Customer reviews of France Trampoline

9,4 /10

Based on 22 229 published reviews

5 16,5k 74% 4 4 942 22% 3 464 2% 2 115 1% 1 173 1%

Summary of reviews

France Trampoline receives consistently positive feedback across product quality, delivery, and customer service. Customers highlight sturdy, well-made items such as trampolines, covers, mats, and nets, with many noting that parts fit as described and the materials feel durable and safe. Fast and reliable shipping is repeatedly praised, with on-time arrivals, careful packaging, and responsive after-sales support that helps with assembly, replacements, and guidance on product choices. The overall experience is described as efficient, trustworthy, and satisfying, with several mentions of clear instructions, accurate descriptions, and helpful, attentive staff.

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Rémi S.

Published on 30/04/2025, 18:29 following a purchase from 07/04/2025

Satisfied with the purchase

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Sophie Z.

Published on 30/04/2025, 17:22 following a purchase from 07/04/2025

Advisors are attentive, friendly. Fast delivery. Quality material.

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Anne D.

Published on 30/04/2025, 14:17 following a purchase from 09/04/2025

The assembly must be done with force for each dome bar to fit, the screws are of poor quality.

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Christiane V.

Published on 30/04/2025, 08:40 following a purchase from 09/04/2025

Nothing to report

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Franz K.

Published on 29/04/2025, 16:33 following a purchase from 15/03/2025

I am satisfied with Trampoline Technik and the product, BUT the delivery with Kühne and Nagl took about 20 days and that only after many phone calls!!

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Marjorie T.

Published on 29/04/2025, 16:17 following a purchase from 09/04/2025

Good quality, easy to assemble, impeccable delivery

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Karine F.

Published on 29/04/2025, 14:37 following a purchase from 09/04/2025

Effective and quality! Finally a customer service that can be reached, which provides good information. Order placed and delivered immediately! Thank you

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Annick S.

Published on 29/04/2025, 12:36 following a purchase from 08/04/2025

bad choice of net

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Response from France Trampoline Published on 09/04/2025

Hello Madam, If you made a mistake on the model of the net you can always request a return of it. Do not hesitate to call us if you need advice! Best regards,

Yvette B.

Published on 29/04/2025, 12:30 following a purchase from 09/04/2025

Complies with the description. NOT YET INSTALLED, BUT UNPACKED...

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Alizé M.

Published on 29/04/2025, 11:16 following a purchase from 05/04/2025

Very good, fast delivery, quality product but complex assembly.

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Jean Marie F.

Published on 29/04/2025, 10:59 following a purchase from 08/04/2025

Thank you for your commercial gesture, as changing the net + protective mat remained very expensive compared to a new trampoline.

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Anthony M.

Published on 29/04/2025, 10:39 following a purchase from 08/04/2025

Nothing to report

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Pascal H.

Published on 29/04/2025, 08:18 following a purchase from 08/04/2025

Completely satisfied

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Yohan M.

Published on 28/04/2025, 21:38 following a purchase from 06/04/2025

Purchase of spare parts, fast delivery on time, product compliant

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Denis R.

Published on 28/04/2025, 21:28 following a purchase from 05/04/2025

Satisfied

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Eugénie B.

Published on 28/04/2025, 19:49 following a purchase from 06/04/2025

Quality items corresponding to the order, delivery within the indicated deadlines

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Isabelle S.

Published on 28/04/2025, 19:44 following a purchase from 06/04/2025

Nothing to report. Product arrived very quickly. Great

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Clement L.

Published on 28/04/2025, 18:18 following a purchase from 05/04/2025

Material easy to find. Material received quickly. Perceived quality excellent. Perfect.

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Margot V.

Published on 28/04/2025, 15:48 following a purchase from 06/04/2025

The package was left in front of the door by the carrier with the package re-taped by the carrier. The seller must resend the package to me, after a complaint, I have not heard back despite several follow-ups.

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Response from France Trampoline Published on 09/04/2025

Hello, Thank you for your message. We are sorry for the problem encountered and for the response times from the carrier. A return has indeed been made to this day! Best regards,

Sylvie P.

Published on 28/04/2025, 14:32 following a purchase from 05/04/2025

Delivery time respected. Perfectly packaged. Clear assembly instructions (2 hours for 2 adults). Very good quality. I recommend this product...

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Pierre M.

