Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 524 published reviews
5 2 252 89% 4 146 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

The store shines with fast delivery and well-packaged wines, delivering items promptly and ensuring safe transit that keeps cartons intact. Customers consistently describe reliable order handling, accurate descriptions, and on-time or quicker-than-expected shipping, with packaging that protects bottles and supports easy tracking throughout the process. The product range and tasting experiences are praised, with many noting pleasant, flavorful wines and helpful guidance from staff, contributing to a smooth, satisfying shopping experience. Overall, the combination of efficient delivery, careful packaging, and positive wine experiences stands out as the store’s strongest strengths.

All reviews

A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
very well
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Response from Gérard bertrand
Hello Jean-Jacques, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Excellent wine. Good value for money and very good delivery service.
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Response from Gérard bertrand
Hello Pierre, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Yours truly, Gérard Bertrand Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Excellent from beginning (ordering) to end (tasting)... I recommend
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Response from Gérard bertrand
Hello Danièle, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Excellent service and excellent wines!
Translated reviews
Response from Gérard bertrand
Dear partner, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
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