Customer reviews of Gérard bertrand

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Helene R.

Rating: 5 out of 5

Published on 22/10/2023 à 15h44 following a purchase from 11/10/2023

Fast delivery abroad and the parcel is always well protected!
Excellent wine

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Roelof T.

Rating: 5 out of 5

Published on 19/10/2023 à 16h26 following a purchase from 03/10/2023

The wines of Gerard Bertrand can be bought in the Netherlands but not this line ( cote des roses ) Lovely bottle almost a pity to throw it away. :)). We found it during our holidays and then decided to order it from your site. It worked well.

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Francis F.

Rating: 5 out of 5

Published on 19/10/2023 à 13h59 following a purchase from 06/10/2023

On-time delivery. Excellent packaging to preserve the integrity of the bottles during transport.

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Alfredo P.

Rating: 5 out of 5

Published on 19/10/2023 à 13h06 following a purchase from 08/10/2023

Fast shipping, received in 48 hours!

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Loïc L.

Rating: 5 out of 5

Published on 15/10/2023 à 15h58 following a purchase from 05/10/2023

CLEAR AND EFFICIENT

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Virginie P.

Rating: 5 out of 5

Published on 15/10/2023 à 13h54 following a purchase from 04/10/2023

Everything was perfect! Fast and efficient

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Patrick D.

Rating: 5 out of 5

Published on 14/10/2023 à 16h41 following a purchase from 03/10/2023

A perfectly and quickly processed order.

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Jean-Claude S.

Rating: 5 out of 5

Published on 13/10/2023 à 18h37 following a purchase from 02/10/2023

Delivered very quickly after ordering and well prepared.

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jean F.

Rating: 5 out of 5

Published on 13/10/2023 à 17h55 following a purchase from 03/10/2023

RAS ... JF

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JEAN CLAUDE L.

Rating: 5 out of 5

Published on 12/10/2023 à 18h19 following a purchase from 01/10/2023

Clear, clean site Easy ordering

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Yves A.

Rating: 4 out of 5

Published on 12/10/2023 à 18h11 following a purchase from 01/10/2023

it's not bad!

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Ghislaine D.

Rating: 5 out of 5

Published on 12/10/2023 à 13h59 following a purchase from 01/10/2023

Perfect, excellent wine

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patrice W.

Rating: 5 out of 5

Published on 08/10/2023 à 15h33 following a purchase from 28/09/2023

Clear and easy to use

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Olivier F.

Rating: 5 out of 5

Published on 07/10/2023 à 08h46 following a purchase from 29/05/2023

Good communication, fast and careful delivery, reasonable price, excellent wine in original bottles.

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Charles B.

Rating: 5 out of 5

Published on 05/10/2023 à 16h27 following a purchase from 23/09/2023

Very good wine

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Dupuy J.

Rating: 5 out of 5

Published on 05/10/2023 à 16h25 following a purchase from 23/09/2023

Everything was as I ordered

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Armand L.

Rating: 5 out of 5

Published on 05/10/2023 à 10h28 following a purchase from 21/09/2023

Impeccable organization for wines that offer excellent value for money

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Jean-luc R.

Rating: 5 out of 5

Published on 25/09/2023 à 12h37 following a purchase from 14/09/2023

Fast, efficient delivery. And a selection of quality wines, as always

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DUTHOO D.

Rating: 5 out of 5

Published on 22/09/2023 à 14h31 following a purchase from 11/09/2023

The site is easy to use and complete, and I've never had any problems with my orders.

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Odile S.

Rating: 5 out of 5

Published on 18/09/2023 à 10h00 following a purchase from 06/09/2023

Super fast delivery and products that really correspond to my order?

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alain K.

Rating: 5 out of 5

Published on 18/09/2023 à 08h42 following a purchase from 07/09/2023

very satisfied

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Laurent T.

Rating: 5 out of 5

Published on 17/09/2023 à 17h00 following a purchase from 04/09/2023

Easy clear nothing to complain about

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FABIANA N.

Rating: 1 out of 5

Published on 16/09/2023 à 13h24 following a purchase from 05/09/2023

I never received my order and I'm waiting for the outcome of my complaint... I can't find out where my parcel was dropped off...?

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JEAN-YVES L.