Published on 28/04/2025, 11:52 following a purchase from 06/04/2025

Yes, an assembly manual would be: besides, I haven't assembled the material yet... and I would like you to send me one. Thank you very much

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Muriel M.

Published on 28/04/2025, 10:39 following a purchase from 05/04/2025

Perfect delivery, material in very good condition. The assembly went well, we took our time! It's better to have two people. My grandchildren are delighted!

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Sabine F.

Published on 27/04/2025, 16:52 following a purchase from 02/04/2025

Very good trampoline. Complies with the description

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Serge M.

Published on 27/04/2025, 14:59 following a purchase from 05/04/2025

very practical site, the ordered product is perfect, in accordance with my expectations and the configuration of my trampoline purchased a few years ago in a large sports store. Fast delivery to my home.

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Christophe F.

Published on 27/04/2025, 13:53 following a purchase from 06/04/2025

Very good quality.

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Olivier C.

Published on 27/04/2025, 12:43 following a purchase from 04/04/2025

Fast delivery, informed advice before purchase.

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Estelle M.

Published on 27/04/2025, 10:52 following a purchase from 04/04/2025

The manual is really not very clear and the legs are very complicated to assemble... I haven't even finished the assembly yet... a bit disappointed. ***

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Response from France Trampoline Published on 05/04/2025

Hello, We are sorry that you encountered difficulties assembling the Mirage trampoline. Please feel free to call us or send us an email if you need help. Best regards,

Michael J.

Published on 27/04/2025, 08:41 following a purchase from 06/04/2025

Great item, however there were closer relay points for delivery than what was proposed! Best regards.

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Sinead O.

Published on 26/04/2025, 18:30 following a purchase from 03/04/2025

The bars of the monkey bars and top den are far weaker than the bars of the main de we have. Our child who is only 30kg was afraid using the monkey bars as they bowed when he used them and the way the canvas at the bottom of the top ten dips down a lot and the bars bend which made him feel unsafe. We were disappointed because the main structure was very solid. We were so disappointed we did not attach the ladder, my husband who is a metal worker wishes to strengthen the ladder before trusting it with our child

Franck G.

Published on 25/04/2025, 12:52 following a purchase from 03/04/2025

FAST, GOOD ADVICE BY PHONE, GOOD PRICE, GOOD QUALITY, TOP TOP

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Carole S.

Published on 24/04/2025, 18:52 following a purchase from 04/04/2025

Delivery conforms to the order. Package received very quickly. The net was replaced very easily.

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Mickaël B.

Published on 24/04/2025, 18:15 following a purchase from 02/04/2025

Nothing to report.

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Christophe C.

Published on 24/04/2025, 17:38 following a purchase from 03/04/2025

Very very good.

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Sebastian K.

Published on 23/04/2025, 19:52 following a purchase from 08/03/2025

It was delivered quickly. The setup works flawlessly and the kids are very happy

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Patricia S.

Published on 23/04/2025, 18:49 following a purchase from 30/03/2025

Perfect service, good follow-up, it allowed us to repair our old trampoline, purchased over 10 years ago.

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Thomas H.

Published on 23/04/2025, 17:49 following a purchase from 02/04/2025

After-sales service of no use, incorrect item description and cumbersome solution... My next purchase will be at another store.

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Response from France Trampoline Published on 05/04/2025

Hello, We are sorry to hear that you were not satisfied with your experience. It seems that our explanations regarding the installation of the protective skirt were not well understood, and we regret that. We want to reassure you: this is a product we sell every year, and we generally do not have feedback indicating a particular difficulty in installing it. Our team remains available if you need more detailed assistance.

Jean-Pierre L.

Published on 23/04/2025, 15:22 following a purchase from 01/04/2025

The material is very appealing to children, just missing a net at the top.

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Emeline T.

Published on 23/04/2025, 13:14 following a purchase from 01/04/2025

Very good contact with customer service. Nice commercial discount and rather fast delivery. Everything was as expected.

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Claudine G.

Published on 23/04/2025, 12:45 following a purchase from 31/03/2025

After-sales service absolutely perfect. Help in selecting the right spare parts, checking and correcting my order.

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Alain L.

Published on 23/04/2025, 10:47 following a purchase from 02/04/2025

Perfect commercial contact but the renewed product has a less beautiful finish than the initial product.

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