Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

All reviews

Acheteur Vérifié

Published on 02/12/2018 à 10h07 following a purchase from 23/11/2018

Very good advice, they took the necessary time to inform me! I am very satisfied with my order

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Acheteur Vérifié

Published on 02/12/2018 à 09h50 following a purchase from 08/10/2018

very good and responsive

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Acheteur Vérifié

Published on 02/12/2018 à 09h45 following a purchase from 27/11/2018

Good, fast.

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Acheteur Vérifié

Published on 02/12/2018 à 09h42 following a purchase from 06/11/2018

Good

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Acheteur Vérifié

Published on 02/12/2018 à 09h40 following a purchase from 19/11/2018

Searching for products is quite simple

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Acheteur Vérifié

Published on 01/12/2018 à 15h58 following a purchase from 27/11/2018

Good site but review your photos.

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Acheteur Vérifié

Published on 01/12/2018 à 15h30 following a purchase from 31/10/2018

As with my previous order, Hawaii Surf was perfect

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Acheteur Vérifié

Published on 01/12/2018 à 13h24 following a purchase from 25/11/2018

Too beautiful and great for the outdoors

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Acheteur Vérifié

Published on 01/12/2018 à 13h15 following a purchase from 28/11/2018

Very serious

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Acheteur Vérifié

Published on 01/12/2018 à 13h12 following a purchase from 29/11/2018

Super nice and practical site and top delivery

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Acheteur Vérifié

Published on 01/12/2018 à 11h45 following a purchase from 23/11/2018

Good

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Acheteur Vérifié

Published on 01/12/2018 à 10h50 following a purchase from 30/10/2018

compliant product

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Acheteur Vérifié

Published on 01/12/2018 à 10h40 following a purchase from 18/11/2018

Hello, item ok but communication problem with delivery to relay point. Delay exceeded and reminder SMS before the initial SMS!!! Too bad.

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Acheteur Vérifié

Published on 01/12/2018 à 09h28 following a purchase from 20/11/2018

a dynamic and super efficient team! I highly recommend

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Acheteur Vérifié

Published on 30/11/2018 à 22h00 following a purchase from 26/11/2018

Torn packaging and grossly taped, for a Christmas gift it's very average. Response to the email regarding the delivery location received once the package was delivered... Not very useful then. Nevertheless, fast and compliant delivery.

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Acheteur Vérifié

Published on 30/11/2018 à 21h27 following a purchase from 11/11/2018

Fast and compliant delivery. Very good price as well. I recommend.

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Acheteur Vérifié

Published on 30/11/2018 à 21h26 following a purchase from 23/11/2018

nothing to report, very good

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Acheteur Vérifié

Published on 30/11/2018 à 20h16 following a purchase from 26/11/2018

Compliant with what I ordered, happy with fast delivery, great

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Acheteur Vérifié

Published on 30/11/2018 à 20h09 following a purchase from 28/11/2018

Delivered less than 24 hours after the order. Amazon better watch out! This is my first order with them but I recommend

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Acheteur Vérifié

Published on 30/11/2018 à 18h49 following a purchase from 21/11/2018

Perfect as with every order

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Acheteur Vérifié

Published on 30/11/2018 à 18h47 following a purchase from 31/10/2018

The shop Hawaiisurf, the sliding sports store, has a very good reputation with a variety of choices and 24-hour shipping! I recommend

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Acheteur Vérifié

Published on 30/11/2018 à 18h37 following a purchase from 17/11/2018

surely effective

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Acheteur Vérifié

Published on 30/11/2018 à 18h29 following a purchase from 27/11/2018

Ski shoes ordered on Tuesday evening, received on Thursday morning! All compliant, thank you!!

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Acheteur Vérifié

Published on 30/11/2018 à 17h41 following a purchase from 26/10/2018

very well made site, and fast shipping

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Acheteur Vérifié

Published on 30/11/2018 à 17h30 following a purchase from 16/10/2018

Very good site and very responsive

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Acheteur Vérifié

Published on 30/11/2018 à 17h17 following a purchase from 30/10/2018

Great, I found the sweatshirt I was looking for on their site! No issues with delivery You can order with your eyes closed

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Acheteur Vérifié

Published on 30/11/2018 à 17h14 following a purchase from 24/11/2018

very good, fast delivery

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Acheteur Vérifié

Published on 30/11/2018 à 16h51 following a purchase from 21/11/2018

the card payment page did not work for several days, the Hawaiisurf team or their IT provider had difficulties resolving the problem which was unstable. My purchase was therefore delayed by a week, I did not receive any commercial gesture, especially since the item saw its price drop the day after my order. The carrier (DPD) never informed me of the delivery of the product to the relay point, the tracking number was unknown.

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Acheteur Vérifié

Published on 30/11/2018 à 16h36 following a purchase from 09/10/2018

Clear site. Fast delivery.

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Acheteur Vérifié

Published on 30/11/2018 à 16h30 following a purchase from 28/11/2018

Order processing and fast delivery Product delivered as expected

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Acheteur Vérifié

Published on 30/11/2018 à 16h27 following a purchase from 08/11/2018

Problem with the validity of gift vouchers, problem with order tracking (no automatic return, unidentified package)

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Acheteur Vérifié

Published on 30/11/2018 à 16h26 following a purchase from 31/10/2018

very good site, clear and with good discounts to grab

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Acheteur Vérifié

Published on 30/11/2018 à 16h12 following a purchase from 29/10/2018

thank you

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Acheteur Vérifié

Published on 30/11/2018 à 16h05 following a purchase from 22/11/2018

Fast delivery, well-packaged and compliant product. The staff is very good advice

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Acheteur Vérifié

Published on 30/11/2018 à 15h59 following a purchase from 29/10/2018

Very good

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Acheteur Vérifié

Published on 30/11/2018 à 15h46 following a purchase from 27/10/2018

fast and serious

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Acheteur Vérifié

Published on 30/11/2018 à 15h42 following a purchase from 31/10/2018

Quality price report ++
Fast delivery

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Acheteur Vérifié

Published on 30/11/2018 à 15h37 following a purchase from 19/10/2018

Following a processing error, the team was responsive, thank you again!

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Acheteur Vérifié

Published on 30/11/2018 à 15h36 following a purchase from 13/11/2018

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 30/11/2018 à 15h28 following a purchase from 31/10/2018

Fast delivery but I doubt that the item was checked before shipping

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Response from HawaiiSurf Published on 04/12/2018

Hello,
Thank you for your feedback, did you notice a defect on the jacket? Or are we missing 3 points out of 5 for an unfounded doubt?
Best regards
Romain
HAWAIISURF