Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

All reviews

A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2017
Unfortunately, my order was forgotten and I had to go pick it up at the store in an emergency... bad luck! It's really a shame...
However, the staff immediately recognized their mistake, apologized, and tried to make amends, that's what I will remember. To err is human :-)
Translated reviews
Response from HawaiiSurf
Hello,
We apologize for your order, glad you were nonetheless satisfied with the welcome in the store,
Thank you for your feedback.
Best regards
Romain
HAWAIISURF
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2017
Super delivery, shoes in excellent condition, perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Fast shipping, quick tracking, plus a free sticker, well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Very fast delivery! And product well compliant
Very reliable site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2017
A bit slow to respond to online questions but, once passed, great choice, very fast shipping! I will return!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
I love this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2017
Fast and reliable 5/5
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
Fast shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
fast and serious.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
My order was delivered in record time (in 48 hours) for a very reasonable price. Now I just have to try the skis. I am completely satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
Serious site. Compliant product, fast and efficient delivery. I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
Effective
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
very super
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
No issues during and after the order. Serious and efficient contacts. Very fast delivery and item in perfect condition. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Serious site, package received 48 hours after the order!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
Fast delivery. Compliant product. Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Perfect for the deadlines, and the price is very attractive!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
The site offers a lot of material and brands, fast shipping! Order received a day early, perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
A site with a lot of choices, fast delivery. Top!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Fast, friendly, efficient, the best!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Great. Interesting prices and quick shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2016
Fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
very fast delivery, no issues with my orders!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
fast delivery and careful packaging, very good service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
Easy to place orders, staff reachable by phone for further questions, fast delivery. Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
Fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
Once again a fast and efficient service, thank you hawaiisurf!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
Order prepared and shipped as usual in the shortest time!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
Ultra fast delivery.... perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Received the package in perfect condition within 48 hours. Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
As usual at HawaiiSurf, everything is there! It's THE most complete shop for sliding sports... Thank you!
Translated reviews
Response from HawaiiSurf
Hello sir, The store team thanks you for your comment and is happy to have satisfied you. Best regards, Kevin HAWAIISURF
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
Product as described and delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
The delivery matches the delivery. Well packaged. Perfect.
Translated reviews
We use cookies for audience measurement and improving user experience.