Customer reviews of France Trampoline

9,4 /10

Based on 22 229 published reviews

5 16,5k 74% 4 4 942 22% 3 464 2% 2 115 1% 1 173 1%

Summary of reviews

France Trampoline receives consistently positive feedback across product quality, delivery, and customer service. Customers highlight sturdy, well-made items such as trampolines, covers, mats, and nets, with many noting that parts fit as described and the materials feel durable and safe. Fast and reliable shipping is repeatedly praised, with on-time arrivals, careful packaging, and responsive after-sales support that helps with assembly, replacements, and guidance on product choices. The overall experience is described as efficient, trustworthy, and satisfying, with several mentions of clear instructions, accurate descriptions, and helpful, attentive staff.

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Isabelle K.

Published on 12/06/2025, 21:35 following a purchase from 08/05/2025

Efficient site, offering choice and a quick and competent after-sales service. Top notch!

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Boris M.

Published on 12/06/2025, 15:14 following a purchase from 25/04/2025

Very good products, very satisfied, just the delivery time was very long

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Emmanuel S.

Published on 12/06/2025, 14:39 following a purchase from 18/03/2025

Impeccable, conforms to the description

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Catherine K.

Published on 12/06/2025, 12:42 following a purchase from 10/05/2025

We found a large trampoline mat well suited. Fast delivery and good product. Thank you

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Alfredo T.

Published on 11/06/2025, 13:40 following a purchase from 20/05/2025

THE ATTENTION HAS BEEN VERY GOOD, THE MATERIAL SEEMS TO BE OF GOOD QUALITY. MY OPINION IS THAT THE ASSEMBLY INSTRUCTIONS COULD BE IMPROVED, BUT OVERALL I AM VERY SATISFIED WITH THE PURCHASE. I WILL BUY AGAIN IF I NEED MORE THINGS.

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Nicola C.

Published on 11/06/2025, 09:14 following a purchase from 30/04/2025

Reliability and professionalism

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Yann G.

Published on 11/06/2025, 08:56 following a purchase from 21/05/2025

Good phone advice and therefore product in line with my needs.

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Maurizio T.

Published on 10/06/2025, 21:58 following a purchase from 21/04/2025

No problem

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Régine S.

Published on 10/06/2025, 21:55 following a purchase from 16/05/2025

Relevant information during the phone interview. Fast delivery

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Chiara B.

Published on 10/06/2025, 21:46 following a purchase from 28/04/2025

Excellent product. It takes a couple of hours to assemble with 2-3 people but the instructions are easy to follow. Fast shipping and very kind customer service.

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Damien E.

Published on 10/06/2025, 20:22 following a purchase from 20/05/2025

Perfect, great product!!!

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Valerie B.

Published on 10/06/2025, 17:42 following a purchase from 20/05/2025

Very attractive and entertaining dome for children, but you need several people to assemble it.

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Jean-Marc S.

Published on 10/06/2025, 15:21 following a purchase from 13/05/2025

Very serious company, its priority being the safety of users. Very responsive and friendly

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Mélanie M.

Published on 10/06/2025, 08:31 following a purchase from 17/05/2025

Fast delivery and simple assembly.

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Colin P.

Published on 09/06/2025, 20:31 following a purchase from 19/05/2025

Top service

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Vincent F.

Published on 09/06/2025, 19:23 following a purchase from 17/05/2025

Fast and efficient shipping. Net in perfect condition upon delivery. Bravo

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Elise F.

Published on 09/06/2025, 17:33 following a purchase from 16/05/2025

Order quickly acknowledged and fast delivery. Perfect product

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Nicolas P.

Published on 08/06/2025, 21:13 following a purchase from 27/04/2025

The trampoline meets the description. However, a bit disappointed with the quality of the net and hooks. It does not prevent the children from slipping underneath and at the first fall one of the hooks holding it broke. I have serious doubts about the long term.

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Joachim R.

Published on 08/06/2025, 19:31 following a purchase from 27/04/2025

Complete delivery. However, the originally promised fast delivery date (with corresponding additional costs compared to a normal delivery) could not be maintained due to delivery by freight forwarding. The geodome itself is a great stable piece of equipment for the kids.

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Thomas M.

Published on 08/06/2025, 15:28 following a purchase from 19/05/2025

Order shipped very quickly (in less than 12 hours!). Product perfectly matches the description. Top notch!

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Alain L.

Published on 08/06/2025, 13:10 following a purchase from 17/05/2025

Bbbb

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Gwendoline L.

