Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 18/08/2016, 13:35 following a purchase from 13/08/2016

Shipping on time. Careful packaging.

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Acheteur Vérifié

Published on 17/08/2016, 20:55 following a purchase from 13/08/2016

Fast and efficient, I recommend.

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Acheteur Vérifié

Published on 17/08/2016, 18:01 following a purchase from 13/08/2016

Small downside regarding the carrier TNT, home delivery option chosen, the carrier decided to deliver the package to the pickup point despite my presence at home without contacting me.......

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Acheteur Vérifié

Published on 17/08/2016, 11:00 following a purchase from 12/08/2016

Second pair in 20 years gap at Hawaii. Ultra fast delivery. Quad on top!! Fun, comfortable and very smooth. Thank you Hawaii.

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Acheteur Vérifié

Published on 17/08/2016, 00:09 following a purchase from 11/08/2016

Products equivalent to the announcement and received on time! Good job.

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Acheteur Vérifié

Published on 16/08/2016, 14:15 following a purchase from 12/08/2016

Top!

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Acheteur Vérifié

Published on 15/08/2016, 16:12 following a purchase from 11/08/2016

Delivered in 24h! Well done!

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Acheteur Vérifié

Published on 15/08/2016, 15:16 following a purchase from 11/08/2016

Order not shipped the same day as announced. I ordered at 11, still not shipped to this day...

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Response from HawaiiSurf Published on 25/02/2017

Hello miss,
We apologize for the delay in preparing your order, one of the products in the order had to be replaced because there was a small mark on the plastic shell.
Your order was shipped on August 13, 2016, which was a Saturday, as the carriers do not work on weekends your order was taken care of on Monday, August 15, 2016.
We thank you for your patience.
Sincerely
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 15/08/2016, 09:31 following a purchase from 10/08/2016

cracked deck and cut grip

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Acheteur Vérifié

Published on 14/08/2016, 20:35 following a purchase from 25/07/2016

Shipping and delivery without any problems. Product well packaged.

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Acheteur Vérifié

Published on 14/08/2016, 19:33 following a purchase from 09/08/2016

On-time delivery and great product

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Acheteur Vérifié

Published on 14/08/2016, 19:19 following a purchase from 10/08/2016

Order placed on a Thursday at 3 PM, arrived the next day at 10 AM! in impeccable packaging. Super happy.

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Acheteur Vérifié

Published on 14/08/2016, 18:48 following a purchase from 10/08/2016

very good service full of Stickers with the purchase of a single item

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Acheteur Vérifié

Published on 14/08/2016, 18:12 following a purchase from 10/08/2016

Serious and fast site for our order. Thank you.

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Acheteur Vérifié

Published on 14/08/2016, 10:13 following a purchase from 08/08/2016

Order received in the shortest time, perfect board, thank you!

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Acheteur Vérifié

Published on 13/08/2016, 23:24 following a purchase from 09/08/2016

yes happy

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Acheteur Vérifié

Published on 13/08/2016, 21:23 following a purchase from 07/08/2016

Product as described, good but not excellent deadlines

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Acheteur Vérifié

Published on 13/08/2016, 11:34 following a purchase from 08/08/2016

Hawai Surf super efficient as always!

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Acheteur Vérifié

Published on 13/08/2016, 11:21 following a purchase from 02/08/2016

Very good site.

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Acheteur Vérifié

Published on 12/08/2016, 23:58 following a purchase from 08/08/2016

Impeccable.

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Acheteur Vérifié

Published on 12/08/2016, 21:44 following a purchase from 08/08/2016

I will speak of HawaiSurf seriously, order received in 48h in the middle of August ,) it's cool! The package arrived torn, but the product intact so no problems.
I will recommend the site!!

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Acheteur Vérifié

Published on 12/08/2016, 18:49 following a purchase from 08/08/2016

top notch on all points really amazed and very satisfied!

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Acheteur Vérifié

Published on 12/08/2016, 16:54 following a purchase from 08/08/2016

Product as described and very fast delivery!!! Top notch

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Acheteur Vérifié

Published on 12/08/2016, 08:42 following a purchase from 03/08/2016

an excellent and efficient service

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Acheteur Vérifié

Published on 12/08/2016, 07:53 following a purchase from 08/08/2016

Ordered on Monday received on Wednesday. Fast and efficient

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Acheteur Vérifié

Published on 11/08/2016, 20:56 following a purchase from 07/08/2016

Very good deadlines respected, impeccable tracking, package received in perfect condition

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Acheteur Vérifié

Published on 11/08/2016, 18:59 following a purchase from 07/08/2016

Hello, I ordered my powerslide brake on Sunday, received on Thursday.
Thank you Hawaiisurf.

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Acheteur Vérifié

Published on 11/08/2016, 17:33 following a purchase from 29/07/2016

Fast shipping, perfect communication with customer service.

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Acheteur Vérifié

Published on 11/08/2016, 13:03 following a purchase from 03/08/2016

A lot of delays, no excuses or information received

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Acheteur Vérifié

Published on 11/08/2016, 11:59 following a purchase from 07/08/2016

deadlines respected

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Acheteur Vérifié

Published on 10/08/2016, 20:35 following a purchase from 06/08/2016

ras everything is ok

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Acheteur Vérifié

Published on 10/08/2016, 19:59 following a purchase from 06/08/2016

always very good, the new skate pack system is much clearer than before...

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Acheteur Vérifié

Published on 10/08/2016, 10:08 following a purchase from 06/08/2016

I discovered this site while looking for a discounted boardshort.
And I found a superb Vessla.
The only small downside if I have to nitpick is that the color seems duller on the site than in reality, the short is flashy, but it's super nice too.
Great site and a lot of choices!

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Acheteur Vérifié

Published on 10/08/2016, 09:16 following a purchase from 05/08/2016

Very interesting and easy to use

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Acheteur Vérifié

Published on 10/08/2016, 06:49 following a purchase from 04/08/2016

super serious site, very fast shipping and great promotions

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Acheteur Vérifié

Published on 10/08/2016, 02:02 following a purchase from 05/08/2016

Top

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Acheteur Vérifié

Published on 09/08/2016, 21:58 following a purchase from 05/08/2016

Super fast delivery & product top. My daughter is delighted. Thank you

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Acheteur Vérifié

Published on 09/08/2016, 19:47 following a purchase from 14/07/2016

Thank you for contacting us to report a skateboard truck size error during the order
A small issue with the delay and order tracking but nothing serious

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Acheteur Vérifié

Published on 09/08/2016, 18:41 following a purchase from 05/08/2016

It's rolling!

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Acheteur Vérifié

Published on 09/08/2016, 14:20 following a purchase from 04/08/2016

For hawaiisurf no problems, quite the opposite, rather satisfied with good advice from sellers who are also passionate about sliding, shipping in 24 hours.
The complaint I would make is that they have a lot of products but they lack many sizes. From the new collection, this lack will be filled

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