/10
★★★★★
based on 9245 reviews published
★★★★★
based on 9245 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Damaged products
Acheteur Vérifié
purchased on 24/11/2017
Translated review
Answer from Homeose.fr
Hello Sir, we are sorry that you have received damaged products. Our products are generally of the highest quality and we constantly strive to maintain this high standard. We invite you to contact our customer service to find a solution. We hope we can provide you with a better experience. Thank you for your time and feedback.
1
/5
★☆☆☆☆
The product received is not what I ordered!
Acheteur Vérifié
purchased on 24/11/2017
Translated review
Answer from Homeose.fr
Hello, we sincerely apologize for the wrong product you received. We will do our best to send you the item you ordered as soon as possible. Please accept our sincere apologies. Thank you for your confidence and we are always at your service.
1
/5
★☆☆☆☆
In the page of Colissimo there is a message ""Your package can not currently be delivered to its recipient, the delivery address being incomplete "". But my direccion is complete, ***, Portugal y so I gave my phone number ***. I do not understand why the package could not be delivered and why it is returned to the sender
Acheteur Vérifié
purchased on 24/11/2017
Translated review
Answer from Homeose.fr
Hello,
We are sorry that your package could not be delivered, and we will investigate to understand why this happened. We will keep you informed if we find a solution. Thank you for your understanding.
We are sorry that your package could not be delivered, and we will investigate to understand why this happened. We will keep you informed if we find a solution. Thank you for your understanding.
1
/5
★☆☆☆☆
I have not yet been delivered on this date
Acheteur Vérifié
purchased on 24/11/2017
Translated review
Answer from Homeose.fr
Hello,
We are sorry that your order has not yet been delivered. We will make sure that your order reaches you as soon as possible. If there is anything we can do to improve your experience, please do not hesitate to contact us. Thank you for placing your trust in Homéose.fr.
We are sorry that your order has not yet been delivered. We will make sure that your order reaches you as soon as possible. If there is anything we can do to improve your experience, please do not hesitate to contact us. Thank you for placing your trust in Homéose.fr.