/10
★★★★★
based on 9612 reviews published
★★★★★
based on 9612 reviews published
Latest customer reviews
5
/5
★★★★★
I have been ordering for several years now, and I am never disappointed. This time I got two mini carambars as a gift...thank you
Acheteur Vérifié
purchased on 17/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and for sharing your experience. We are happy to share our passion for food with you! See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
I am very satisfied with the products and the service.
Acheteur Vérifié
purchased on 06/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order.
We will do our best to ensure that your satisfaction remains intact! I wish you a pleasant week, Sincerely Johann - Customer Service
We will do our best to ensure that your satisfaction remains intact! I wish you a pleasant week, Sincerely Johann - Customer Service
4
/5
★★★★☆
Hello. It is not always easy to navigate on the site, especially if you do not know the material or the brand
Acheteur Vérifié
purchased on 14/01/2020
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Answer from Homeose.fr
Thank you for your order and for taking a few minutes to complete our questionnaire. At this time, you can search by department (briefs, boxers, etc.), size, color, or price. In order to help you the best, do not hesitate to contact us by phone (free number from a landline or mobile), email or chat so that we can advise you in your choice.
We are also open to any suggestions for improvements that will allow you to navigate and search more fluidly, do not hesitate! I wish you a very good day, Sincerely Johann - Customer Service
We are also open to any suggestions for improvements that will allow you to navigate and search more fluidly, do not hesitate! I wish you a very good day, Sincerely Johann - Customer Service
4
/5
★★★★☆
Very large choice and regularly interesting offers. However, prices are sometimes very high.
Acheteur Vérifié
purchased on 11/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order.
We try to offer a wide range of products for all tastes and budgets and regularly update our collections. Don't miss any offer or novelty thanks to our newsletter! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
We try to offer a wide range of products for all tastes and budgets and regularly update our collections. Don't miss any offer or novelty thanks to our newsletter! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
French made socks
Acheteur Vérifié
purchased on 15/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order! And yes, several of our brands have collections entirely made in France! 🙂 Thanks to you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
I am always happy to buy from Homeose, quality of products, service and speed of shipping yet free.
Acheteur Vérifié
purchased on 15/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. We try to do always more for your pleasure, I am happy to see that it is successful. Hope to see you soon on Homeose.fr Sincerely Johann - Customer Service
5
/5
★★★★★
Great team nice thanks
Acheteur Vérifié
purchased on 15/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. A team that works in a good mood has certainly more charm than a team that is sulking 😉 Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
Excellent and perfect as always.
Acheteur Vérifié
purchased on 14/01/2020
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Answer from Homeose.fr
Hello, And yes, we do not change a winning team! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
Very fast delivery excellent product
Acheteur Vérifié
purchased on 13/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order! Each parcel given to the carrier is then followed by our team which, if necessary, can be reactive and act if necessary with Colissimo or Chronopost. Remaining at your disposal and wishing you a good week, Sincerely, Johann - Customer Service
5
/5
★★★★★
Very good, following an error on the size of my part at the time of the order, the team of Homéose was very reactive and the delivery was made in a very short time. Product in conformity with my expectations. I recommend this site.
Acheteur Vérifié
purchased on 07/01/2020
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Answer from Homeose.fr
Hello, Thank you for spending a few minutes to share your experience.
Each order is indeed carefully prepared by our team which, in case of need, is at your disposal, by email, phone (free number from a landline or mobile) or even chat!
Different support where we welcome you with pleasure and which allow us to be reactive if needed. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
Each order is indeed carefully prepared by our team which, in case of need, is at your disposal, by email, phone (free number from a landline or mobile) or even chat!
Different support where we welcome you with pleasure and which allow us to be reactive if needed. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
A serious site from start to finish. A reference!
Acheteur Vérifié
purchased on 13/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and your confidence for a few years now!
