Customer reviews of France Trampoline

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Stephane T.

Rating: 5 out of 5

Published on 11/09/2019 à 17h14 following a purchase from 21/08/2019

Excellent products. I recommend, the customer service is efficient and attentive.

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Sandra D.

Rating: 5 out of 5

Published on 11/09/2019 à 16h24 following a purchase from 21/08/2019

After a first order of a large family trampoline this summer (oval 430) and being fully satisfied (order, delivery, product quality), I then ordered a mini sports trampoline for use in an apartment. Upon receipt, it turned out that this trampoline had a major stability defect. The after-sales service was top-notch!! Good listening, responsiveness of the team, follow-up of the problem, everything was impeccable, I now have a mini trampoline that works perfectly. A big congratulations and a big thank you to the entire France Trampoline team for their follow-up and listening, I recommend!

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Eric R.

Rating: 5 out of 5

Published on 11/09/2019 à 15h50 following a purchase from 22/08/2019

Top!

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Gouverneur V.

Rating: 5 out of 5

Published on 11/09/2019 à 08h40 following a purchase from 21/08/2019

Good performance

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Caroline D.

Rating: 5 out of 5

Published on 10/09/2019 à 20h52 following a purchase from 19/08/2019

2nd order, products of very good quality, still very satisfied

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Xavier B.

Rating: 5 out of 5

Published on 10/09/2019 à 14h19 following a purchase from 20/08/2019

Very good contact (purchase by phone), very good follow-up and respect for all steps

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Noemie A.

Rating: 3 out of 5

Published on 10/09/2019 à 13h22 following a purchase from 20/08/2019

Wrong order received. Issue resolved

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Response from France Trampoline Published on 22/08/2019

Hello, Indeed after checking it turns out that during the delivery of your trampoline, one box was missing. It has been immediately resent in FIRST for a second delivery 48 hours later. We apologize for the inconvenience caused and wish you very good moments on your trampoline! Best regards, The France Trampoline team

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Raquel E.

Rating: 4 out of 5

Published on 10/09/2019 à 12h53 following a purchase from 20/08/2019

I had doubts about the measurements and characteristics, they contacted me to resolve it. Personalized attention. I am satisfied. Thank you

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Daniel M.

Rating: 5 out of 5

Published on 10/09/2019 à 10h15 following a purchase from 18/08/2019

Perfect

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Bousses B.

Rating: 4 out of 5

Published on 10/09/2019 à 08h59 following a purchase from 20/08/2019

Product perfectly adapted

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Vanessa G.

Rating: 5 out of 5

Published on 10/09/2019 à 08h26 following a purchase from 19/08/2019

Great site, good quality/price and very good customer service. I recommend

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Florence P.

Rating: 5 out of 5

Published on 09/09/2019 à 21h35 following a purchase from 17/08/2019

Reliable site in every way.

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Diane B.

Rating: 5 out of 5

Published on 09/09/2019 à 20h37 following a purchase from 19/08/2019

Fast delivery. Assembly of the trampoline rather quick too. Let's see how it holds up now.

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Hervé M.

Rating: 5 out of 5

Published on 09/09/2019 à 17h16 following a purchase from 17/08/2019

Perfect

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Jean Louis L.

Rating: 4 out of 5

Published on 09/09/2019 à 15h25 following a purchase from 17/08/2019

Impeccable service for a maintenance spare part that remains expensive

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Patricia R.

Rating: 4 out of 5

Published on 08/09/2019 à 18h16 following a purchase from 08/08/2019

Perfect! I really recommend it, eyes closed. I was very well advised on the choice of trampoline. The delivery was top-notch! A big thank you.

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Cyril N.

Rating: 5 out of 5

Published on 08/09/2019 à 09h40 following a purchase from 16/08/2019

Received in good condition and on time

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Frederic V.

Rating: 5 out of 5

Published on 08/09/2019 à 08h28 following a purchase from 18/08/2019

very good

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Louis D.

Rating: 4 out of 5

Published on 06/09/2019 à 14h50 following a purchase from 13/08/2019

Very good responsiveness to purchase. Shipping service poor

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Emmanuel G.

Rating: 5 out of 5

Published on 05/09/2019 à 19h15 following a purchase from 15/08/2019

Spare parts reference very easy to find on the site. Order received quickly. Perfect!!

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Brigitte F.

Rating: 5 out of 5

Published on 05/09/2019 à 09h41 following a purchase from 14/08/2019

Very good product

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Thomas B.

