Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

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Acheteur Vérifié

Published on 10/08/2016 à 02h02 following a purchase from 05/08/2016

Top

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Acheteur Vérifié

Published on 09/08/2016 à 21h58 following a purchase from 05/08/2016

Super fast delivery & product top. My daughter is delighted. Thank you

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Acheteur Vérifié

Published on 09/08/2016 à 19h47 following a purchase from 14/07/2016

Thank you for contacting us to report a skateboard truck size error during the order
A small issue with the delay and order tracking but nothing serious

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Acheteur Vérifié

Published on 09/08/2016 à 18h41 following a purchase from 05/08/2016

It's rolling!

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Acheteur Vérifié

Published on 09/08/2016 à 14h20 following a purchase from 04/08/2016

For hawaiisurf no problems, quite the opposite, rather satisfied with good advice from sellers who are also passionate about sliding, shipping in 24 hours.
The complaint I would make is that they have a lot of products but they lack many sizes. From the new collection, this lack will be filled

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Acheteur Vérifié

Published on 08/08/2016 à 22h54 following a purchase from 04/08/2016

Fast delivery, very well packaged shipment. Top.

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Acheteur Vérifié

Published on 08/08/2016 à 21h52 following a purchase from 02/08/2016

everything is perfect!

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Acheteur Vérifié

Published on 08/08/2016 à 21h38 following a purchase from 04/08/2016

Precise order and shipped on time

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Acheteur Vérifié

Published on 08/08/2016 à 19h56 following a purchase from 01/08/2016

Very good

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Acheteur Vérifié

Published on 08/08/2016 à 12h30 following a purchase from 04/08/2016

Very good service!!

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Acheteur Vérifié

Published on 08/08/2016 à 11h06 following a purchase from 01/08/2016

Excellent site, good products, fast delivery.

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Acheteur Vérifié

Published on 08/08/2016 à 09h36 following a purchase from 03/08/2016

Fast, free delivery to pickup points. It's a big plus.

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Acheteur Vérifié

Published on 08/08/2016 à 08h49 following a purchase from 03/08/2016

Delivery times are not respected, we are promised delivery in 24 hours to a pickup point but in reality it will be more than 6 days that I have been waiting and I still haven't received anything... And this is not the first time this has happened.

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Acheteur Vérifié

Published on 07/08/2016 à 15h00 following a purchase from 03/08/2016

Super well packaged, delivery in 24 hours! Nothing to say

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Acheteur Vérifié

Published on 07/08/2016 à 13h55 following a purchase from 03/08/2016

I describe it as the reference in the field.

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Acheteur Vérifié

Published on 07/08/2016 à 08h53 following a purchase from 02/08/2016

2nd order on HawaiiSurf
Really nice customer service and attentive to its customers.
I called because there seemed to be a delay in delivery... indeed with the sales many orders... I was offered a TNT delivery to my home for reception the next day.
article received
A customer service that listens and is responsive to e-orders, it's really great, and it makes you want to order with your eyes closed.
The little extra, free delivery to pickup points below 59€ would be cool.... maybe that will come.

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Acheteur Vérifié

Published on 06/08/2016 à 21h02 following a purchase from 02/08/2016

Super!

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Acheteur Vérifié

Published on 06/08/2016 à 20h56 following a purchase from 02/08/2016

Everything went well thank you

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Acheteur Vérifié

Published on 06/08/2016 à 19h00 following a purchase from 02/08/2016

Reactive and impeccable

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Acheteur Vérifié

Published on 06/08/2016 à 17h53 following a purchase from 10/07/2016

Good site

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Acheteur Vérifié

Published on 06/08/2016 à 14h18 following a purchase from 02/08/2016

In accordance with my order. Delivery on time.

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Acheteur Vérifié

Published on 06/08/2016 à 10h46 following a purchase from 01/08/2016

Fast and professional

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Acheteur Vérifié

Published on 06/08/2016 à 10h07 following a purchase from 31/07/2016

Reliable and serious site and store. Loops ordered for the competition on Sunday.
Received on time!!! Thank you

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Acheteur Vérifié

Published on 06/08/2016 à 09h34 following a purchase from 01/08/2016

I quickly found what I was looking for, quick order, delivery as agreed, very well packaged

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Acheteur Vérifié

Published on 05/08/2016 à 15h55 following a purchase from 01/08/2016

Super fast, well done

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Acheteur Vérifié

Published on 04/08/2016 à 23h20 following a purchase from 14/07/2016

MINOT (JACADI), one piece 18M and 24M?
Here is the address :
25, rue Louis Le Grand
75002 Paris
FRANCE
Tel. +33 1 53 43 97 36

And an extra piece for us in 12M for FEDOR and 3Y for FLAMMEBIS.

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Acheteur Vérifié

Published on 04/08/2016 à 14h23 following a purchase from 25/07/2016

Nothing to report

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Acheteur Vérifié

Published on 03/08/2016 à 17h15 following a purchase from 29/07/2016

Fast delivery, careful packaging.
Too bad one truck arrived slightly damaged.

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Acheteur Vérifié

Published on 03/08/2016 à 16h59 following a purchase from 30/07/2016

DIVERSITY OF PRODUCTS AND ATTRACTIVE PRICES

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Acheteur Vérifié

Published on 03/08/2016 à 09h34 following a purchase from 26/07/2016

very fast shipping to relay point, conforms to the photos

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Acheteur Vérifié

Published on 02/08/2016 à 19h53 following a purchase from 29/07/2016

very good site easy to use

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Acheteur Vérifié

Published on 02/08/2016 à 17h46 following a purchase from 29/07/2016

In accordance with the order, deadline respected I recommend

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Acheteur Vérifié

Published on 02/08/2016 à 13h23 following a purchase from 27/07/2016

Very good

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Acheteur Vérifié

Published on 02/08/2016 à 11h16 following a purchase from 26/07/2016

Quick order and immediate availability in store

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Acheteur Vérifié

Published on 02/08/2016 à 11h10 following a purchase from 28/07/2016

Very good, fast and efficient

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Acheteur Vérifié

Published on 02/08/2016 à 11h02 following a purchase from 20/07/2016

serious and efficient site, clear presentation of items

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Acheteur Vérifié

Published on 01/08/2016 à 23h33 following a purchase from 28/07/2016

As usual very good product and fast delivery.

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Acheteur Vérifié

Published on 01/08/2016 à 18h40 following a purchase from 27/07/2016

Fast delivery, model conforms

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Acheteur Vérifié

Published on 01/08/2016 à 16h43 following a purchase from 21/07/2016

Very good

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Acheteur Vérifié

Published on 01/08/2016 à 13h17 following a purchase from 26/07/2016

I am extremely satisfied with my order at hawaiisurf.com. It was handled with exemplary professionalism and speed. Impeccable packaging, top products. No wonder this store has been around for so long, there is no coincidence.

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