Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
5 11,8k 89% 4 1 025 8% 3 189 1% 2 98 1% 1 146 1%

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

N
Nicolas M.
Rating: 4 out of 5
Carefully prepared coli with quality products (not yet tested).
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
H
Hugo R.
Rating: 5 out of 5
At the top
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
A
Alejandro M.
Rating: 4 out of 5
Good products but the box arrived ripped open and rescotched.
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Response from Freezedried & Co
We're sorry to hear that your box arrived ripped open and rescotched. We do our utmost to ensure the safe transport of our products, but unfortunately we have no control over the carriers. We will report this problem to our logistics department. Thank you for your understanding and for your feedback. The Lyo team
L
Lucas M.
Rating: 5 out of 5
Very fast and complete delivery.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
V
Verified Buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Freezedried & Co team
S
Sophie L.
Rating: 4 out of 5
Hello. I was entitled to a second free lunch because I ordered two packs which included a free lunch. I only got one. The order system didn't take it into account. Too bad for me. too bad. bye [email protected]
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M
Michel M.
Rating: 2 out of 5
Freeze-dried, it's getting more and more expensive, I won't be ordering anymore.
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Response from Freezedried & Co
We understand and share your frustration about prices. We do our best to offer quality products at reasonable prices. The Lyo team
A
Anais M.
Rating: 5 out of 5
Speed
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
L
Laurent R.
Rating: 5 out of 5
Very satisfactory
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Laurent M.
Rating: 5 out of 5
The ration suits me perfectly, as does the seasoning!
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
L
Lucas M.
Rating: 5 out of 5
Choice, fast preparation, be zen with Colissimo .
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Response from Freezedried & Co
Thank you very much for your feedback. Although we don't have control over the carriers, we do our best to ship quickly. Thank you for your patience and understanding! The Lyo Team
G
Guillaume D.
Rating: 3 out of 5
Delayed orders not able to test them before thank you before department
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Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are out of our control, but we do our best to ship quickly. Thank you for your patience. The Lyo Team
V
Verified Buyer
Rating: 5 out of 5
All good and quick delivery.
Response from Freezedried & Co
Thank you for your coment ! Have a nice day :) The Freezedried & Co team
H
Hugo T.
Rating: 5 out of 5
perfect
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Lucas R.
Rating: 5 out of 5
As always, fast service, fairly clear site, but the new products are much less detailed than before.
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Response from Freezedried & Co
Thank you very much for your feedback and loyalty. We are currently working on enriching the descriptions of our new products. We apologize for the inconvenience. The Lyo Team
M
Manon P.
Rating: 4 out of 5
Top-notch customer service Automatic feedback on order and package status could be improved. Slow delivery partner to Belgium
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Response from Freezedried & Co
Thank you very much for your feedback! We take note of your suggestions?
J
Julie R.
Rating: 5 out of 5
order received conforms to description. fast and careful shipment.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
J
Javier F.
Rating: 5 out of 5
Fast and efficient. I recommend them.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
M
Michel M.
Rating: 5 out of 5
Nickel
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
Nice item arrived very quickly. No problem at all.
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
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