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A
Rating: 5 out of 5
Great!
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
All reviews
D
Rating: 5 out of 5
Pretty ring, received very quickly. Well packaged. Perfect size. Thank you
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C
Rating: 5 out of 5
Received in less than a week. Careful packaging. Very pretty ring, suitable size.
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M
Rating: 5 out of 5
Only happiness! Great team and magnificent jewelry I highly recommend
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T
Rating: 5 out of 5
Beautiful silver jewelry. Fast delivery and careful packaging. I recommend this site.
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C
Rating: 5 out of 5
Excellent order tracking, beautiful ring and beautiful bracelet as in the photos.
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C
Rating: 5 out of 5
Product as described and professionalism of the site
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P
Rating: 5 out of 5
Very beautiful earrings, lightweight. Fast delivery, personalized Itsara packaging and careful as usual.
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B
Rating: 5 out of 5
The jewelry is mostly very original. The customer service on the phone is super friendly.
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M
Rating: 5 out of 5
The choice, the shaping, the shipping, everything was perfect.
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B
Rating: 5 out of 5
Fast delivery. Ring conforms to the description and of good quality.
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M
Rating: 5 out of 5
Beautiful object
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A
Rating: 5 out of 5
The bracelet matches the description. The shipment is careful and fast. I appreciated the contact via SMS to verify that the bracelet size was taken correctly. My customer experience is very positive.
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Response from Itsara
Hello Anne,
Thank you very much for your 5-star review! We are delighted to hear that the bracelet met your expectations and that you appreciated our service.
Best regards,
The Itsara team
Thank you very much for your 5-star review! We are delighted to hear that the bracelet met your expectations and that you appreciated our service.
Best regards,
The Itsara team
I
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Super happy
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L
Rating: 4 out of 5
Very beautiful solid silver jewelry. Customer service is excellent
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N
Rating: 5 out of 5
Very professional site, very fast and attentive, magnificent jewelry
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V
Rating: 5 out of 5
Magnificent jewelry, beautiful qualities, fast delivery
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G
Rating: 3 out of 5
Very beautiful earrings but the hoops are not closed. I could have lost the flowers at the bottom. Disappointed.
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Response from Itsara
Hello Ghislaine,
Thank you for your order, we are sincerely sorry if the earrings did not meet your expectations, please do not hesitate to contact us if you wish to make a return.
Best regards,
Tristan Chamart
Thank you for your order, we are sincerely sorry if the earrings did not meet your expectations, please do not hesitate to contact us if you wish to make a return.
Best regards,
Tristan Chamart
A
Rating: 5 out of 5
High quality products, customer service available and quick. Impeccable.
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M
Rating: 5 out of 5
I recommend. Beautiful original jewelry, top-notch customer service, easily reachable and flexible. I have already ordered several times and will order again in the future.
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Response from Itsara
Thank you very much for your loyalty and for this very positive feedback.
We are delighted that our jewelry and our customer service meet your expectations.
ITSARA
We are delighted that our jewelry and our customer service meet your expectations.
ITSARA
C
Rating: 5 out of 5
Bracelet qui répond parfaitement à mes attentes.Très satisfaite par votre prestation,vous avez toujours répondu rapidement à mes questions.. Merci, je suis très contente!
Response from Itsara
Bonjour Christine,
Un grand merci pour votre commande, nous sommes ravis se vous avoir satisfaite.
À bientôt !
Un grand merci pour votre commande, nous sommes ravis se vous avoir satisfaite.
À bientôt !
F
Rating: 5 out of 5
I love
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M
Rating: 5 out of 5
Stunning jewelry (earrings and ring) as usual and received quickly. I particularly appreciate the quality of the silver and the handmade craftsmanship. Additionally, very pleasant phone reception for a ring size issue. I recommend this site 1000% and will certainly order more jewelry.
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Response from Itsara
Thank you very much for your message.
We are delighted that the quality of the silver and the artisanal work are felt.
Happy to have been able to help you with the ring size.
See you soon, and thank you for your trust.
We are delighted that the quality of the silver and the artisanal work are felt.
Happy to have been able to help you with the ring size.
See you soon, and thank you for your trust.
J
Rating: 5 out of 5
Bracelet matching my wrist size thanks to your vigilance.
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M
Rating: 2 out of 5
Disappointed by the quality of a ring bought on sale with poor finishes. (Rough to the touch)
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Response from Itsara
Hello,
We are sincerely sorry to learn that this ring did not meet your expectations.
Our jewelry is entirely handmade, which can sometimes give a more raw or ethnic look, characteristic of craftsmanship, and different from industrial jewelry.
If this look does not suit you, please do not hesitate to contact us. We are of course available to arrange a return without difficulty.
The Itsara team
We are sincerely sorry to learn that this ring did not meet your expectations.
Our jewelry is entirely handmade, which can sometimes give a more raw or ethnic look, characteristic of craftsmanship, and different from industrial jewelry.
If this look does not suit you, please do not hesitate to contact us. We are of course available to arrange a return without difficulty.
The Itsara team
B
Rating: 5 out of 5
Very beautiful product. I just bought a silver bracelet and I am very happy. I also have earrings and I am also happy with them.
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N
Rating: 5 out of 5
I strongly recommend your shop to my friends because the jewelry is of excellent quality and does not change in quality at all. I have rings that I have had for years and they are like new. Best regards, Nathalie.
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V
Rating: 4 out of 5
Compliant
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C
Rating: 5 out of 5
Beautiful ring matching the description. Very fast shipping and well packaged.
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I
Rating: 5 out of 5
I loved my ring. Very beautiful, perfect size. Very good quality as usual.
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N
Rating: 5 out of 5
Perfect. Order received quickly, impeccable quality-price ratio.
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E
Rating: 5 out of 5
Serious site. My ring is magnificent, received quickly with advice on the size to choose.
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S
Rating: 5 out of 5
Perfect as usual. I have been a customer for several years and am delighted with all my purchases.
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M
Rating: 5 out of 5
I did not know your site, I am pleasantly surprised by the quality of the rings.
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N
Rating: 5 out of 5
Very good as usual
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N
Rating: 5 out of 5
Absolutely perfect.
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A
Rating: 5 out of 5
Fast shipping, beautiful jewelry
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F
Rating: 5 out of 5
Very beautiful jewelry, I bought 2 rings and I am delighted!
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M
Rating: 5 out of 5
Excellent packaging and delivery service, beautiful products.
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