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H
Rating: 5 out of 5
Fast delivery
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
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R
Rating: 5 out of 5
The products are effective, thank you very much.
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A
Rating: 3 out of 5
The cap of the aloe vera oil broke in less than 2 days. The body cream and soap are great but the oil is so-so.
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F
Rating: 5 out of 5
I easily placed my order and received it quickly as they said. I just started using it and it seems to be going well as I notice a favorable change in my skin.
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A
Rating: 5 out of 5
Very good and well
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C
Rating: 5 out of 5
I appreciated the speed with which you handled the request. I will test this new range and I hope it will be good for my complexion. Thank you.
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A
Rating: 5 out of 5
Very good advice
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I
Rating: 1 out of 5
I ordered on August 30 and until today my order has not been shipped and I contacted customer service and I have no response so far.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
H
Rating: 2 out of 5
Order for €115 just a small Wax soap as a gift and not even the card indicating the name of the person who prepared the package. The products are still good but the little attentions are starting to disappear.
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I
Rating: 1 out of 5
My order has still not been shipped, it's already been a week since I paid. I wrote to customer service and no one is responding to me.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
P
Rating: 5 out of 5
Very satisfied. Fast delivery
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A
Rating: 5 out of 5
Impeccable service and fast delivery. Thank you
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M
Rating: 4 out of 5
It might be interesting to have details on which skin type corresponds to each product. But that is certainly asking for more than necessary.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors who carefully select plants and vitamins for their quality and effectiveness. All our staff members available to advise you have been trained by this same team of pharmacists and are at your disposal to inform you and provide you with the information you will need. You can contact them at +33 6 68 91 88 25, at +33 1 45 23 12 14, or for any order-related inquiries, contact customer service at +33 1 40 18 51 00 or by email at [email protected]. The HT26 team wishes you an excellent day.
J
Rating: 5 out of 5
Excellent customer service as very responsive, focused on results...
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A
Rating: 5 out of 5
Very good cream
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M
Rating: 3 out of 5
My order has still not been delivered
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C
Rating: 3 out of 5
I did not receive the additional purchase gifts as is often the case.
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E
Rating: 5 out of 5
Fast shipping
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F
Rating: 5 out of 5
Quick handling of the order and delivery
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J
Rating: 5 out of 5
I am very happy to have received my package, I believe I will be a lifelong customer with you, the delivery is very fast, thank you very much.
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S
Rating: 1 out of 5
The HT26 space is very user-friendly, you can find all the products you are looking for according to your taste but you can choose, place the order without being delivered, what is the point? Should we understand that it is exclusive to France?
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S
Rating: 5 out of 5
Quick handling of orders, as well as shipping.
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L
Rating: 4 out of 5
Good product
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M
Rating: 1 out of 5
Ht26! mentioned in my invoice that in my order I would have testers as gifts, but I received nothing they mentioned, so I am unhappy
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S
Rating: 5 out of 5
Very good
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D
Rating: 4 out of 5
Delivery problem but resolved by an HT26 advisor. It is pleasant to know that you are attentive to your customers.
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K
Rating: 5 out of 5
Hello, the products are of good quality and the scent is also exceptional, which proves that it is the original, I loved it. The staff is very nice and welcoming and thank you for the gifts, I highly recommend it to everyone.
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R
Rating: 5 out of 5
I have been using this range of products for years and I have nothing to say, a great range
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J
Rating: 5 out of 5
I like it
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H
Rating: 1 out of 5
The soap does not suit my skin I now have so many pimples on my face
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S
Rating: 5 out of 5
Fast shipping, I live in Guadeloupe and I received my order within 4 days by DHL. Thank you, highly recommend
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P
Rating: 1 out of 5
Hello. I liked the promptness of the delivery.
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R
Rating: 5 out of 5
Very good service thank you.
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L
Rating: 5 out of 5
The delivery was fast, I am satisfied
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P
Rating: 4 out of 5
The order was delivered on time. Thank you. No breakage
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Z
Rating: 5 out of 5
Always satisfied with your products. Thank you
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M
Rating: 5 out of 5
Very good site, easy to shop on... I am very satisfied
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M
Rating: 4 out of 5
The navigation was good, the customer service was perfect, I would like to order this product again with this company, thank you for the service
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Y
Rating: 5 out of 5
I got my items delivered to me in the UK so it's a well done from me. Will definitely be buying more HT26 products.
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F
Rating: 5 out of 5
Order satisfaction upon delivery. Thank you!
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