Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

M
Miguel F.
Rating: 5 out of 5
following a purchase from 07/08/2019
The mistake is quickly made up for
Translated reviews
K
Karim M.
Rating: 5 out of 5
following a purchase from 07/08/2019
Good products, fast and careful shipping (and green since the shipping boxes are recycled, good for the planet).
Translated reviews
C
Charlotte M.
Rating: 5 out of 5
following a purchase from 07/08/2019
Good products, fast and careful shipping (and green since the shipping boxes are recycled, good for the planet).
Translated reviews
M
Marie B.
Rating: 5 out of 5
following a purchase from 07/08/2019
Very good
Translated reviews
H
Hugo T.
Rating: 5 out of 5
following a purchase from 07/08/2019
Very good
Translated reviews
J
Jean T.
Rating: 5 out of 5
following a purchase from 06/08/2019
Nothing to complain about fast and accurate
Translated reviews
C
Charlotte B.
Rating: 5 out of 5
following a purchase from 06/08/2019
Nothing to complain about fast and accurate
Translated reviews
G
Guillaume B.
Rating: 5 out of 5
following a purchase from 06/08/2019
Great selection, ergonomic and practical site, high-quality customer service. Really nothing left to be desired. Bravo to the Lyophilisé.fr team, keep up the good work!
Translated reviews
J
Jean M.
Rating: 5 out of 5
following a purchase from 06/08/2019
Great selection, ergonomic and practical site, high-quality customer service. Really nothing left to be desired. Bravo to the Lyophilisé.fr team, keep up the good work!
Translated reviews
S
Sophie T.
Rating: 5 out of 5
following a purchase from 06/08/2019
very effective, it heats up immediately ..... it's impressive,
Translated reviews
T
Theo P.
Rating: 5 out of 5
following a purchase from 06/08/2019
very effective, it heats up immediately ..... it's impressive,
Translated reviews
P
Pierre D.
Rating: 5 out of 5
following a purchase from 06/08/2019
Very responsive, fast delivery, quality products. Customer for several years, never disappointed.
Translated reviews
P
Pierre D.
Rating: 5 out of 5
following a purchase from 06/08/2019
Very responsive, fast delivery, quality products. Customer for several years, never disappointed.
Translated reviews
J
Jean L.
Rating: 4 out of 5
following a purchase from 06/08/2019
Order placed: 5-day pack without snacks. The packaging was completely neutral. A simple 5-day pack sticker would have been welcome to brighten up the pack. Why not put one or two samples, small products to test for those who also order packs? In any case, I'm discovering freeze-dried and I like it. I'd recommend it. Bonne continuation Fabrice
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback and for your confidence. We are currently thinking about personalizing the packaging for our packs. As for the samples, it's a good idea to offer some when a pack is ordered, we'll think about it. :-) Thanks in any case for your compliments and see you soon. Sébastien from the Lyo team
G
Guillaume T.
Rating: 4 out of 5
following a purchase from 06/08/2019
Order placed: 5-day pack without snacks. The packaging was completely neutral. A simple 5-day pack sticker would have been welcome to brighten up the pack. Why not put one or two samples, small products to test for those who also order packs? In any case, I'm discovering freeze-dried and I like it. I'd recommend it. Bonne continuation Fabrice
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback and for your confidence. We are currently thinking about personalizing the packaging for our packs. As for the samples, it's a good idea to offer some when a pack is ordered, we'll think about it. :-) Thanks in any case for your compliments and see you soon. Sébastien from the Lyo team
S
Sophie L.
Rating: 5 out of 5
following a purchase from 06/08/2019
No worries at all. The item was out of stock when I ordered it and everything was very clear. It was available on time, and I was informed every step of the way. In the end it was quick (because it was very quick afterwards) so perfect. The seat is really as described. Very good item
Translated reviews
H
Hugo B.
Rating: 5 out of 5
following a purchase from 06/08/2019
No worries at all. The item was out of stock when I ordered it and everything was very clear. It was available on time, and I was informed every step of the way. In the end it was quick (because it was very quick afterwards) so perfect. The seat is really as described. Very good item
Translated reviews
H
Hugo D.
Rating: 5 out of 5
following a purchase from 06/08/2019
Fast and efficient
Translated reviews
L
Laurent T.
Rating: 5 out of 5
following a purchase from 06/08/2019
Fast and efficient
Translated reviews
E
Elise R.
Rating: 5 out of 5
following a purchase from 05/08/2019
A parcel that arrives on time and well protected.
Translated reviews
P
Pierre M.
Rating: 5 out of 5
following a purchase from 05/08/2019
A parcel that arrives on time and well protected.
Translated reviews
G
Guillaume M.
Rating: 5 out of 5
following a purchase from 05/08/2019
There is no indication that the parcel is waiting for us at the relay point.
Translated reviews
Response from Freezedried & Co
I would like to thank you for your feedback and for your confidence. I have just seen on your tracking that you did not receive an email or sms. I'm going to see what could have happened with our carrier to solve the problem as soon as possible. Sébastien from the Lyo team
L
Laurent R.
Rating: 5 out of 5
following a purchase from 05/08/2019
There is no indication that the parcel is waiting for us at the relay point.
Translated reviews
Response from Freezedried & Co
I would like to thank you for your feedback and for your confidence. I have just seen on your tracking that you did not receive an email or sms. I'm going to see what could have happened with our carrier to solve the problem as soon as possible. Sébastien from the Lyo team
T
Theo D.
Rating: 5 out of 5
following a purchase from 05/08/2019
Product meets my expectations. Super fast delivery. Perfect
Translated reviews
M
Manon L.
Rating: 5 out of 5
following a purchase from 05/08/2019
Product meets my expectations. Super fast delivery. Perfect
Translated reviews
S
Sabrina B.
Rating: 5 out of 5
following a purchase from 05/08/2019
Very good for now, we'll see after use.
Translated reviews
W
William J.
Rating: 5 out of 5
following a purchase from 05/08/2019
Very good for now, we'll see after use.
Translated reviews
J
Jean D.
Rating: 5 out of 5
following a purchase from 05/08/2019
Fast delivery as always. Thank you ladies
Translated reviews
M
Michel M.
Rating: 5 out of 5
following a purchase from 05/08/2019
Fast delivery as always. Thank you ladies
Translated reviews
L
Laurent B.
Rating: 5 out of 5
following a purchase from 05/08/2019
Great product
Translated reviews
O
Omar E.
Rating: 5 out of 5
following a purchase from 05/08/2019
Great product
Translated reviews
G
Guillaume M.
Rating: 5 out of 5
following a purchase from 05/08/2019
Fast shipping and product as expected
Translated reviews
M
Miguel F.
Rating: 5 out of 5
following a purchase from 05/08/2019
Fast shipping and product as expected
Translated reviews
M
Michel R.
Rating: 5 out of 5
following a purchase from 05/08/2019
Nickel I recommend
Translated reviews
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 05/08/2019
Nickel I recommend
Translated reviews
E
Elise B.
Rating: 5 out of 5
following a purchase from 04/08/2019
very fast delivery
Translated reviews
M
Michel R.
Rating: 5 out of 5
following a purchase from 04/08/2019
very fast delivery
Translated reviews
M
Michel R.
Rating: 5 out of 5
following a purchase from 03/08/2019
Top delivery and quality
Translated reviews
A
Antoine L.
Rating: 5 out of 5
following a purchase from 03/08/2019
Top delivery and quality
Translated reviews
M
Michel M.
Rating: 5 out of 5
following a purchase from 03/08/2019
Good site, very professional
Translated reviews