Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
5 11,8k 89% 4 1 025 8% 3 189 1% 2 98 1% 1 146 1%

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

C
Comprador Verificado
Rating: 2 out of 5
More information about the order pending shipment is missing. So you do not know if it is being prepared, has already been sent, expected time ect.
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Response from Freezedried & Co
Good morning, Your order is pending shipment as the products were not available at the time of your order. Stock information is clearly indicated on the website. We regret that this was not the case at the time of purchase. Our team will contact you by phone or email today. Thank you for your understanding. Best regards, Elodie from Freeze Dried & Co.
N
Nicolas R.
Rating: 5 out of 5
Efficient Simple Clear Fast Compliant
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
M
Michel R.
Rating: 5 out of 5
Very fast delivery
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
S
Sophie D.
Rating: 5 out of 5
Fast delivery and the problem with the order was quickly sorted out at freeze-dried.co.uk's expense! Bravo
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
G
Guillaume B.
Rating: 5 out of 5
The speed with which the order was processed, sent and received!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
T
Theo B.
Rating: 5 out of 5
Perfect, very fast delivery and very well packaged products. I am very satisfied. There are still companies that work properly and that's rare.
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Response from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
C
Claire L.
Rating: 5 out of 5
Plenty of choice, affordable price and very quick to help.
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team
A
Anais D.
Rating: 3 out of 5
Almost everything I needed was out of stock and I find the prices quite high. Otherwise it's not bad :)
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Response from Freezedried & Co
Thank you for your feedback. Some rations are indeed out of stock. As far as prices are concerned, we apply the prices recommended by the manufacturers. We invite you to subscribe to the alerts available on the desired product sheets to be notified of arrivals :) Have a nice day.
G
Guillaume R.
Rating: 5 out of 5
Very fast delivery
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
C
Charlotte L.
Rating: 5 out of 5
perfect
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Lucie B.
Rating: 5 out of 5
Fast preparation and dispatch
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
W
William J.
Rating: 5 out of 5
Perfect delivery and packaging. Products as ordered. Can't wait to try the freeze-dried menu!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
J
Jean R.
Rating: 5 out of 5
fast delivery quality product
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
L
Lucas M.
Rating: 5 out of 5
Delivery on time. Ras, thank you.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
perfect, perfect
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
N
Nicolas R.
Rating: 5 out of 5
Everything is perfect!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
J
Jean P.
Rating: 5 out of 5
efficiency, it's hard to beat
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
N
Nicolas R.
Rating: 5 out of 5
Good, clear site and the lady on the phone was very nice.
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Response from Freezedried & Co
Thank you for your feedback. You may have spoken to Elodie, Marie or Clara on the phone ;) We'll pass on your kind words to our customer service colleagues :) The Lyo Team
P
Pierre R.
Rating: 5 out of 5
As always, fast delivery and excellent after-sales service following a promotional code that didn't work ????????
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
T
Theo L.
Rating: 5 out of 5
Item ordered...shipped in 24h ...received 48h later.... Impeccable service I recommend this site without hesitation
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
T
Theo R.
Rating: 4 out of 5
I tasted one bag: very good, I think I'll try some more.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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