Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

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Acheteur Vérifié

Published on 24/02/2017 à 16h09 following a purchase from 11/02/2017

Delivery received with a week's delay

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Acheteur Vérifié

Published on 24/02/2017 à 15h15 following a purchase from 20/02/2017

Incompetent

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Response from HawaiiSurf Published on 25/02/2017

Hello sir,
We would like to apologize for this unfortunate error. All our products are hand-labeled, so it is possible that there are errors like the one you experienced. As far as possible, we exchange the product for another one that interests the customer; otherwise, we proceed with the cancellation of the order.
We refund the return shipping costs if the customer has to return the product, up to €10, just attach the invoice.
We have received the return of your order and you will receive the refund by the middle of next week.
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 24/02/2017 à 08h42 following a purchase from 04/02/2017

very good

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Acheteur Vérifié

Published on 23/02/2017 à 22h21 following a purchase from 16/02/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 23/02/2017 à 13h54 following a purchase from 18/02/2017

fast and efficient

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Acheteur Vérifié

Published on 23/02/2017 à 12h09 following a purchase from 18/02/2017

Great site, I bought snowboard bindings on sale, and I also had a little promo code so great!
The package arrived a day before the estimated date so nothing to say!

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Acheteur Vérifié

Published on 23/02/2017 à 09h09 following a purchase from 18/02/2017

Wide choice, clear site.
I feel, however, that items out of stock are removed from the search: to find this gemini bag I had to scroll through the promotions, the search 'dakine gemini' returned no results.

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Acheteur Vérifié

Published on 22/02/2017 à 22h11 following a purchase from 14/02/2017

Available and responsive
Competent

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Acheteur Vérifié

Published on 22/02/2017 à 18h59 following a purchase from 18/02/2017

Best online sales site! Fast! Advice! Follow-up! The best

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Acheteur Vérifié

Published on 22/02/2017 à 17h47 following a purchase from 02/02/2017

Very serious and secure site
Order received on time

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Acheteur Vérifié

Published on 22/02/2017 à 09h25 following a purchase from 17/02/2017

Great site, super fast.

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Acheteur Vérifié

Published on 22/02/2017 à 01h29 following a purchase from 16/02/2017

A reliable and advantageous site.

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Acheteur Vérifié

Published on 21/02/2017 à 22h37 following a purchase from 13/02/2017

Coooooool

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Acheteur Vérifié

Published on 21/02/2017 à 19h57 following a purchase from 17/02/2017

Ordered on a Friday at 2 PM received on Saturday at 11 AM nothing to say super fast

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Acheteur Vérifié

Published on 21/02/2017 à 19h19 following a purchase from 17/02/2017

Nothing to say, everything went perfectly.

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Acheteur Vérifié

Published on 21/02/2017 à 15h49 following a purchase from 01/02/2017

Products conform to the description.

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Acheteur Vérifié

Published on 21/02/2017 à 14h58 following a purchase from 17/02/2017

Serious site, low prices and order picked up in store, fast seller, cool. In short, would do it again without hesitation.

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Acheteur Vérifié

Published on 21/02/2017 à 09h32 following a purchase from 17/02/2017

very good, order conform, ultra fast shipping I recommend thanks

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Acheteur Vérifié

Published on 20/02/2017 à 19h43 following a purchase from 14/02/2017

Fast delivery

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Acheteur Vérifié

Published on 20/02/2017 à 17h42 following a purchase from 16/02/2017

perfect as usual

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Acheteur Vérifié

Published on 20/02/2017 à 14h17 following a purchase from 15/02/2017

Very fast

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Acheteur Vérifié

Published on 20/02/2017 à 11h35 following a purchase from 14/02/2017

Perfect, as usual

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Acheteur Vérifié

Published on 20/02/2017 à 10h29 following a purchase from 11/02/2017

Product conforms and fast delivery

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Acheteur Vérifié

Published on 20/02/2017 à 08h48 following a purchase from 07/02/2017

Very good

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Acheteur Vérifié

Published on 20/02/2017 à 00h32 following a purchase from 14/02/2017

Package received 2 days after the order and very well packaged satisfied

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Acheteur Vérifié

Published on 19/02/2017 à 23h16 following a purchase from 15/02/2017

Super price, fast shipping, very very satisfied!

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Acheteur Vérifié

Published on 19/02/2017 à 20h49 following a purchase from 14/02/2017

Fast and efficient!

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Acheteur Vérifié

Published on 19/02/2017 à 20h44 following a purchase from 15/02/2017

Perfect discreet packaging, impeccable product, extremely fast delivery without extra charge. To be continued. Thank you hawaiisurf

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Acheteur Vérifié

Published on 19/02/2017 à 19h52 following a purchase from 15/02/2017

Very good customer service, product received quickly, very satisfied!

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Acheteur Vérifié

Published on 19/02/2017 à 16h37 following a purchase from 14/02/2017

The information is clear and precise. It's easy to use.

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Acheteur Vérifié

Published on 19/02/2017 à 16h03 following a purchase from 15/02/2017

Good serious site. Too bad free delivery doesn't happen at home.

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Acheteur Vérifié

Published on 19/02/2017 à 15h13 following a purchase from 15/02/2017

The order arrived very quickly, it's really great! I would like more details and visibility on the different products, especially the difference between certain skates which should be more explicitly stated.

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Acheteur Vérifié

Published on 19/02/2017 à 13h01 following a purchase from 15/02/2017

Impeccable

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Acheteur Vérifié

Published on 19/02/2017 à 09h56 following a purchase from 14/02/2017

Package received within the indicated time, i.e. 2 to 3 days.

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Acheteur Vérifié

Published on 18/02/2017 à 22h07 following a purchase from 14/02/2017

Cool

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Acheteur Vérifié

Published on 18/02/2017 à 17h54 following a purchase from 14/02/2017

Very good

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Acheteur Vérifié

Published on 18/02/2017 à 15h00 following a purchase from 14/02/2017

Fast and efficient

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Acheteur Vérifié

Published on 17/02/2017 à 23h41 following a purchase from 13/02/2017

a lot of choices for freeriders

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Acheteur Vérifié

Published on 17/02/2017 à 22h13 following a purchase from 13/02/2017

Serious site. Fast delivery

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Acheteur Vérifié

Published on 17/02/2017 à 19h23 following a purchase from 13/02/2017

Very good site, maybe lacking a bit more choice on the skate side but it's sufficient overall.

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