Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

Michel A.

Published on 02/07/2023 à 13h30 following a purchase from 11/06/2023

Good quality item. Fast delivery. Seller to recommend.

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Nathalie L.

Published on 02/07/2023 à 08h57 following a purchase from 08/06/2023

I find that the instructions are not perfect, for example, one part does not have the same name in the text and in the list of items. The assembly video is very difficult to find on the site and it goes too fast on some important points.

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Michael K.

Published on 02/07/2023 à 08h21 following a purchase from 18/05/2023

Thank you, everything went great.

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Vincent M.

Published on 30/06/2023 à 21h57 following a purchase from 08/06/2023

A bit disappointed with the cost of the item, it is relatively expensive for what it is. Moreover, the additional hooks remain expensive.

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Response from France Trampoline Published on 10/06/2023

Hello, We are sorry to learn that you are disappointed with the cost of the item. We understand that price can be an important factor in your purchasing decision. We strive to offer high-quality products, which can influence the price. We would like to clarify that the additional hooks we offer are not mandatory and are intended for those who have Slacklines or Ninja Courses that do not come from us. On our Slacklines, you will find attachments directly in the strap to install accessories, so you do not need to buy additional hooks for slackline. We remain at your disposal for any further information. Best regards, The France-Trampoline team.

Romain R.

Published on 30/06/2023 à 20h19 following a purchase from 07/06/2023

Delivery OK but fiberglass broke while installing the trampoline net... not optimal but it works anyway.

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Anne-julie G.

Published on 30/06/2023 à 17h58 following a purchase from 06/06/2023

Very disappointed with the item: basketball hoop for trampoline, whose circle is no longer straight at all, after just a few days.

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Response from France Trampoline Published on 10/06/2023

Hello, We are sincerely sorry for the disappointment you encountered with our basketball hoop for trampoline. We understand your frustration. To better understand the situation, we invite you to send us photos of the problem at the following address: [email protected]. Please note, however, that it is important to follow the usage instructions provided in the manual. Hanging on the basketball hoop can lead to deformation of the circle and affect its position. We recommend using it according to the recommendations to avoid this kind of problem. We remain at your disposal for any further information and hope to find a solution that suits you. Best regards, The France Trampoline team.

Christophe C.

Published on 30/06/2023 à 13h13 following a purchase from 06/06/2023

Top, nothing to report as usual.

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Fanny N.

Published on 30/06/2023 à 11h37 following a purchase from 08/06/2023

Zip line ordered and received quickly. Installation a bit tedious but we managed and the kids are thrilled!

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Jean-luc D.

Published on 30/06/2023 à 10h39 following a purchase from 07/06/2023

Excellent

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Audrey B.

Published on 29/06/2023 à 18h58 following a purchase from 31/05/2023

Very satisfied with the delivery time and the product itself.

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Julien B.

Published on 29/06/2023 à 17h33 following a purchase from 12/05/2023

Very fast shipping of the order. The new net has a different opening than the previous one. It is easier for children to open it and access the trampoline. Quick assembly with 2 people.

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Sonia L.

Published on 29/06/2023 à 16h59 following a purchase from 07/06/2023

Explicit site, quality product and very good delivery speed. I removed one star because the net was no longer available. I took a model but quite adaptable with my trampoline. I hope the net will be as strong as the old one but it seems to be of good quality like the brand.

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Mélanie D.

Published on 29/06/2023 à 15h32 following a purchase from 07/06/2023

Perfect after-sales service even after a purchase dating back to 2011.

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Cécile P.

Published on 29/06/2023 à 14h38 following a purchase from 08/06/2023

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Dorothee D.

Published on 29/06/2023 à 14h27 following a purchase from 08/06/2023

Reactive and relevant advice, product quality, I recommend.

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Jan K.

Published on 29/06/2023 à 13h12 following a purchase from 18/05/2023

The goods are just perfect as described. My daughter is happy. Quality top.

