Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 30/11/2018, 13:59 following a purchase from 30/10/2018

Product as described, fast delivery.

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Acheteur Vérifié

Published on 30/11/2018, 13:58 following a purchase from 27/10/2018

very well packaged order, deadline respected.

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Acheteur Vérifié

Published on 30/11/2018, 13:58 following a purchase from 16/10/2018

A lot of choice and fast shipping!
Top

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Acheteur Vérifié

Published on 30/11/2018, 13:57 following a purchase from 18/11/2018

Fast and no issues. Product meets expectations, to recommend!!

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Acheteur Vérifié

Published on 30/11/2018, 13:57 following a purchase from 24/11/2018

Hello, there is a missing return slip in the content.
You need to contact the site, no info on your account about the return
To improve

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Acheteur Vérifié

Published on 30/11/2018, 13:53 following a purchase from 02/11/2018

Top service

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Acheteur Vérifié

Published on 30/11/2018, 13:50 following a purchase from 14/10/2018

well-stocked site

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Acheteur Vérifié

Published on 30/11/2018, 13:50 following a purchase from 20/11/2018

Very professional site, clear and simple interface. Fast shipping and product completely as described.

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Acheteur Vérifié

Published on 30/11/2018, 13:45 following a purchase from 20/11/2018

Impossible to correctly note my address: my package is not delivered. No message to inform me.

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Response from HawaiiSurf Published on 04/12/2018

Hello,
Indeed, as seen online, the address was for unknown reasons, separated into two. We have done what is necessary to make the package available as soon as possible when you return to our services.
The address has been corrected on your account and will not cause problems for future deliveries, a refund of your shipping costs is in progress.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 30/11/2018, 13:43 following a purchase from 19/10/2018

The shipment was only made 3 days after my order and the tracking of the package was inaccurate

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Acheteur Vérifié

Published on 30/11/2018, 13:38 following a purchase from 07/11/2018

Cool!! Precise, fast, correct prices!!

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Acheteur Vérifié

Published on 30/11/2018, 13:36 following a purchase from 24/11/2018

Order received on time, quality products. Call to Hawaii Surf for order follow-up: very well received

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Acheteur Vérifié

Published on 30/11/2018, 13:27 following a purchase from 16/10/2018

Excellent products, very good service, very responsive.

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Acheteur Vérifié

Published on 30/11/2018, 13:25 following a purchase from 23/11/2018

Very good site, a lot of choices, attractive prices and fast service

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Acheteur Vérifié

Published on 30/11/2018, 13:14 following a purchase from 02/11/2018

Impeccable service

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Acheteur Vérifié

Published on 30/11/2018, 13:13 following a purchase from 01/11/2018

From the order to the receipt of the product (ski), strictly nothing to report. The delivery was very fast. The most incredible thing is having found the skis I wanted in the Paris region... For a Savoyard, it's crazy!

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Acheteur Vérifié

Published on 30/11/2018, 13:12 following a purchase from 20/11/2018

Good site Good price Timely delivery

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Acheteur Vérifié

Published on 30/11/2018, 13:10 following a purchase from 23/10/2018

efficient

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Acheteur Vérifié

Published on 30/11/2018, 13:09 following a purchase from 02/11/2018

Very good

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Acheteur Vérifié

Published on 30/11/2018, 13:06 following a purchase from 24/11/2018

Delivery longer than expected

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Acheteur Vérifié

Published on 30/11/2018, 13:04 following a purchase from 31/10/2018

Perfect

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Acheteur Vérifié

Published on 30/11/2018, 13:04 following a purchase from 07/11/2018

My order did not arrive on the precise date. I had requested a refund of my shipping costs which was not followed up

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Acheteur Vérifié

Published on 30/11/2018, 13:02 following a purchase from 20/10/2018

Super nothing to complain about and good advice by phone before purchase

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Acheteur Vérifié

Published on 30/11/2018, 13:00 following a purchase from 27/11/2018

Very responsive, order received the next day before 1 PM.

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Acheteur Vérifié

Published on 30/11/2018, 12:59 following a purchase from 12/10/2018

Good advice and delivered on time, a very good purchase that met my expectations

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Acheteur Vérifié

Published on 30/11/2018, 12:58 following a purchase from 09/11/2018

Customer service not very responsive

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Acheteur Vérifié

Published on 30/11/2018, 12:57 following a purchase from 26/11/2018

fast shipping, careful package, great, thank you.

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Acheteur Vérifié

Published on 20/10/2018, 15:00 following a purchase from 29/09/2018

Web site is easy to use.

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Acheteur Vérifié

Published on 18/10/2018, 16:50 following a purchase from 29/09/2018

Not having received a notification of shipment, I called the delivery service which quickly resolved the situation (and very kindly which is a plus). Package very well wrapped. I haven't taken off my rollers since, thank you!

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Acheteur Vérifié

Published on 14/10/2018, 08:07 following a purchase from 27/09/2018

No major problems but difficulty finding information to order the best size according to the roller brand

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Acheteur Vérifié

Published on 11/10/2018, 00:05 following a purchase from 26/08/2018

Slight delay at the start of the order, but board arrived well, wrapped and protected (in a box with bubble wrap), top notch!

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Acheteur Vérifié

Published on 10/10/2018, 09:32 following a purchase from 29/09/2018

Very easy to navigate site.

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Acheteur Vérifié

Published on 08/10/2018, 11:06 following a purchase from 28/09/2018

Reliable order received on time.

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Acheteur Vérifié

Published on 08/10/2018, 07:46 following a purchase from 03/10/2018

The shoes are super beautiful and very comfortable, I recommend

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Acheteur Vérifié

Published on 07/10/2018, 21:45 following a purchase from 03/10/2018

Products as described

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Acheteur Vérifié

Published on 07/10/2018, 18:58 following a purchase from 03/10/2018

Very good site received before the date. This is my second order and I am still very satisfied, thank you.

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Acheteur Vérifié

Published on 07/10/2018, 17:26 following a purchase from 02/10/2018

aaaa

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Acheteur Vérifié

Published on 07/10/2018, 08:59 following a purchase from 03/10/2018

Ultra fast delivery.

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Acheteur Vérifié

Published on 06/10/2018, 22:35 following a purchase from 02/10/2018

Very fast, long live skate

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Acheteur Vérifié

Published on 06/10/2018, 17:41 following a purchase from 30/09/2018

The shipment and the site are perfect

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