Coming from a customer who has seen us evolve over time, this comment touches us particularly. We look forward to seeing you again very soon on Homeose.fr Sincerely Johann - Customer Service
Coming from a customer who has seen us evolve over time, this comment touches us particularly. We look forward to seeing you again very soon on Homeose.fr Sincerely Johann - Customer Service
1
/5
★☆☆☆☆
Company that does not keep its commitments.
Acheteur Vérifié
purchased on 18/12/2019
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Answer from Homeose.fr
Thank you for taking a few minutes to complete our satisfaction survey and for sharing your comments with us. In this case, you placed your third order on our site on December 18, 2019. Your order was prepared and given to the carrier the same day in the early afternoon. Having benefited from a delivery in Chronopost at a reduced rate (2.40 € TTC) your order was delivered the next morning (19/12/2019). Following the receipt of your order, you shared on December 20, 2019 your opinion on the product and we found that it did not meet your wishes.
Having taken note of your comment and wishing to satisfy all our customers as best as possible, we have therefore offered you the free return of your item. On December 26th, we received your return and were forced to note that the product could not be remarketed.
Indeed this one was not labeled anymore, its packaging was torn and to top it off the product was stained on the inside front part. In this case and although we have made the effort to offer you a return at our expense, and for reasons of hygiene and common sense we can not accept the return of this stained item which, I remind you, remains at your disposal and can be attached to a future shipment. We take special care with each package that we send to the carrier and we hope you take the same care in returns. It is a question of respect and good manners.
In this case, and taking stock of your experience with our team, I do not see any commitment not kept, quite the contrary.
We are committed to offering our customers the best and even more if the opportunity arises. In your case we have done everything possible to satisfy you. However, your satisfaction cannot go against the quality and our commitments that we strive to offer daily, we must know how to set limits. I hope that these few lines will have allowed you to understand what I have already tried to submit to you on the phone. The desire to satisfy our customers as much as possible cannot be the open door to everything. Especially when your actions have an impact on the future quality of our service.
Having taken note of your comment and wishing to satisfy all our customers as best as possible, we have therefore offered you the free return of your item. On December 26th, we received your return and were forced to note that the product could not be remarketed.
Indeed this one was not labeled anymore, its packaging was torn and to top it off the product was stained on the inside front part. In this case and although we have made the effort to offer you a return at our expense, and for reasons of hygiene and common sense we can not accept the return of this stained item which, I remind you, remains at your disposal and can be attached to a future shipment. We take special care with each package that we send to the carrier and we hope you take the same care in returns. It is a question of respect and good manners.
In this case, and taking stock of your experience with our team, I do not see any commitment not kept, quite the contrary.
We are committed to offering our customers the best and even more if the opportunity arises. In your case we have done everything possible to satisfy you. However, your satisfaction cannot go against the quality and our commitments that we strive to offer daily, we must know how to set limits. I hope that these few lines will have allowed you to understand what I have already tried to submit to you on the phone. The desire to satisfy our customers as much as possible cannot be the open door to everything. Especially when your actions have an impact on the future quality of our service.
5
/5
★★★★★
Speed
Acheteur Vérifié
purchased on 12/01/2020
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Answer from Homeose.fr
Hello, Thank you for your new order and your loyalty. We make it a point of honor to give the carrier all orders made before 15:30 the same day, offering a delivery time as short as possible. Thank you for this review, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
User-friendly site, very easy to navigate, and delivery time is just right
Acheteur Vérifié
purchased on 13/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and for taking a moment to answer our questionnaire. Our store is constantly evolving and our team is working daily to ensure a unique browsing experience. We are happy to see that our daily efforts are bearing fruit. I wish you a very nice day, Sincerely Johann - Customer Service
5
/5
★★★★★
Very good work
Acheteur Vérifié
purchased on 09/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. We do indeed do our best to satisfy you. I wish you a very good week, See you soon on our store ! Sincerely Johann - Customer Service
5
/5
★★★★★
What more can I say than my previous opinions! Everything is good....
