Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

All reviews

F
FREDERIC B.
Rating: 5 out of 5
following a purchase from 12/02/2024
PERFECT
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sabine B.
Rating: 1 out of 5
following a purchase from 02/02/2024
Package not delivered thank you for refunding me
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anne-parie C.
Rating: 5 out of 5
following a purchase from 08/02/2024
order arrived quickly and "without breakage".... I like this rosé and this chardonnay that I already knew... next order I will explore the red wines... I recommend Gérard-Bertrand...
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Pierre V.
Rating: 5 out of 5
following a purchase from 09/02/2024
Perfect
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Anne Louise Schelin S.
Rating: 5 out of 5
following a purchase from 09/02/2024
You give me excellent service and wine
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marion C.
Rating: 5 out of 5
following a purchase from 08/02/2024
very reactive, I received the order within 48h, Thank you
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Marc R.
Rating: 5 out of 5
following a purchase from 08/02/2024
Simply perfect!
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Mireille S.
Rating: 5 out of 5
following a purchase from 07/02/2024
I ordered for a gift that he will receive in April so for the moment I can't talk about it.
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Jean Z.
Rating: 5 out of 5
following a purchase from 07/02/2024
matches the description, nice gift idea that I hope will be appreciated by the recipient
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Enguerrand B.
Rating: 5 out of 5
following a purchase from 06/02/2024
Perfect, the buses were well protected and the order arrived faster than expected.
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Mya M.
Rating: 5 out of 5
following a purchase from 05/02/2024
I am very satisfied
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Michael D.
Rating: 5 out of 5
following a purchase from 02/02/2024
Great Wine !!! :)
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Jean françois B.
Rating: 5 out of 5
following a purchase from 04/02/2024
Perfect value for money
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anna P.
Rating: 5 out of 5
following a purchase from 04/02/2024
Very good experience!
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Rene T.
Rating: 5 out of 5
following a purchase from 04/02/2024
5 stars
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Aubin H.
Rating: 5 out of 5
following a purchase from 04/02/2024
Never disappointed, always top of the line.
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Calderato N.
Rating: 5 out of 5
following a purchase from 02/02/2024
Super
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Mehdi C.
Rating: 5 out of 5
following a purchase from 01/02/2024
Quality products and service
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Maurice C.
Rating: 5 out of 5
following a purchase from 01/02/2024
Delivery has been made as announced! The tasting has not yet taken place and I hope that the 2022 vintage will be consistent with the 2021!
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Philippe L.
Rating: 5 out of 5
following a purchase from 31/01/2024
Very satisfactory order processing and delivery, for a "coup de coeur" that delighted us!
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Ali Yalin T.
Rating: 5 out of 5
following a purchase from 31/01/2024
I'm very happy with the quality of every single product.
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Angel M.
Rating: 5 out of 5
following a purchase from 30/01/2024
Fantástico
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James O.
Rating: 5 out of 5
following a purchase from 29/01/2024
all great
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Jean-Eudes A.
Rating: 5 out of 5
following a purchase from 28/01/2024
Smooth order, express delivery. Thank you
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marie-cecile P.
Rating: 5 out of 5
following a purchase from 27/01/2024
Perfect
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James O.
Rating: 5 out of 5
following a purchase from 21/01/2024
great
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Holger B.
Rating: 5 out of 5
following a purchase from 18/01/2024
fine
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Alain D.
Rating: 1 out of 5
following a purchase from 15/01/2024
Completely satisfied except for the Chronopost delivery which was postponed 3 times over 24 hours.
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Dominique D.
Rating: 5 out of 5
following a purchase from 13/01/2024
Excellent wine quality. Very fast deliveries in very appropriate packaging. Fast, fluid website.
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Arnaud F.
Rating: 3 out of 5
following a purchase from 08/01/2024
Impossible to use loyalty points plus promotions such as waiving delivery charges
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Maxime C.
Rating: 1 out of 5
following a purchase from 06/01/2024
Still waiting for a reply to my e-mail about the missing bottle
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Serge M.
Rating: 5 out of 5
following a purchase from 05/01/2024
Beautiful site.
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Soisick H.
Rating: 5 out of 5
following a purchase from 06/01/2024
Easy-to-navigate site.
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Ghislaine P.
Rating: 5 out of 5
following a purchase from 27/12/2023
Website easy to use very well followed by mail and ditto for ia delivery very fast with a top deliveryman who keeps us informed and listening Thank you all.
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Matthieu D.
Rating: 5 out of 5
following a purchase from 26/12/2023
Bravo for the speed of delivery. Bravo for the careful packaging. And above all, bravo for your wines! From reasonably priced wines to choice cuvées, there's no disappointment.
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Christophe B.
Rating: 5 out of 5
following a purchase from 26/12/2023
Top and very fast delivery
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Gérard B.
Rating: 5 out of 5
following a purchase from 31/10/2023
Top delivery
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Julio D.
Rating: 5 out of 5
following a purchase from 28/10/2023
Excellent, order placed and received with complete confidence and speed.
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Mareva P.
Rating: 5 out of 5
following a purchase from 24/12/2023
Perfect, thank you very much
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Gaëlle M.
Rating: 5 out of 5
following a purchase from 19/12/2023
Accessible website. Fast delivery. Product well packaged, as described.
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