Rating: 4 out of 5

Published on 04/09/2019 à 20h16 following a purchase from 22/07/2019

Very good product, we had difficulties assembling the elements on the structure, the parts did not fit together, we had to sand and oil them. Otherwise, the product is of very good quality.

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Claude P.

Rating: 1 out of 5

Published on 04/09/2019 à 15h24 following a purchase from 12/08/2019

The net ordered as a replacement is not of the same quality as the previous one. The 2 edges do not meet, the previous one had 2 zippers and therefore a much easier way to enter the trampoline.

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Response from France Trampoline Published on 16/08/2019

Hello, and first of all thank you for taking the time to leave us a comment. Indeed, for safety standards reasons, it is no longer possible on the new trampoline nets to have an opening with a zip door in the shape of an 'L'. The new opening system is therefore based on a vertical zip that opens the entire height of the net to maintain easy entry and exit from the trampoline. We hope that this net will still bring you complete satisfaction and wish you very good moments on your trampoline! The France Trampoline team

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Anne Marie L.

Rating: 5 out of 5

Published on 04/09/2019 à 12h34 following a purchase from 29/07/2019

Very sturdy product and fast delivery. Thank you

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Dominique B.

Rating: 5 out of 5

Published on 03/09/2019 à 21h46 following a purchase from 13/08/2019

Your telephone services for placing my order are very good, very attentive, very professional ... I am completely satisfied

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Christine F.

Rating: 5 out of 5

Published on 03/09/2019 à 20h34 following a purchase from 08/08/2019

French site, very serious, I have been a customer for years, I recommend this site!

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Christophe P.

Rating: 5 out of 5

Published on 03/09/2019 à 18h25 following a purchase from 09/08/2019

Good quality product.

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Youcef M.

Rating: 4 out of 5

Published on 03/09/2019 à 16h24 following a purchase from 12/08/2019

Cushion attachment not great, the tensioners pop off... Maybe it's just me... Otherwise very good, my children really enjoy it.

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Voluer L.

Rating: 4 out of 5

Published on 03/09/2019 à 14h23 following a purchase from 12/08/2019

Just a reservation about the delivery said to be by appointment. The appointment was from 8 am to 6 pm. Then the driver is supposed to call 1 hour before, in my case he was already at my house! Best regards.

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Patrick M.

Rating: 5 out of 5

Published on 03/09/2019 à 10h21 following a purchase from 12/08/2019

I easily obtained service by phone.

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Cédric L.

Rating: 4 out of 5

Published on 03/09/2019 à 09h45 following a purchase from 13/08/2019

Delivery by semi but access only possible for a light vehicle so unloading far from the house.

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Michel L.

Rating: 5 out of 5

Published on 03/09/2019 à 09h23 following a purchase from 12/08/2019

Very professional company and very pleasant relations.

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Odile C.

Rating: 5 out of 5

Published on 03/09/2019 à 08h40 following a purchase from 13/08/2019

Very good.

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Julian M.

Rating: 5 out of 5

Published on 02/09/2019 à 21h57 following a purchase from 13/08/2019

Products of very good quality. Needed to replace the protective net after 6 years of use. After-sales service of very high quality. Order received the next day.

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Jorge M.

Rating: 4 out of 5

Published on 02/09/2019 à 20h46 following a purchase from 11/08/2019

Nothing to report. Quality delivery and on time.

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Emilie D.

Rating: 5 out of 5

Published on 02/09/2019 à 19h23 following a purchase from 10/08/2019

Very good product, easy to assemble.

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Dolly B.

Rating: 5 out of 5

Published on 02/09/2019 à 19h23 following a purchase from 10/08/2019

Sent on time, good packaging, perfectly conforms to the description. I wanted hooks that seemed to facilitate the setup. And it's true, it was easy and well adapted to my trampoline. Indeed, you need to try to stretch it well to avoid water pooling in case of rain or at least create a channel for the water to be evacuated more easily. In any case, it eventually dries and stays neat and clean.

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Ludovic I.

Rating: 5 out of 5

Published on 02/09/2019 à 18h47 following a purchase from 03/08/2019

Perfect, deadline respected. Fits perfectly. Quality is on point!

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Priscilla O.

Rating: 5 out of 5

Published on 02/09/2019 à 17h28 following a purchase from 12/08/2019

Perfect.

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Vicky K.

Rating: 5 out of 5

Published on 02/09/2019 à 15h44 following a purchase from 01/08/2019

Very good product, home delivery by carrier.

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