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A
Rating: 5 out of 5
2nd order and still just as satisfied!
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 327 published reviews
Summary of reviews
Itsara consistently delivers fast delivery and careful packaging, with many customers noting quick shipping and jewelry arriving in pristine condition. The jewelry itself is described with concrete positives such as beautifully crafted items, high quality materials, precise sizing with ring sizers offered or provided, and pieces that match expectations and photos. Customer service is highlighted for responsiveness, kindness, and helpful guidance on sizing and order details, contributing to a reliable and pleasant buying experience. Overall, customers emphasize the brand’s commitment to making pieces feel special and well-supported, with a sense of trust and repeated purchases.
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S
Rating: 5 out of 5
Serious and responsive company with helpful and very pleasant ladies on the phone, a real pleasure. I recommend.
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C
Rating: 5 out of 5
Beautiful jewelry, fast deliveries, and perfect customer service.
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G
Rating: 5 out of 5
Very pretty ring and good service
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G
Rating: 5 out of 5
Fast shipping. Good communication. Products conform to the description.
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C
Rating: 5 out of 5
A unique and inimitable universe, unique jewelry, handcrafted. A collection that invites travel and authenticity. Thank you Itsara!
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M
Rating: 4 out of 5
The jewelry is of quality, even though I had to return mine because it was too short.
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A
Rating: 4 out of 5
I find that the finish of the ring's weld is not very well done. I understand that your jewelry is handmade and created abroad, but I am afraid that the ring will not last long.
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Response from Itsara
Hello Arielle,
Thank you for taking the time to share your opinion on our site "Itsara". We are delighted that you appreciate the shine of the ring. We also take note of your comments regarding the weld; your feedback is valuable and helps us improve our products. I invite you to contact us directly by sending us a photo of the weld, so that we can assist you further.
Best regards,
The Itsara team
Thank you for taking the time to share your opinion on our site "Itsara". We are delighted that you appreciate the shine of the ring. We also take note of your comments regarding the weld; your feedback is valuable and helps us improve our products. I invite you to contact us directly by sending us a photo of the weld, so that we can assist you further.
Best regards,
The Itsara team
A
Rating: 5 out of 5
Magnificent ring
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C
Rating: 1 out of 5
Disappointed
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Response from Itsara
Hello Carole,
Thank you for taking the time to share your feelings. We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we would like to understand more about what disappointed you in order to improve our services. Please feel free to contact us directly; we are here to help you.
Best regards,
The Itsara team
Thank you for taking the time to share your feelings. We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we would like to understand more about what disappointed you in order to improve our services. Please feel free to contact us directly; we are here to help you.
Best regards,
The Itsara team
M
Rating: 5 out of 5
Everything is really perfect. I really like this site and I have never been disappointed
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A
Rating: 5 out of 5
Excellent quality price ratio. Very beautiful elegant and refined jewelry, the packaging is impeccable and ecological. I wear my jewelry day and night. Thank you for these original and ancestral creations Annick
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I
Rating: 5 out of 5
I am very happy with these jewels. I have already placed several orders
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C
Rating: 5 out of 5
Here are very serious artisans who are well represented here. I am very loyal to Itsara and I wear at least two rings and a bracelet all the time, not to mention often large earrings or even two or three very original large rings. I love it.
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V
Rating: 5 out of 5
Perfect! Welcome, quality, follow-up!
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B
Rating: 5 out of 5
Original and quality jewelry
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O
Rating: 5 out of 5
As always, perfection, magnificent ring received faster than expected. Thank you
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D
Rating: 5 out of 5
A wide choice of quality solid silver jewelry at reasonable prices. The shipping is fast and personalized. I love the little centimeter included in the package to define the exact size of the finger! Several orders already and never disappointed. Sure value!
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M
Rating: 5 out of 5
Good communication, very satisfied with my purchases.