Rating: 5 out of 5

Published on 15/09/2023 à 02h43 following a purchase from 03/09/2023

I was very touched to receive the 1st bottle as a gift and was positively surprised by this kind gesture!

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Jan I.

Rating: 1 out of 5

Published on 14/09/2023 à 16h16 following a purchase from 03/09/2023

I apologize for my poor review, but I have only received 12 bottles and am waiting for the other 4 packages. I have already written to you several times.

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Damien L.

Rating: 5 out of 5

Published on 12/09/2023 à 17h48 following a purchase from 31/07/2023

Extremely serious site

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Cédric S.

Rating: 5 out of 5

Published on 10/09/2023 à 11h20 following a purchase from 30/08/2023

Super responsive bravo

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Isabelle L.

Rating: 5 out of 5

Published on 07/09/2023 à 18h13 following a purchase from 27/08/2023

Very good site Find what you're looking for directly Fast, efficient service

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Francis B.

Rating: 5 out of 5

Published on 04/09/2023 à 15h53 following a purchase from 25/08/2023

Easy ordering on the website, fast and trouble-free delivery

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Michel M.

Rating: 5 out of 5

Published on 01/09/2023 à 11h52 following a purchase from 21/08/2023

It's top

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yann L.

Rating: 4 out of 5

Published on 31/08/2023 à 18h58 following a purchase from 19/08/2023

At last, an address where you can buy good, well-bred Languedoc wines from an otherwise scattered vineyard . But beware of the Bordeaux syndrome!!! Keep your wines justifiably priced and affordable, and continue to delight us!

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Chantal O.

Rating: 3 out of 5

Published on 31/08/2023 à 18h56 following a purchase from 21/08/2023

medium

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Helene M.

Rating: 5 out of 5

Published on 31/08/2023 à 14h40 following a purchase from 19/08/2023

Products as expected and top packaging and delivery

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Nicolas M.

Rating: 1 out of 5

Published on 28/08/2023 à 12h43 following a purchase from 18/08/2023

The order received (2022) did not correspond to the desired order (2021). A big surprise 2 disappointment for the first order in a "high-end" house.

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Monique C.

Rating: 2 out of 5

Published on 27/08/2023 à 18h48 following a purchase from 15/08/2023

to offer 6 bottles out of an order of 12, I asked for a box which was refused.merci Gérard Bertrand.

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Response from Gérard bertrand Published on 28/08/2023

Hello Monique C., Thank you for your feedback and our email exchanges. As we agreed, we unfortunately do not offer gift box services, hence our negative response to your request. Kind regards

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Vincent G.

Rating: 5 out of 5

Published on 27/08/2023 à 15h41 following a purchase from 14/08/2023

Impeccable and very fast service. I recommend them!

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Response from Gérard bertrand Published on 28/08/2023

Hello Vincent, Thank you very much for taking the time to leave this review following your order 14175 dated 14-08-2023. We will do our utmost to always offer you this level of quality service. Yours sincerely The E Commerce Gérard Bertrand team

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Roy P.

Rating: 5 out of 5

Published on 27/08/2023 à 09h06 following a purchase from 15/08/2023

easy to use

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Hassen B.

Rating: 5 out of 5

Published on 24/08/2023 à 14h18 following a purchase from 11/08/2023

Speed, efficiency, top follow-up Thanks again!

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Response from Gérard bertrand Published on 28/08/2023

Hello Hassen, Thank you very much for taking the time to leave this review following your order 14149 dated 12-08-2023. We will do our best to always offer you this level of quality service. Yours sincerely The E Commerce Gérard Bertrand team

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Bruno C.

Rating: 5 out of 5

Published on 20/08/2023 à 20h57 following a purchase from 04/08/2023

Impeccable. As always with the Gérard Bertrand site.

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Manuela F.

Rating: 5 out of 5

Published on 20/08/2023 à 19h13 following a purchase from 08/06/2023

Fast parcel dispatch. Unfortunately, the box was damaged, but not the bottles; nevertheless, the after-sales service was extremely reactive and sent me the gift box in just 24 hours; in perfect condition this time. Well done!

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Response from Gérard bertrand Published on 28/08/2023

Hello Manuela, Thank you very much for taking the time to leave this review following your order 13067 dated 08-06-2023. We will do our best to always offer you this level of quality service. Yours sincerely The E Commerce Gérard Bertrand team