Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 30/07/2017, 09:51 following a purchase from 25/07/2017

Speed of shipping and a website with plenty of useful information.

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Acheteur Vérifié

Published on 29/07/2017, 20:29 following a purchase from 15/07/2017

rather niche, personally I found brands that I rarely find elsewhere

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Acheteur Vérifié

Published on 29/07/2017, 15:02 following a purchase from 22/07/2017

Efficiency in product presentation, competitive prices and free delivery... it's professional!

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Acheteur Vérifié

Published on 29/07/2017, 13:41 following a purchase from 25/07/2017

Very good, order conforms, delivery top-notch!

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Acheteur Vérifié

Published on 29/07/2017, 11:38 following a purchase from 30/06/2017

Very good store and great team

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Acheteur Vérifié

Published on 29/07/2017, 06:45 following a purchase from 19/07/2017

Perfect, good site.

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Acheteur Vérifié

Published on 29/07/2017, 04:37 following a purchase from 24/07/2017

extremely fast.

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Acheteur Vérifié

Published on 28/07/2017, 23:53 following a purchase from 24/07/2017

Complete, fast and efficient site

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Acheteur Vérifié

Published on 28/07/2017, 16:08 following a purchase from 24/07/2017

Well-made site, easy to find what you're looking for

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Acheteur Vérifié

Published on 27/07/2017, 16:42 following a purchase from 23/07/2017

Good shop, fast shipping.

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Acheteur Vérifié

Published on 27/07/2017, 15:42 following a purchase from 09/07/2017

Super fast delivery and top-notch customer service!

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Acheteur Vérifié

Published on 27/07/2017, 15:28 following a purchase from 23/07/2017

Good.

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Acheteur Vérifié

Published on 27/07/2017, 12:31 following a purchase from 22/07/2017

Received on time as usual. Perfect packaging. Thank you again!

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Acheteur Vérifié

Published on 27/07/2017, 08:58 following a purchase from 23/07/2017

Happy to have found this reference

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Acheteur Vérifié

Published on 26/07/2017, 23:00 following a purchase from 22/07/2017

Fast and careful delivery

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Acheteur Vérifié

Published on 26/07/2017, 20:55 following a purchase from 22/07/2017

Fast and impeccable delivery

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Acheteur Vérifié

Published on 26/07/2017, 19:47 following a purchase from 22/07/2017

Very good. Item conforms to the description, fast delivery, well tracked.

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Acheteur Vérifié

Published on 26/07/2017, 19:10 following a purchase from 22/07/2017

Perfectly matches the order, very light and very comfortable.

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Acheteur Vérifié

Published on 26/07/2017, 13:13 following a purchase from 21/07/2017

Very fast shipping and great price.

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Acheteur Vérifié

Published on 26/07/2017, 01:12 following a purchase from 16/07/2017

Very well packaged and delivered the second day as seen.

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Acheteur Vérifié

Published on 25/07/2017, 17:32 following a purchase from 21/07/2017

Great

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Acheteur Vérifié

Published on 25/07/2017, 16:20 following a purchase from 12/07/2017

I had to drive 30 kilometers on mountain roads after work to pick up my package because the delivery person was too lazy to do their job. But it still cost me about 10 euros in shipping fees while most other sportswear sites of this kind are free and deliver to home!! So you can thank TNT and that thanks to their lazy delivery people you just lost at least 2 customers and I will not recommend your services.

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Response from HawaiiSurf Published on 28/07/2017

Hello,
We are sorry to read your review, the delivery of your package was reported to TNT on the day the notice was deposited but we have not received any feedback until now.
We will refund you the shipping cost of your order as it does not correspond at all to the quality for which you and we were charged.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 25/07/2017, 11:10 following a purchase from 21/07/2017

Surfing, rollers, etc. This is not at all my universe, but I retain an impression of seriousness and professionalism. I will think about recommending this store to a third party more in line with your offer.

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Acheteur Vérifié

Published on 25/07/2017, 09:21 following a purchase from 13/07/2017

Fast and efficient.

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Acheteur Vérifié

Published on 25/07/2017, 08:26 following a purchase from 20/07/2017

Impeccable

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Acheteur Vérifié

Published on 24/07/2017, 12:05 following a purchase from 20/07/2017

Perfect. Ultra Fast.

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Acheteur Vérifié

Published on 24/07/2017, 09:36 following a purchase from 19/07/2017

Delay on the order but item finally delivered and in excellent condition.

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Acheteur Vérifié

Published on 24/07/2017, 02:09 following a purchase from 19/07/2017

Top notch! The prices and the speed of shipping.

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Acheteur Vérifié

Published on 23/07/2017, 15:08 following a purchase from 19/07/2017

Great I found the perfect board for a fair price and got it quickly! I recommend it to surfers ;)

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Acheteur Vérifié

Published on 23/07/2017, 14:51 following a purchase from 17/07/2017

Very good experience, a size change was available but ultimately it turned out better.

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Acheteur Vérifié

Published on 21/07/2017, 17:49 following a purchase from 02/07/2017

I had a 10€ discount code that I registered during payment but it was not validated when I contacted customer service, I was told I would be called back, I'm still waiting and otherwise they would deduct it from the next purchase. So upon arrival, it's always the customer who suffers. Personally, I will not recommend your site.

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Acheteur Vérifié

Published on 21/07/2017, 13:19 following a purchase from 15/07/2017

No one to answer my questions. Romain very very light.

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Acheteur Vérifié

Published on 20/07/2017, 00:21 following a purchase from 14/07/2017

Complete site, in line with the store.

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Acheteur Vérifié

Published on 19/07/2017, 23:23 following a purchase from 15/07/2017

Fast deadlines completely respected, very satisfied!!!

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Acheteur Vérifié

Published on 19/07/2017, 14:49 following a purchase from 04/07/2017

EXCELLENT!!!

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Acheteur Vérifié

Published on 19/07/2017, 14:25 following a purchase from 15/07/2017

Recommended site, there are great promotions!

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Acheteur Vérifié

Published on 18/07/2017, 21:53 following a purchase from 14/07/2017

Fast and efficient, super attractive prices.

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Acheteur Vérifié

Published on 18/07/2017, 21:13 following a purchase from 14/07/2017

Perfect!

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Acheteur Vérifié

Published on 18/07/2017, 18:23 following a purchase from 14/07/2017

Top notch

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Acheteur Vérifié

Published on 18/07/2017, 17:51 following a purchase from 14/07/2017

I'm waiting

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