The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
M
Michel B.
Rating: 5 out of 5
Fast and very good products
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
C
Comprador Verificado
Rating: 5 out of 5
I liked all the ones I tried. At first I made the mistake of pouring more water than I should because it made the bag wider at the bottom, until someone told me not to do it.
Translated reviews
Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
V
Verified Buyer
Rating: 5 out of 5
-
Response from Freezedried & Co
Thank you for this rating! The Freezedried & Co team :)
M
Michel P.
Rating: 4 out of 5
Fast delivery, everything is OK. I removed one star because I think the products are a bit expensive.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. Please do not hesitate to consult our "Good Deals" section https://www.lyophilise.fr/bons-plans-c-3563. Many thanks for your confidence. The Lyo team
A
Anais R.
Rating: 5 out of 5
Products that you can't find anywhere else. Very good product . Fast delivery
Translated reviews
Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
C
Comprador Verificado
Rating: 4 out of 5
Generally speaking, what I didn't like were the dents I saw in some of the cans.
Translated reviews
Response from Freezedried & Co
Good morning, Thank you for your opinion, and I am sorry for the problem with the cans. The rations are manufactured in Spain and there is a very strict control. However, during the transport it is possible that the packages are mistreated and that the cans are damaged. If the dents do not allow to consume the dish, do not hesitate to contact us. Thank you for your understanding, best regards. The Lio team
L
Lucas M.
Rating: 4 out of 5
Well, it's just a shame that some products that were supposed to have a 7-year shelf life only had 4 years left, due to long storage.
Translated reviews
Response from Freezedried & Co
Hello Sir, Sorry for the inconvenience, we make a point of checking all dates before sending the goods. Unfortunately, the reference number escaped our attention. We will contact you by email. Thank you for your understanding. The Lyo Team
J
Julie R.
Rating: 5 out of 5
Everything is perfect. Fast delivery. Quality materials. And thanks to the team who exchanged a product I had selected incorrectly.
Translated reviews
Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
L
Lucie D.
Rating: 5 out of 5
Very pleasant surprise fast and efficient delivery + very well packaged
Translated reviews
Response from Freezedried & Co
Many thanks for your feedback and for your note. The Lyophilise & Co team :)
T
Theo R.
Rating: 5 out of 5
Very reactive, received the parcel in a very short time, impeccable packaging. First order for me, but certainly not the last. ??????
Translated reviews
Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
M
Michel R.
Rating: 4 out of 5
a wide choice!
Translated reviews
Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
P
Pierre P.
Rating: 5 out of 5
All of them!!! Customer service, fast shipping, availability of products and staff
Translated reviews
Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
First time I order and I am not disappointed, package in excellent condition, received the day indicated and very good quality price.
Translated reviews
Response from Freezedried & Co
Many thanks for your feedback. The Lyo team wishes you a good day :)
G
Guillaume D.
Rating: 5 out of 5
Great selection of items, the products are good, the prices interesting and the shipping is fast and careful, I recommend!
Translated reviews
Response from Freezedried & Co
Thanks for your great comment! Have a nice day ;) The Lyo team
M
Michel M.
Rating: 5 out of 5
I place all my orders for treks here
Translated reviews
Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team
J
Jean M.
Rating: 5 out of 5
Very fast. Super efficient
Translated reviews
Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Charlotte M.
Rating: 5 out of 5
This was my first order, and there will be more! I'm not judging the products (Lyophilisé & Co is a retailer, not a manufacturer) but the seller. To sum up my experience: there are no problems, only solutions. Here's an after-sales service that answers the phone (pleasantly), and looks for and finds solutions.
Translated reviews
Response from Freezedried & Co
Wow! Thank you for your review, we really appreciate it. We'll be sure to pass it on to our super colleagues in customer service :) The Lyo Team
L
Lucas P.
Rating: 5 out of 5
Always on top of online ordering. Thank you
Translated reviews
Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
Polski 