Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
All reviews
H
Henry S.
Rating: 1 out of 5
product advertised as in stock and in fact not in stock at all
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Response from Freezedried & Co
We apologize for the inconvenience. The mattress was indicated as being in stock on our website at the time of your purchase. Unfortunately, the model you received was incorrectly received. We became aware of this when you placed your order and contacted you directly. Your order was refunded immediately. Thank you for your understanding. Sincerely, Team Lyo
C
Comprador verificado
Rating: 5 out of 5
Great store, very serious and fast shipping. Thank you.
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Response from Freezedried & Co
Thank you for your note. The Lyophilized & Co team
C
Claire L.
Rating: 4 out of 5
The packaging was too light and arrived completely open, but the intended contents were inside.
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Response from Freezedried & Co
Thank you for your trust. During transport, parcels may fall beyond our control. However, we have asked our logistics colleagues to reinforce the parcels with regard to the weight of the type of products you have ordered. The Lyo team
C
Comprador verificado
Rating: 5 out of 5
VERY PROFESSIONAL. FAST SHIPPING.
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
E
Ethan B.
Rating: 5 out of 5
Very clear site, with good-quality product images and detailed descriptions. We have all the information we need before buying (unlike many other sites where no effort is made and we don't know exactly what we're putting in the basket). Thank you for making our job so much easier :)
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our web colleagues! Have a nice day. The Lyo Team
J
Jean B.
Rating: 5 out of 5
Fast and accurate shipping, never a mistake. Quality products.
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Response from Freezedried & Co
Thank you for your trust and loyalty! The Lyo team
G
Guillaume M.
Rating: 5 out of 5
Very fast delivery, products as ordered and described
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
G
Guillaume L.
Rating: 5 out of 5
super fast 48h delivery. Didn't have time to taste the products, but they complied and arrived whole.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
The quality of the products and their freeze-drying process are excellent. They are part of any adventure in which I participate.
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
M
Mehdi B.
Rating: 5 out of 5
Delivery time, impeccable packaging
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
E
Elise T.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
E
Elise T.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
P
Pierre L.
Rating: 1 out of 5
Products of the worst possible quality. Bottom of the range. Military" rations are inedible! Tinned food stinks! Avoid at all costs!
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Response from Freezedried & Co
Thank you for your feedback. We are sorry if two military rations were not to your liking, especially as we normally receive positive feedback on these products. We hope to see you again on our site. As our colleague indicated to you by e-mail, we will be able to advise you on a selection of recipes .... We offer more than 1500 references on our site, including rations, so there's sure to be one that your palate will appreciate. The Lyo team
M
Michel T.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Michel T.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
L
Laurent B.
Rating: 5 out of 5
Fast and efficient, nothing to say!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
G
Guillaume P.
Rating: 5 out of 5
Very pleasant telephone contact! Very fast delivery! New to freeze-dried meals, I was very pleasantly surprised by the quality and taste of the products. I will repeat my experience!!!
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Response from Freezedried & Co
Thank you for your encouragement, your trust and for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Everything perfect, speed and quality, no problems at all.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
M
Manon M.
Rating: 5 out of 5
Service, speed and quality
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
P
Pierre M.
Rating: 5 out of 5
Fast shipping, good tracking, quality packaging.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
L
Lucas D.
Rating: 5 out of 5
Fast, reliable service. RAS
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Lucas D.
Rating: 5 out of 5
As my order was already ready to go, I contacted the box by phone to add an item which in the meantime had come back into stock, asking that it be added to my parcel without having to pay postage again. My request was granted. It's a pity that the prices are quite high. But lyophilisé.com is responsive. I recommend them.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Lucas B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
L
Lucas B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
C
Comprador verificado
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
L
Laurent M.
Rating: 5 out of 5
Quality service, fast shipping
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
G
Guillaume B.
Rating: 5 out of 5
Fast and careful shipping, quality products! Wide selection! Top quality! Thank you so much!
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
C
Camille D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
C
Camille D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
M
Manon T.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Manon T.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Michel P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 4 out of 5
The self-heating system works well although it can be a bit dangerous if you do it wrong, as it heats up all at once and you can burn yourself. The taste of the food will depend on taste. The Fusilli al Pesto one tastes pretty bad and is very runny. The Bolognese one has a decent flavor, although nothing to do with the real thing, of course. It is what it is for.
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Response from Freezedried & Co
Thank you very much for your note. Indeed, the system must be handled with care as the plates can be very hot. We are working on instructions to avoid any problem. You can also give your comments on the product sheets of each item on our website. Thank you very much for your understanding, best regards. Elodie from Freeze Dried & Co.
C
Comprador verificado
Rating: 4 out of 5
A complete and quality catalog. The customer service was a bit slow. 24 hours between my consultation and the response meant that the order did not arrive in time for an outing where we were going to test the products. Tested some of them in the office, the quality is excellent.
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Response from Freezedried & Co
Thank you very much for your comment. We have encountered some problems with our courier, sorry if our response was late. However your package has been shipped the same day with a delivery in 3 working days. Thank you very much for your understanding. Best regards, Elodie from Freeze Dried & Co.
N
Nicolas L.
Rating: 5 out of 5
the meals are good, convenient to keep and reheat and fast delivery
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
M
Mehdi M.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
M
Mehdi M.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
E
Elise L.
Rating: 5 out of 5
As always the choice, the response from the team, the correct prices and the three-day delivery.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
A
Anais R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
A
Anais R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Michel D.
Rating: 5 out of 5
All very well
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
V
Verified buyer
Rating: 5 out of 5
Rely fast delivery, nice communication, great products
Response from Freezedried & Co
Thank you for taking the time to rate Freezedried & Co. Thank you for your trust. The Freezedried & Co team
P
Pierre M.
Rating: 5 out of 5
Choice, price, speed and quality of shipping. I like everything
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
N
Nicolas M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas T.
Rating: 5 out of 5
A very wide choice of products, and very fast order processing.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
N
Nicolas M.
Rating: 5 out of 5
What can I say about a company that performs well, listens to its customers and provides quality service!
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
A
Anais R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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