HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
All reviews
H
Hervé A.
Rating: 1 out of 5
following a purchase from 19/07/2024
I have not received my order, I will give you a maximum of one week, after that I will file a complaint, because my account has been debited
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Response from HT26
Hello sir, Thank you for sharing your experience with HT26. First of all, we apologize for the inconvenience caused. However, we have not received any contact from you that would have alerted us to the situation and allowed us to resolve it quickly. We were informed thanks to this review you left us. Moreover, the tracking of your package indicates that you have indeed received it. We do not question your claim of non-receipt but we must create a complaint file with Chronopost. We are taking the situation in hand immediately. We will also contact you, but do not hesitate to reach out to us at 0668918825 in case of problems. Thank you for your understanding. The HT26 team wishes you an excellent day.
J
Julie A.
Rating: 5 out of 5
following a purchase from 02/08/2024
Ease of communication, fast delivery
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Merijie S.
Rating: 1 out of 5
following a purchase from 23/07/2024
I have never received the package despite my numerous reports I have never had a response.
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Response from HT26
Hello madam, First of all, we would like to thank you for sharing your experience with the HT26 Laboratory, and we apologize for the inconvenience caused. Indeed, your package was returned to us because it seems according to the carrier that the address corresponding to the order was incorrect or incomplete. The transport service therefore dropped your package at a relay point near your home and informed you several times in a row, without any response from you. After a week spent at the pickup point, your package was returned to us. We have therefore taken the necessary steps to resend it to you. We thank you for your patience and kind understanding. The HT26 team wishes you an excellent day.
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teheny B.
Rating: 5 out of 5
following a purchase from 01/08/2024
Superb site everything is clear we find ourselves very quickly in the search for products
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Christian G.
Rating: 5 out of 5
following a purchase from 22/07/2024
The product corresponds 100% to my expectations
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Christian G.
Rating: 5 out of 5
following a purchase from 22/07/2024
Very nice presentation
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Cephas K.
Rating: 5 out of 5
following a purchase from 31/07/2024
Great product, incredible responsiveness on their part! Quickly shipped and received, plus with a gift. Well packaged! Satisfied, I recommend!
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Ghislaine A.
Rating: 5 out of 5
following a purchase from 30/07/2024
Perfect as always
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Colette B.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very warm welcome, good advice, attentive. Thank you HT26 for existing with the right products for black and mixed skin.
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Ablavi Olivia P.
Rating: 5 out of 5
following a purchase from 15/07/2024
Difficult to make the payment online. Thank you
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Ana Belén A.
Rating: 5 out of 5
following a purchase from 15/07/2024
IDEAL, as always. My new store
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Véronique Carine N.
Rating: 3 out of 5
following a purchase from 15/07/2024
I thought I would be delivered the next day and it actually took a few days.
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Saidati N.
Rating: 5 out of 5
following a purchase from 25/07/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2024
HT26 IS ALWAYS ATTENTIVE TO THEIR CUSTOMERS' NEEDS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2024
Very good
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Khaled F.
Rating: 5 out of 5
following a purchase from 20/07/2024
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2024
Very professional
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Angele B.
Rating: 5 out of 5
following a purchase from 18/07/2024
I am very satisfied
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Kafayat B.
Rating: 5 out of 5
following a purchase from 17/07/2024
It's fast and it works well
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Response from HT26
Hello, Thank you for sharing your experience with HT26! It is a pleasure to know that our products meet your satisfaction. HT26 is indeed a team of 5 qualified pharmacists who formulate plant-based and vitamin products carefully selected for their quality and effectiveness. Depending on different skin types, results are gradual and lasting. Nevertheless, we are at your complete disposal if you need advice or have any questions. Do not hesitate to contact us at 0668918825, at 0140185100, or by email at [email protected] if needed. The HT26 team thanks you for your loyalty and wishes you an excellent day!
C
Cécile M.
Rating: 5 out of 5
following a purchase from 18/07/2024
I especially recommend the delivery person and as a loyal customer I believe that with the action stain kit I have regained my self-confidence in front of the mirror because imperfections disappear in a few days or two weeks thank you
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26! It is a pleasure to know that our products meet your satisfaction. HT26 is indeed a team of 5 qualified pharmacists who formulate plant-based and vitamin products carefully selected for their quality and effectiveness. Depending on different skin types, results are gradual and lasting. Nevertheless, we are at your complete disposal if you need advice or have any questions. Do not hesitate to contact us at 0668918825, at 0140185100, or by email at [email protected] if needed. The HT26 team thanks you for your loyalty and wishes you an excellent day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2024
The order was delivered quickly even though I reside in Italy. Very professional, in less than 3 days
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Response from HT26
Hello, Thank you for sharing your experience with the HT26 Laboratory. Indeed, we do our best to satisfy you and when you order from Monday to Friday before 6 PM, your package is shipped the same day, and arrives in 24-48 hours for a package destined for France, and in 4 days at most for an order destined for abroad. Don't hesitate to contact us at 0140185100 or 0668918825 if needed, we are at your complete disposal. The HT26 team thanks you for your loyalty and wishes you an excellent day
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2024
Because I am writing to report a breakage in my order today, no reaction from your services while I sent you the photos
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. We sincerely apologize for the inconvenience caused. We have indeed contacted you to know the details of your dissatisfaction and to get more information about the products that were damaged. Following this, we have resent the damaged products, which you should have already received. We will be more vigilant in the future regarding the protection of our products during shipping to prevent such situations from happening again. The HT26 team wishes you an excellent day
R
Rokhaya M.
Rating: 5 out of 5
following a purchase from 13/07/2024
Very satisfied with my order, fast delivery, the products are well packaged. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2024
I decided to switch from the ht carrot to gold and argan but this took me a shade back it doesn’t really brightens as much as carrot it just gives a soft glow
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Response from HT26
Hello my dear, Thank you for sharing your experience with HT26. Our products are formulated by our team of 5 doctors of pharmacy, who use plants and vitamins carefully selected for their quality and effectiveness! Each product range is adapted to a specific skin type and targets a particular problem. Don't hesitate to contact us at 0668918825 or 0140185100, we'll be happy to help. The HT26 team thanks you for your loyalty and wishes you an excellent day. Translated with DeepL.com (free version)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2024
Easy navigation. I have received my order. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2024
Satisfied with the delivery which was very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2024
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2024
All good with my order, I’ll let you know the result after using it for some time, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2024
Fast delivery but too expensive
Paid 8 euros for two creams
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2024
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2024
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2024
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2024
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2024
Delivery is still a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2024
Very good, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2024
I am really satisfied with my order, but learn to answer the calls. See you soon. Thank you
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Response from HT26
Hello madam We thank you for sharing your experience with HT26 We apologize for the inconvenience caused. We are available to respond to you from Monday to Friday from 9 AM to 7:30 PM, and you can contact us at 0140185100, at 0668918825 or at 0145231214. Thank you for your understanding. The HT26 team wishes you an excellent day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2024
Well packaged products with nice gifts in addition thank you to the sales team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2024
This is my skin plug I love Ht26 products
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