France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
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Odile D.
Rating: 1 out of 5
following a purchase from 04/07/2023
Order placed on 07/04/23 for a new jumping mat. Package received on 07/25/23! whereas it is stated delivery between 2 and 5 days delivery by mistake from France trampoline of a safety net instead of the jumping mat and with absolute insistence to receive the return to the store of this net before resending my mat due to this delivery delay, my grandchildren who come only once a year to Evian could not use this trampoline and left very disappointed and I extremely upset. Despite my repeated calls, the sales service did nothing to activate what they call 'their procedure' namely photos of the wrong item, recovery of this net, control upon arrival on their part before finally resending my jumping mat a week after my order
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Response from France Trampoline
Hello, First of all, we sincerely apologize for the delay in delivering your order. A preparation error unfortunately occurred at the logistics service, resulting in the wrong product being sent. We fully understand your dissatisfaction with this situation, and we are aware of the discomfort it may cause. Please note that in such cases, the necessary procedures to resolve the problem can sometimes take more or less time due to dishonest customers trying to take advantage of the situation. However, we assure you that we are doing everything possible to correct this error as quickly as possible. We have received your request and responded the next day. However, the correction time was slightly extended due to the wait for the necessary information from you. Once again, we sincerely apologize for this unpleasant situation. Rest assured that we are doing everything possible to resolve this kind of problem as quickly as possible, but it depends on the responsiveness of our client. Best regards; The France-Trampoline team
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Laura G.
Rating: 5 out of 5
following a purchase from 04/07/2023
Very good. Very professional. Before sending, if we are not yet a customer, they send an email asking for more precision regarding the measurements of the mat in order to be able to ship the order. I found that great.
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Allyson G.
Rating: 5 out of 5
following a purchase from 05/07/2023
Ordered by phone and very happy very good
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Annie M.
Rating: 5 out of 5
following a purchase from 06/07/2023
very quickly shipped order
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Erika D.
Rating: 5 out of 5
following a purchase from 10/06/2023
Product of excellent quality and easy to assemble.
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Francois J.
Rating: 4 out of 5
following a purchase from 03/07/2023
The order and delivery went well
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Adil L.
Rating: 5 out of 5
following a purchase from 30/06/2023
I chose the Boost'up 430 for my 10-year-old son and it is an excellent product! The different elements of the trampoline are very solid and aesthetic. And above all, the quality of the jumping mat is great, I recommend this product without hesitation!! The only downside, and I think independent of France Trompolime, is the quality of the delivery. The package, which is quite long, was delivered to me on a single small pallet, resulting in a twisted, folded package in half because it would have required 2 small pallets or one of an appropriate size... Fortunately, the inside of the package was intact as it was very well packaged and protected.
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Corine L.
Rating: 5 out of 5
following a purchase from 03/07/2023
Perfect for kids and adults Bravo Thank you
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Jean D.
Rating: 4 out of 5
following a purchase from 02/07/2023
Good product I couldn't manage to see the video to attach the cushion
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Isabelle S.
Rating: 5 out of 5
following a purchase from 30/06/2023
very good
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Sylvain D.
Rating: 5 out of 5
following a purchase from 01/07/2023
Happy with my purchase the kids are delighted
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Emmanuèle P.
Rating: 5 out of 5
following a purchase from 02/07/2023
Good product. Fast delivery.
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Florence L.
Rating: 4 out of 5
following a purchase from 02/07/2023
Very satisfied with the trampoline, assembly took longer than expected though. It is solid and seems resistant. Delivery problem: the delivery person never contacted us as expected. On the online tracking: no info for several days. It was only after several calls that a delivery date was agreed upon. We were disappointed to have waited. The user is happy to finally be able to bounce!
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Nicolas L.
Rating: 5 out of 5
following a purchase from 25/06/2023
Quality service, order verification, I recommend
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Magali T.
Rating: 5 out of 5
following a purchase from 01/07/2023
Very good service
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Christine M.
Rating: 5 out of 5
following a purchase from 04/07/2023
Very serious site and good quality material I recommend
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Kaliske A.
Rating: 5 out of 5
following a purchase from 11/06/2023
Very satisfied with quality and delivery! Always happy to do it again!