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P
Rating: 5 out of 5
Responsive team and good advice
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V
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Hello, I am very happy with the items received. And especially very happy that you contacted me to accurately advise on the size of the bracelets. Congratulations and thank you very much, the result is impeccable. Laurence Rouviere
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M
Rating: 4 out of 5
Very good quality/price ratio; efficient shipping service and attentive. I would like to see heavier items, so a bit more expensive: gold is out of reach, silver by the kilo is 50-60 times cheaper, so is there room to play with weight?
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Response from Itsara
Thank you very much for this review, it really touches us!
Your comment about the weight is absolutely correct and that is precisely why we work with lightweight pieces, some even hollow: the price of silver has more than doubled since last year, and on top of that, there is the handmade work, transportation, and all the logistics.
More massive jewelry would quickly reach really high prices.
That said, we keep this idea in mind for the future!
Thanks again and see you soon.
Your comment about the weight is absolutely correct and that is precisely why we work with lightweight pieces, some even hollow: the price of silver has more than doubled since last year, and on top of that, there is the handmade work, transportation, and all the logistics.
More massive jewelry would quickly reach really high prices.
That said, we keep this idea in mind for the future!
Thanks again and see you soon.
C
Rating: 5 out of 5
No issues, it was perfect
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L
Rating: 5 out of 5
Super fast client, I recommend!
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G
Rating: 5 out of 5
Beautiful earrings as usual. Delighted with your site
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Response from Itsara
Hello Gabriel,
Thank you very much for your order and your feedback.
We are pleased to know you are happy!
See you soon!
Thank you very much for your order and your feedback.
We are pleased to know you are happy!
See you soon!
L
Rating: 5 out of 5
Very happy with my ring, it is really beautiful, one of my favorites. This is the 2nd time I buy from itsara and I really appreciate your creations! The price is a bit high nonetheless.
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Response from Itsara
Hello Laurence,
Thank you very much for your order and your loyalty!
Regarding the price, we are sorry but the price of silver has skyrocketed, in less than a year the price of silver has more than doubled, so this has inevitably had an impact on our prices.
Best regards
Thank you very much for your order and your loyalty!
Regarding the price, we are sorry but the price of silver has skyrocketed, in less than a year the price of silver has more than doubled, so this has inevitably had an impact on our prices.
Best regards
F
Rating: 5 out of 5
Jewelry of very good quality
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C
Rating: 5 out of 5
Perfect. Compliant with the shop. Fast delivery. To be renewed
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H
Rating: 5 out of 5
Very professional customer service. Fast shipping. I am delighted with my purchase and I can't wait to give my gift.
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Response from Itsara
Hello Hélène,
Thank you very much for your message.
We are glad that you liked everything.
See you soon!
Thank you very much for your message.
We are glad that you liked everything.
See you soon!
P
Rating: 5 out of 5
Always very satisfied
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C
Rating: 5 out of 5
Very nice quality and fast delivery. I recommend
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S
Rating: 5 out of 5
Having known Itsara over fifteen years ago at the markets (medieval, ..) I immediately fell for the purity of the silver and the quality of the craftsmanship. Beautiful jewelry inspired by ethnic designs but also contemporary, truly lovely and always remarkable when worn. I am now completing my collection by ordering them from the site. Always delivered with care, in ethical packaging and the delivery is extremely fast.
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Response from Itsara
Hello Sandra,
A big thank you for your order and especially for your loyalty all this time!
We do our best to ensure there is no disappointment.
See you soon!
A big thank you for your order and especially for your loyalty all this time!
We do our best to ensure there is no disappointment.
See you soon!
F
Rating: 5 out of 5
Quality jewelry, a big thank you to Joanna, I recommend
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A
Rating: 5 out of 5
Very beautiful rings and top exchanges with customer service.
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V
Rating: 4 out of 5
Very beautiful quality Original jewelry
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A
Rating: 5 out of 5
Very good site, nothing more to say!
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C
Rating: 5 out of 5
GOOD ORDER FOLLOW-UP EVERYTHING IS PERFECT
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J
Rating: 5 out of 5
Always fast shipping, with signature ... but ... see the next review
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G
Rating: 5 out of 5
Very satisfied
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