★★★★★
based on 9481 reviews published
Latest customer reviews
I D2J0 sent my observations by e-mail on this order, without any follow-up to date. The yellow swimsuit was fluorescent green and twice I had to go to the Paris 13 post office, because unlike the other collection points, you have to produce the Chronopost reference and not prove your identity.
I am very surprised by your message.
First point about the color. For us, and obviously for most customers, the color lemon refers to green. Just type "couleur lemon" into our friend Google and you'll see for yourself. What's more, the product photo on the website leaves no room for interpretation. Nor is there any doubt about the color, clearly indicated as "green" on the product sheet.
On the other hand, if you're not satisfied with the product, you can always initiate a return procedure, which is free of charge, as part of an exchange.
On the second point concerning the carrier. Colissimo sent you an e-mail with details of how to collect your parcel. Did it arrive in your spam folder? This would explain the misunderstanding.
In any case, I'm really sorry that this order didn't give you 100% satisfaction.
I remain at your disposal,
.
After choosing two items, it turned out that my size wasn't available, so an order was placed and quickly delivered. Top responsiveness and always a SUPER welcome. Bravo to the team!
Very good products and very good value for money. Fast delivery
Bonjour oui satisfait de mon achat très jolie slip agréable à porter, je le conseil à tous le monde Bonne matière et surtout léger pour l'été super j'adore!
Perfect as usual
Dissatisfied with slow delivery, 03/07 order delivered on 20/07.....
We have spoken about this, and I understand your annoyance.
Your parcel was delivered to Relais-colis in good time.
It was removed by the carrier from the "usual circuits" for a reason unknown to date. It has resurfaced following calls we made to their customer service department.
I am truly sorry for this incident, which is completely beyond our control.
For the record, and to ensure that this does not happen again, we have removed this carrier (Relais-Colis) from the list of carriers offered on the store, while they sort out their delivery problems. We fully understand that delivery times are an important factor in customer satisfaction.
I hope you won't hold this "incident" against us, which we were able to resolve together.
Hello, very satisfied, the items I ordered correspond perfectly to what I'm looking for, very pleasant to wear, the sizes, the material. thank you to the whole team.
For a swimsuit, an easier-to-dry fabric would have been a plus.
Always very professional. Fast and discreet.
Thank you, enjoy your vacation.
Always perfect (quality of products, delivery, ..)
The seller was very attentive . Good professional .
Swimsuit as described
Fast shipping and clear website. Really top
Perfect! Great price and delivery
Very well received Conforms to order Thank you
Meets my expectations
Perfect. Top seller
No worries , very nice product perfect shipping
Top quality service and products! Very short delivery times, in short: delighted!
Always satisfied with my orders, very serious
Very very good I am satisfied
Delivered on time, great item s
Fast, as described. No complaints
Very attentive staff. Nice assortment of men's underwear.
Order easily placed and very quickly delivered. Bravo pour votre sérieux
Quick and ok.
Item conforms to the description and delivery is impeccable. Very serious.
The best!
Satisfied.
Bonjour commandé des boxer adicted un vendredi matin reçu samedi dans la journée les gars sont au top ont se sent bien en adicted super produit merci les gars au plaisir Bruno
Hello very good store
The order met my expectations, but the delivery time was far too long (more than 20 days). The DPD carrier in Belgium is lamentable (address problem!??, return of the parcel, drop-off at a relay point without a notice in the letterbox....). If you still work with this carrier instead of BPost, I think I will no longer order from you given my last experience. Thank you for your understanding.
First of all, thank you for taking the time to complete this survey.
We sincerely regret that you are not satisfied with the delivery time of our partner DPD, and we will let them know so that we can try to improve things.
However, if in future you would like your order to be delivered by your local BPost provider (La Poste in Belgium), please select the Colissimo carrier. Your order will then automatically be delivered by BPost.
I remain at your disposal,
Christophe
Always good A real concern for customers Thank you very much
Quick delivery, everything was perfect
Fast, quality service, just like every time I order from Homéose.fr.
No problem
Fast delivery, quality product
Always on top