Acheteur Vérifié
purchased on 11/01/2020
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Answer from Homeose.fr
Hello, Thank you for your trust in our team and your loyalty for a few years now. It is always pleasant to read your comments. Looking forward to seeing you soon on Homeose.fr Sincerely Johann - Customer Service
5
/5
★★★★★
Always fast and efficient...
Acheteur Vérifié
purchased on 13/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. We do our best for your satisfaction, we are delighted that it was successful. I wish you a good day, Sincerely, Johann - Customer Service
5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 11/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and your evaluation. I am pleased to see that your first experience with our team has fully satisfied you! I wish you a good weekend, Sincerely Johann - Customer Service
4
/5
★★★★☆
Perfect!
Acheteur Vérifié
purchased on 10/01/2020
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Answer from Homeose.fr
Hello, I am happy to see that this first order finalized together by phone has satisfied you.
I wish you a very good weekend, Sincerely Johann - Customer Service
I wish you a very good weekend, Sincerely Johann - Customer Service
5
/5
★★★★★
Order delivered on time
Acheteur Vérifié
purchased on 02/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order.
Indeed, we do our best to ensure that all orders placed before 3:30 p.m. are shipped the same day. I wish you a very good weekend, Sincerely Johann - Customer Service
Indeed, we do our best to ensure that all orders placed before 3:30 p.m. are shipped the same day. I wish you a very good weekend, Sincerely Johann - Customer Service
5
/5
★★★★★
Perfect.
Acheteur Vérifié
purchased on 10/01/2020
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Answer from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant week, Sincerely Johann - Customer Service
5
/5
★★★★★
Very good and fast
Acheteur Vérifié
purchased on 07/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and your comments.
We are happy to see that our daily efforts are bearing fruit. Sincerely, Johann - Customer Service
We are happy to see that our daily efforts are bearing fruit. Sincerely, Johann - Customer Service
5
/5
★★★★★
Top-notch customer service
Acheteur Vérifié
purchased on 09/01/2020
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Answer from Homeose.fr
Hello, Thank you for your opinion which makes us very happy. I hope that the articles selected to offer have charmed the recipient of this present. I look forward to accompanying you again, Sincerely Johann - Customer Service
5
/5
★★★★★
Super fast, clean package with a little note for the wishes. Top
Acheteur Vérifié
purchased on 09/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on our questionnaire. Each order is subject to special attention, I am pleased that you have been sensitive to these different actions. I wish you a beautiful day, Sincerely Johann - Customer Service
5
/5
★★★★★
Good products. Good quality. Large selection.
Acheteur Vérifié
purchased on 10/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order! Our collections evolve daily, to not miss any news, do not hesitate to subscribe to our newsletter! A quick way to discover the new collections and current promotions. See you soon on our store, Sincerely Johann
4
/5
★★★★☆
Good site
Acheteur Vérifié
purchased on 09/01/2020
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Answer from Homeose.fr
Thank you for your order and for taking a few minutes to tell us about your experience. Each customer opinion allows us to enrich our service and our way of doing things. In order to evolve further and always aim for the 5/5 for your next order, could you please tell us the point(s) you would like to see evolve in the future? I wish you a very good start of the week, Sincerely, Johann - Customer Service
5
/5
★★★★★
Used to this site and never disappointed until now
Acheteur Vérifié
purchased on 07/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and for your opinion which makes us very happy! We do our best every day to ensure your satisfaction. See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
Practical and efficient
Acheteur Vérifié
purchased on 08/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to share your experience. I wish you a very good start of the week, Sincerely Johann - Customer Service
5
/5
★★★★★
Quick wrapped in tissue paper and two candies ... It's always fun.
Acheteur Vérifié
purchased on 05/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. It is true that a little extra attention in a package already awaited adds a certain charm. Thank you for your loyalty. I wish you a good day, Sincerely, Johann - Customer Service
5
/5
★★★★★
Clear and consistent with the products presented
Acheteur Vérifié
purchased on 08/01/2020
Translated review
Answer from Homeose.fr
Hello, Thank you for your order.