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Jana K.

Published on 29/06/2023 à 13h10 following a purchase from 16/05/2023

The product had super quality and the process, as well as the entire communication, were friendly and smooth.

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Axelle D.

Published on 29/06/2023 à 08h17 following a purchase from 07/06/2023

Top order! Awesome trampoline! Only downside is complicated assembly.

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Marie-christine A.

Published on 29/06/2023 à 08h13 following a purchase from 08/06/2023

Very good

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Sandrine G.

Published on 28/06/2023 à 18h49 following a purchase from 22/05/2023

A very appreciated customer service. I had made a mistake in my order and it was easily rectified after my call. Thank you for still having real people behind the phone.

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Sabrina M.

Published on 28/06/2023 à 18h23 following a purchase from 06/06/2023

Very satisfied. The only place where I found a goal for trampoline.

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Brice T.

Published on 28/06/2023 à 16h47 following a purchase from 07/06/2023

Complete product, good quality, durable, easy to assemble. One downside to note, the tension of the cable, I find it was a bit lacking in spacing, which makes the tension to be exerted greater at the arrival point. Alone it's tricky, with two it's better.

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Ulrike K.

Published on 28/06/2023 à 16h18 following a purchase from 07/06/2023

Product conforms to the description. Good quality. Easy assembly. We are happy.

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Pierre C.

Published on 28/06/2023 à 15h47 following a purchase from 06/06/2023

Excellent service, excellent product. No surprises.

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Benjamin C.

Published on 28/06/2023 à 14h55 following a purchase from 06/06/2023

The trampoline is good but the box was damaged and the mat around the trampoline doesn't hold well.

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Nicolas T.

Published on 28/06/2023 à 10h16 following a purchase from 04/06/2023

I was looking for a spring for a zip line and I found the suitable product.

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Elina S.

Published on 28/06/2023 à 10h11 following a purchase from 06/06/2023

Good

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Stefan S.

Published on 27/06/2023 à 21h13 following a purchase from 16/05/2023

Top provider, everything is fine. Assembly of the trampoline was no problem at all thanks to the good assembly instructions. Top-notch processing. Great goods. Always happy to do it again.

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Doris Z.

Published on 27/06/2023 à 19h38 following a purchase from 16/05/2023

Everything went perfectly

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François F.

Published on 27/06/2023 à 18h53 following a purchase from 04/06/2023

Good quality material, I recommend

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Solenn L.

Published on 27/06/2023 à 18h51 following a purchase from 05/06/2023

High quality trampoline. Just a downside, the carrier confirmed a date and time by phone and ultimately delivered on a completely different day.

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Guillaume F.

Published on 27/06/2023 à 15h54 following a purchase from 04/06/2023

Satisfied with the service provided, the trampoline seems to be of good quality, time will tell....

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Eric R.

Published on 27/06/2023 à 14h31 following a purchase from 06/06/2023

Following a quality issue with the safety net, the sales manager was able to find a solution to our dissatisfaction. We will not forget this gesture and will remain loyal to your brand.

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Patrice S.

Published on 27/06/2023 à 13h35 following a purchase from 28/05/2023

Product meets expectations

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Marianne G.

Published on 27/06/2023 à 12h34 following a purchase from 29/05/2023

Order conforms to my expectations. I would have liked a manual but it was quite easy.

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Menno V.

Published on 27/06/2023 à 11h47 following a purchase from 04/06/2023

The trampoline works very well and is quite large.

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Besa S.

Published on 27/06/2023 à 10h21 following a purchase from 05/06/2023

Very good service and product.

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Rosa C.

Published on 27/06/2023 à 09h56 following a purchase from 05/06/2023

Tracking and delivery of the package were very satisfactory.

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Pascal C.

Published on 27/06/2023 à 09h31 following a purchase from 06/06/2023

Very professional

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François L.

Published on 27/06/2023 à 08h52 following a purchase from 02/06/2023

Everything was okay

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