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Emilie L.
Rating: 5 out of 5
following a purchase from 06/06/2023
Very nice trampoline that seems to be of quality. Perfect delivery. A slightly more detailed manual would be a plus.
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Gaby M.
Rating: 5 out of 5
following a purchase from 01/07/2023
Excellent
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Henri E.
Rating: 5 out of 5
following a purchase from 01/07/2023
Fast delivery. Good tutorial. Easy to install
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Mareike K.
Rating: 5 out of 5
following a purchase from 11/06/2023
Surfboard swing is great. The kids are thrilled
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Bindler S.
Rating: 3 out of 5
following a purchase from 02/07/2023
Label that is confusing. I thought I would receive springs with the mat
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Response from France Trampoline
Hello, We are sorry that you made a mistake on the purchase. However, it is clearly stated in our descriptions that the jumping mat is sold without the springs. If you have any questions during your purchase, do not hesitate to contact us at 05 56 36 04 62 or by email at [email protected], we are open from 9am to 12:15pm and from 1:45pm to 5:30pm. We will be happy to assist you with future purchases. Best regards; The France-Trampoline team
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Katharina M.
Rating: 5 out of 5
following a purchase from 29/05/2023
good quality, fast delivery
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Audrey B.
Rating: 5 out of 5
following a purchase from 27/06/2023
Very fast delivery. Products very well packaged, and seem to be of quality
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Hélène P.
Rating: 5 out of 5
following a purchase from 29/06/2023
Very good
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 29/06/2023
Nothing to say
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Lætitia B.
Rating: 5 out of 5
following a purchase from 28/06/2023
Impeccable
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Delphine C.
Rating: 5 out of 5
following a purchase from 28/06/2023
Fast delivery, satisfactory product
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Nadine B.
Rating: 5 out of 5
following a purchase from 27/06/2023
A very good experience with France Trampoline. Efficient customer service.
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Fanny S.
Rating: 5 out of 5
following a purchase from 28/06/2023
Item corresponding to my expectations. Delivery without problems
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Celine D.
Rating: 5 out of 5
following a purchase from 28/06/2023
Super nothing to say very serious
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Alain M.
Rating: 5 out of 5
following a purchase from 29/06/2023
Perfect
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Nicole R.
Rating: 5 out of 5
following a purchase from 06/06/2023
Easy online ordering, reasonable delivery time and quality is also good. Would gladly do it again....
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Mickäel C.
Rating: 5 out of 5
following a purchase from 27/06/2023
Easy contact at the reception phone, called back by a technician, relevant advice, ordered products arrived as expected and conforming. Good job, thank you!
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Veronique D.
Rating: 3 out of 5
following a purchase from 22/06/2023
Order and delivery services are efficient, but product quality is very mediocre.
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Response from France Trampoline
Hello, Indeed the quality of the protective net you chose is inferior to that of your old net because you chose a medium net while your trampoline was composed of a premium net. We clearly display in our product sheet the weight of our net which is indeed lower than that of the premium net. Best regards; The France-Trampoline team
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Saïda D.
Rating: 4 out of 5
following a purchase from 26/06/2023
very very difficult to enter our SIRET number, the software did not recognize the name of the company and refused the order wasting time, however, available by phone, someone answered me and helped me well. I strongly encourage you to simplify this aspect (we almost abandoned the order and went elsewhere, which would have been a shame, very beautiful product, and good packaging that will allow us to keep and store the slackline.
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Response from France Trampoline
We thank you for your message, however, it is now mandatory to provide the SIREN number when the field "company or organization" is completed. And it is of course necessary that the 2 fields match. Best regards, The France Trampoline team
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Nathalie B.
Rating: 5 out of 5
following a purchase from 28/06/2023
Simple to order, and very quick to receive. Thank you
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Philippe H.
Rating: 5 out of 5
following a purchase from 26/06/2023
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Matthieu R.
Rating: 5 out of 5
following a purchase from 28/06/2023
Very good product. Quality and seriousness made in France
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Association A.
Rating: 5 out of 5
following a purchase from 21/06/2023
The product was installed without any difficulty. The delivery was super fast, in short, everything is okay for us.
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