We pay a particular attention to the creation of the product sheets in order to retranscribe the maximum and with coherence the reality, as well in the photos as in the description or the table of the sizes. I wish you a pleasant week, Cordially Johann - Customer service
We pay a particular attention to the creation of the product sheets in order to retranscribe the maximum and with coherence the reality, as well in the photos as in the description or the table of the sizes. I wish you a pleasant week, Cordially Johann - Customer service
5
/5
★★★★★
Site with a large choice of quality items
Acheteur Vérifié
purchased on 09/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. Each of the brands present on our store is tested beforehand by our team. This is the opportunity for us to make sure of an excellent quality and then to be able to advise our customers at best! I wish you a good start of the week, Sincerely Johann - Customer Service
5
/5
★★★★★
Very good product fast delivery
Acheteur Vérifié
purchased on 07/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. Indeed, each parcel is given as soon as possible to the carrier, if possible the same day and a daily follow-up is made by our team so that the delivery is made on time and without hindrance. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
A real pleasure to buy from Homeose. Very friendly and available people. Quality products at reasonable prices. Perfect.
Acheteur Vérifié
purchased on 09/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. The pleasure is shared! See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
The service is impeccable; I was delivered quickly and in a neat and discreet packaging. A small handwritten thank you note for the order and a very aesthetic and well-made flyer on all the products. Really satisfied with the product which is exactly as described on the website (very complete). I don't see anything to improve. 100% satisfied. Thank you.
Acheteur Vérifié
purchased on 29/12/2019
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Answer from Homeose.fr
Hello, Thank you for your opinion which, coming from a new customer with a fresh perspective, is particularly touching. We look forward to seeing you again soon on Homeose.fr Sincerely Johann - Customer Service
5
/5
★★★★★
Thank you very much
Acheteur Vérifié
purchased on 08/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and this new review, which with a maximum score ensures your full satisfaction. Thank you for this review, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
A team that listens and is very responsive to the customer. Excellent product.
Acheteur Vérifié
purchased on 04/01/2020
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Answer from Homeose.fr
Hello, I am delighted to see that our various exchanges have allowed a successful first order! I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
Very functional site and efficient return service
Acheteur Vérifié
purchased on 08/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order. It is important for us to accompany our customers throughout the order and even after. Especially when an exchange is necessary. I am glad that our free return service has met your expectations in an efficient way. I wish you a very good start of the week, Sincerely Johann - Customer Service
5
/5
★★★★★
Being a new customer, my 1st feeling and the listening of the customer having called for information before placing order on the site, I will recommend
Acheteur Vérifié
purchased on 08/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order and for spending a few minutes to share your feelings.
This first successful experience is, I hope, the beginning of a long collaboration both via our online store and our physical store which is finally in the neighboring department 🙂 See you soon on our store, Sincerely Johann - Customer Service
This first successful experience is, I hope, the beginning of a long collaboration both via our online store and our physical store which is finally in the neighboring department 🙂 See you soon on our store, Sincerely Johann - Customer Service
5
/5
★★★★★
Super fast delivery and great product
Acheteur Vérifié
purchased on 08/01/2020
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Answer from Homeose.fr
Thank you for your order, the sales are an opportunity to discover or rediscover our favorite collections and products! I am happy that you are fully satisfied with your selection. I wish you a good week, Sincerely Johann - Customer Service
5
/5
★★★★★
Great article, fits me like a glove and thanks to Valentin for his good wishes! Happy New Year!
Acheteur Vérifié
purchased on 08/01/2020
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Answer from Homeose.fr
Hello, Thank you for your order! You are now ready for the cold winter nights.
I also wish you a very nice year 2020 ! See you soon on our store, Sincerely Johann - Customer Service
I also wish you a very nice year 2020 ! See you soon on our store, Sincerely Johann - Customer Service