Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
All reviews
L
Lucas R.
Rating: 5 out of 5
Lots of choice and very fast delivery.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
T
Theo P.
Rating: 2 out of 5
Product still not received. I hope to have it by June 30th. Very, very late. Not cool......
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Response from Freezedried & Co
Thank you Alain for your feedback. Our team has been in constant contact with you since the incident with your first delivery due to a computer problem. We prepared a second parcel yesterday morning which was collected by our carrier the same day. This parcel is scheduled for delivery today. We hope you understand. The Lyo Team
N
Nicolas P.
Rating: 4 out of 5
first experience: I thought I was on a site with more organic products.... and then I discovered, by selecting "gluten-free", a multitude of other brands resold by you. and then, selecting "gluten-free", I discovered a multitude of other brands that you sell. For a moment, I felt lost. I'd like more clarity on your products and those of others...
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Response from Freezedried & Co
Thank you for your feedback. We do indeed offer many brands related to food and outdoor equipment. We have created special selections such as Organic, Gluten-free, Lactose-free and 100% natural to facilitate the choice of those who have these criteria and wish to access these products more quickly. The idea was not to lose you :) If you have any questions or need advice, don't hesitate to contact us by phone or e-mail (team(at)lyophilise.com ;)
C
Claire P.
Rating: 4 out of 5
I was looking for food bars for a long trail run. The Lyophilise & Co website offers a very wide range in this field. That's great, but it leads to a headache when it comes to choosing what's best for you. In fact, there's no tool to help you choose, and you're forced to painstakingly read the description of each product... in short, unrealistic, which leads to a choice more akin to poker!
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Response from Freezedried & Co
Hello and thank you for your feedback. We've just launched our new site, and still have a few parameters to adjust to make it easier for you to find what you're looking for in this section. In the meantime, don't hesitate to contact us if you'd like any advice (by phone, e-mail or chat window). The Lyo team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
N
Nicolas D.
Rating: 4 out of 5
fast medium taste
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Response from Freezedried & Co
Thank you for your feedback on your order. We offer a wide variety of freeze-dried brands, and we'll be happy to help you choose from our best references. If you would like to order again, please do not hesitate to contact us :) The Lyo team
C
Claire D.
Rating: 5 out of 5
Looking for "veggie" food and energy supplements for a self-sufficient endurance run, I appreciated the variety of products on offer, which are hard to find elsewhere. I would have liked a little more "veggie" choice in the self-heating dishes, but I found what I was looking for. Delivery was fast and the packaging meticulous.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Marie L.
Rating: 5 out of 5
Plenty of choice. Good value for money
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
S
Samir E.
Rating: 5 out of 5
Top-notch customer support. Always good advice depending on your needs. Help and patience when putting together the basket and validating the order. Good humor on the phone. Wide choice of dishes :)
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Response from Freezedried & Co
Wow! Thank you for your opinion, we are touched by your comment. Many thanks for your trust :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
Very good service
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
A
Anais M.
Rating: 5 out of 5
Top customer service. My package was sent back by the Post by mistake. They immediately contacted me by phone to let me know. Finally the parcel arrived safely.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
Y
Youssef B.
Rating: 5 out of 5
Very professional! The contact is easy and pleasant, questions are answered quickly. To be recommended
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Response from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
S
Sophie M.
Rating: 5 out of 5
Very good product I recommend
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
P
Pierre B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for your feedback!
P
Pierre B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for your opinion!
G
Guillaume T.
Rating: 5 out of 5
delivered quickly and in good condition
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Response from Freezedried & Co
Thanks for your opinion!
G
Guillaume M.
Rating: 5 out of 5
Very fast shipping. Perfect
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
M
Manon D.
Rating: 5 out of 5
Personalized, fast and pleasant communication. Fast delivery
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
N
Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
C
Charlotte T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
C
Charlotte T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
A
Antoine P.
Rating: 5 out of 5
Everything is well done (wide choice of products, information given on the website before ordering, ordering, delivery).
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
A
Anais M.
Rating: 5 out of 5
product arrived on time, packaging in good condition. quality product, keep it that way.
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
M
Michel L.
Rating: 5 out of 5
I appreciate the choice of products and the nutritional details.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
N
Nicolas M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
N
Nicolas M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
S
Samir B.
Rating: 5 out of 5
Serious, efficient, thank you very much
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Response from Freezedried & Co
Thanks for your opinion!
S
Sophia B.
Rating: 5 out of 5
Very satisfied with my experience. The team listens to me and sends me my order quickly. I recommend it!
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
L
Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
L
Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
G
Guillaume L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
G
Guillaume L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
A
Antoine P.
Rating: 5 out of 5
Fast delivery Good product range Good product quality Suitable for sailing
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
G
Guillaume P.
Rating: 4 out of 5
Fast delivery Some brands are not well represented on the site
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Response from Freezedried & Co
Thank you for your very interesting feedback! Could you please let us know which brands you are interested in by e-mail? team(at)lyophilise.com. Many thanks in advance. The Lyo team.
L
Lucie B.
Rating: 5 out of 5
Delivery time.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
H
Hugo D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
H
Hugo D.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Antoine B.
Rating: 5 out of 5
super ok
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
J
Julie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
J
Julie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
H
Hugo D.
Rating: 5 out of 5
website well done and detailed, products received quickly and perfectly as described.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
A
Antoine M.
Rating: 5 out of 5
Choice of items, very fast delivery
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
A
Antoine D.
Rating: 5 out of 5
Careful parcel, just what I wanted, everything is perfect, and fast delivery.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
S
Sophie M.
Rating: 5 out of 5
Products packaged in a practical box for transport. It's a pity the products aren't in French, as I don't speak German or English. Nevertheless, I'll be sure to promote them.
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C
Claire T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Claire T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Claire L.
Rating: 5 out of 5
up-to-date stock and fast shipping
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Response from Freezedried & Co
Thanks for your opinion!
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