Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 06/08/2017, 19:02 following a purchase from 02/08/2017

Very satisfied, recommend

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Acheteur Vérifié

Published on 06/08/2017, 17:45 following a purchase from 28/07/2017

Fast and careful shipping

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Acheteur Vérifié

Published on 06/08/2017, 16:52 following a purchase from 01/08/2017

Package received very quickly!! I recommend hawaiisurf

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Acheteur Vérifié

Published on 06/08/2017, 16:50 following a purchase from 02/08/2017

Clear

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Acheteur Vérifié

Published on 06/08/2017, 14:16 following a purchase from 29/07/2017

Good

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Acheteur Vérifié

Published on 05/08/2017, 15:24 following a purchase from 01/08/2017

Perfect, order Monday morning arrives Tuesday morning

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Acheteur Vérifié

Published on 05/08/2017, 11:58 following a purchase from 31/07/2017

Quick serious

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Acheteur Vérifié

Published on 05/08/2017, 11:08 following a purchase from 31/07/2017

Very well received on time, the delivery person was very friendly

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Acheteur Vérifié

Published on 05/08/2017, 09:40 following a purchase from 31/07/2017

Good site and easy, order compliant.

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Acheteur Vérifié

Published on 04/08/2017, 22:17 following a purchase from 31/07/2017

Size error

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Acheteur Vérifié

Published on 04/08/2017, 16:29 following a purchase from 30/07/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 04/08/2017, 15:35 following a purchase from 31/07/2017

I am thinking of buying a set of 5 Gorilla fins on sale, but there is a problem: I end up with a set of 3 fins for a board that I wanted to equip in quad. The very high price (145 euros) for only 3 fins (I deliberately avoid taking FCSII which is a bit expensive for my taste) is apparently due to the materials (gold or platinum certainly).
After a call to Customer Service, I was told that it is specified in the description that it is a set of 3 fins. I checked the site from several different places, with PC or MAC, Firefox or Google Chrome, the descriptions are empty.
So inform yourself before ordering to avoid ending up with 1 fin at 100 euros. I will not order from this site again.

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Response from HawaiiSurf Published on 04/08/2017

Hello,
We apologize for your order, on one hand the prices are set by the brands and distributors, and we retailers have little freedom on these prices outside of sale periods. Secondly, it was clearly indicated that it was a set of three fins in the description, plus one of the additional photos clearly showed the three fins in one view.
Well aware that this is not what you expected, a return is always possible for a refund.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 04/08/2017, 13:41 following a purchase from 31/07/2017

Fast, efficient, as per the photo,

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Acheteur Vérifié

Published on 04/08/2017, 11:56 following a purchase from 30/07/2017

A cool site for streetwear culture enthusiasts.

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Acheteur Vérifié

Published on 04/08/2017, 10:00 following a purchase from 30/07/2017

Fast and quality shipping

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Acheteur Vérifié

Published on 04/08/2017, 09:29 following a purchase from 30/07/2017

The site is very clear without complications, everything is respected, the deadline, the product,

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Acheteur Vérifié

Published on 04/08/2017, 08:01 following a purchase from 29/07/2017

Always satisfied with the site and its offers

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Acheteur Vérifié

Published on 03/08/2017, 23:46 following a purchase from 28/07/2017

Fast and professional, nothing to say, I highly recommend

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Acheteur Vérifié

Published on 03/08/2017, 22:43 following a purchase from 29/07/2017

I recommend this site

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Acheteur Vérifié

Published on 03/08/2017, 18:49 following a purchase from 30/07/2017

Fast and efficient!

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Acheteur Vérifié

Published on 03/08/2017, 12:36 following a purchase from 29/07/2017

Good welcome and good service

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Acheteur Vérifié

Published on 03/08/2017, 07:46 following a purchase from 29/07/2017

A very large choice and ultra-fast delivery.

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Acheteur Vérifié

Published on 02/08/2017, 20:44 following a purchase from 29/07/2017

Super place
A super site

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Acheteur Vérifié

Published on 02/08/2017, 19:22 following a purchase from 29/07/2017

Very good site for roller derby!

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Acheteur Vérifié

Published on 02/08/2017, 16:48 following a purchase from 13/07/2017

Upon our return from vacation, we found your package, perfectly wrapped, and seeing the joy of my grandson, I can assure you that the product corresponds exactly to what he expected. It's perfect

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Acheteur Vérifié

Published on 02/08/2017, 13:18 following a purchase from 29/07/2017

Very good

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Acheteur Vérifié

Published on 01/08/2017, 21:20 following a purchase from 18/07/2017

Good address and service.

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Acheteur Vérifié

Published on 01/08/2017, 19:06 following a purchase from 28/07/2017

Perfect

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Acheteur Vérifié

Published on 01/08/2017, 16:10 following a purchase from 28/07/2017

Everything is perfect!

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Acheteur Vérifié

Published on 31/07/2017, 17:28 following a purchase from 27/07/2017

Perfect!

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Acheteur Vérifié

Published on 31/07/2017, 17:24 following a purchase from 27/07/2017

Very fast delivery!

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Acheteur Vérifié

Published on 31/07/2017, 14:11 following a purchase from 27/07/2017

Easy order, fast delivery. Too bad returns can't be made at parcel collection points

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Acheteur Vérifié

Published on 31/07/2017, 13:51 following a purchase from 25/07/2017

Easy order on the site, delivery faster than expected (the package arrived before the email notifying me that it was arriving!)

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Acheteur Vérifié

Published on 31/07/2017, 09:39 following a purchase from 25/07/2017

Pleasant navigation on the site. Affordable prices. Easy to place an order.

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Acheteur Vérifié

Published on 30/07/2017, 23:40 following a purchase from 26/07/2017

Product conforms to my expectations and delivered within the expected time.

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Acheteur Vérifié

Published on 30/07/2017, 20:24 following a purchase from 26/07/2017

serious

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Acheteur Vérifié

Published on 30/07/2017, 18:19 following a purchase from 26/07/2017

Perfect, fast, to recommend

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Acheteur Vérifié

Published on 30/07/2017, 17:50 following a purchase from 24/07/2017

Perfect, received on time, very proper packaging.

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Acheteur Vérifié

Published on 30/07/2017, 10:36 following a purchase from 25/07/2017

Sent on time and impeccable products, too bad TNT Express is uncooperative and immediately drops off at a collection point (how could there be no one at my place? With my 4 dogs, I would have heard them deliver, believe me).

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