Published on 08/06/2025, 12:23 following a purchase from 18/05/2025

Fast delivery, no problems and delivered in the room of my choice.

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Luc P.

Published on 08/06/2025, 11:31 following a purchase from 18/05/2025

All good. Clear instructions, not complicated to assemble (alone)

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Bruno B.

Published on 08/06/2025, 11:28 following a purchase from 18/05/2025

Good, but packaging still not great.

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Jean-François R.

Published on 06/06/2025, 17:17 following a purchase from 16/05/2025

Replacement under warranty for the jumping mat. Perfect

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Cécile M.

Published on 05/06/2025, 21:26 following a purchase from 15/05/2025

Order (large squirrel cage) shipped and received quickly. Nice surprise upon unpacking, the colors are beautiful (I hope they will remain so over time). The assembly manual is relatively clear. We assembled the bottom part by tightening minimally but it was too much... a bit tricky to move on to the second. The paint chips very quickly and for not much, and one of the bars bent with disconcerting ease... once we loosened it to the max, we were able to assemble the rest without too much trouble. Fortunately, the 2 enameled tubes are hardly visible and the one that was bent could be straightened. Once assembled and all screws tightened, the structure is relatively solid and can be easily moved by one adult. We were 2 for the assembly and it was necessary. We are happy and the children too. We'll see about the durability over time but for now it's great.

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Alex O.

Published on 05/06/2025, 09:48 following a purchase from 16/05/2025

Very good

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Melanie R.

Published on 04/06/2025, 14:38 following a purchase from 24/04/2025

Not recommended, I ordered a slackline brake, the kids had fun for 3 days and then it broke. Sent a photo to possibly get a replacement, nothing happened, on the contrary, they doubt that it was installed correctly, etc. The picture shows the installation exactly. Installed according to the instructions ... no replacement received, would not buy here again

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Response from France Trampoline Published on 17/02/2026

We are sorry that you were not satisfied with a cable car brake. We will ask customer service to contact you again to review your request for a replacement of the item.

Pierre Yves G.

Published on 04/06/2025, 10:59 following a purchase from 14/05/2025

happy with the service

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Jean-Roger W.

Published on 04/06/2025, 08:36 following a purchase from 14/05/2025

Not bad

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Jean-Paul E.

Published on 03/06/2025, 20:23 following a purchase from 26/04/2025

Good quality product, impeccable ordering process, however, relatively long delivery time.

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Sébastien V.

Published on 03/06/2025, 18:26 following a purchase from 02/05/2025

Very good quality products, just disappointed with the delivery, delivered to a relay point instead of my initially planned home. No call from the delivery person, and present during the day..

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Annie P.

Published on 03/06/2025, 16:39 following a purchase from 13/05/2025

Small issue with the hooks that hold the net, the after-sales service quickly and free of charge sent me another reference. Top-notch

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Elise B.

Published on 03/06/2025, 13:32 following a purchase from 13/05/2025

Perfect, fast and careful. Top quality material.

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Mouna C.

Published on 02/06/2025, 20:32 following a purchase from 21/04/2025

Very satisfied

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Anais L.

Published on 02/06/2025, 17:50 following a purchase from 10/05/2025

Order received. Very satisfactory and package of very good quality.

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Anthony G.

Published on 02/06/2025, 15:28 following a purchase from 02/05/2025

Products conforming, instructions sufficiently precise for installation, fast shipping.

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Fadila N.

Published on 02/06/2025, 10:36 following a purchase from 11/05/2025

Nothing to complain about everything is perfect and the children are happy

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Chantal S.

Published on 02/06/2025, 08:28 following a purchase from 11/05/2025

Perfect

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Sébastien M.

Published on 01/06/2025, 18:59 following a purchase from 08/05/2025

Quite long to receive and average product quality (the second one in just 1 year)

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Response from France Trampoline Published on 09/05/2025

Dear Sir/Madam, We have taken your remark regarding the delivery being perceived as too long into account. Your order of 350kg was placed by you on the public holiday Thursday, May 8, it was handed over to the carrier on Monday, May 12, and delivered on May 16 according to the tracking information. We remain within our announced deadlines on our website for products in stock. Regarding the quality of the products, we would like to remind you that the purchased products are leisure products intended for family use and not for establishments open to the public. It is common to need to renew your equipment with spare parts frequently in this kind of situation. The materials used are not the same for community use or at home. Best regards, The France Trampoline team.