HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
Small problem with delivery time at the start... A phone call to the shop, reception and consideration were perfect, and the package arrived the next day Saturday morning at 8:30 am by TNT. So great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
The quality of the product on the day of delivery everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Almost reactive site, fast and efficient shipping of the package! Correct packaging. Thank you hawaiisurf!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Impeccable, ultra-fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2016
Shipping then delivery problem; deadline not respected at all and without compensation...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
An order on Wednesday evening, and reception at the relay point on Friday. I was afraid I wouldn't receive my package before Christmas.....Bravo and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
Very fast delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
Tip top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
Fast, compliant, nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
very good store (online and on-site), I go back regularly, and I recommend their services, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Perfect and fast Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
Site I didn't know but very good product. Prices were better than others. The delivery was fast and within the deadlines (less than a week).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
interesting and well stocked. Fast order and multiple delivery points.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
super fast delivery and quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
NECESSARY IF YOU WANT TO FIND FREE STYLE ROLLERS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
What I ordered arrived in less than 3 days, it's very fast. You sent me an email when the package arrived while not all sites do that! I find this site very good and very organized, and I would undoubtedly order items from your site again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Super PRO!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2016
Playful, ergonomic and an impressive choice at more than attractive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Very effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Faithful to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Impeccable !!!! Perfect transaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
Cool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
I recommend this site, serious, friendly on the phone and available. Up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Fast, easy order, and shipped very quickly. Top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Excellent fast and compliant transaction, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Perfect, product compliant and delivered in 48h...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Fast shipping and order in perfect condition. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Order received compliant and within the deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
Very good site, serious and article compliant with what was ordered.. This is my 2nd order, and I am delighted.... Don't hesitate......
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
No explanation on the difference between L regular and L long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
Fast. Compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
In addition to the model available for my little girl, quick and easy order and delivered quickly even during the Christmas period. The fluidity we would always like to have for online shopping. Thank you and congratulations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
Very well packaged product, very fast shipping (3 days) very competitive price! Nothing to complain about.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/11/2016
After ordering a ski mask, upon receipt I was very disappointed! Indeed, the package was not opened at all, however it did not correspond to the description, the packaging of the mask was in very poor condition (it had already been opened and was resealed with an old piece of tape). As for the product, it was in the same condition as the mask: damaged glass all scratched. I really do not recommend this site especially since I am still waiting after 2 weeks for a response from customer service regarding the complaint I made.
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Response from HawaiiSurf
Hello, Please excuse us for the delay in your complaint, I am following up with my colleagues and including you in the discussion loop. Best regards Romain HAWAIISURF
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
Quite a varied choice, missing standard size for certain roller models. Otherwise, I found my happiness. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
excellent
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