Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
All reviews
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BRIGITTE B.
Rating: 3 out of 5
following a purchase from 04/11/2023
Disappointed by the thinness of the bracelet which does not reflect the photo!
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Response from Itsara
Hello Brigitte,
As I told you when we called, as our jewelry is handmade, all our pieces are unique, and therefore cannot be perfectly identical... As agreed, we'll call you as soon as we receive the new bracelet, which should be a little thicker.
I hope we can satisfy you.
Have a nice day,
Anaïs
C
Catherine H.
Rating: 4 out of 5
following a purchase from 04/11/2023
Very satisfied with my latest purchase!
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Danielle Y.
Rating: 5 out of 5
following a purchase from 04/11/2023
Ring as described very nice egfet
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Laurence D.
Rating: 1 out of 5
following a purchase from 04/11/2023
Ring arrived badly set Very disappointed
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Response from Itsara
Hello Laurence,
Once again, we're very sorry about this...
Since all our jewelry is handcrafted, we always check it before sending it out, but unfortunately it sometimes happens that we miss a few things.
Have a nice day,
Anaïs
N
Nathalie L.
Rating: 5 out of 5
following a purchase from 27/10/2023
Products as pictured. Top quality and fast delivery times. Highly recommend.
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Valrie M.
Rating: 5 out of 5
following a purchase from 03/11/2023
I'm a maintenance worker, and I bought a ring (leaf) that I wear every day, and therefore put to the test. It's been 2 years now, and it hasn't moved! So I bought 3 new rings, one of which my daughter "stole" from me. On the other hand, I took earrings and I find them a bit "thick" and it's a bit painful, my earholes have to widen, but I'm delighted.
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Response from Itsara
Hello Valérie,
Thank you very much for your feedback :)
We hope your next orders won't be stolen :)
But I assure you, it happens to a lot of customers!
Looking forward to seeing you again on Itsara,
Anaïs.
N
Nadege M.
Rating: 5 out of 5
following a purchase from 02/11/2023
Very good and serious site
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Valrie E.
Rating: 5 out of 5
following a purchase from 31/10/2023
Quality products. Fast shipping. Nice packaging. I really like
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Jol L.
Rating: 4 out of 5
following a purchase from 31/10/2023
Satisfied by my purchase which is a quality jewel
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Rene S.
Rating: 5 out of 5
following a purchase from 31/10/2023
Speed and efficiency.
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Laetitia B.
Rating: 5 out of 5
following a purchase from 31/10/2023
The jewelry is true to the photo and description, of good quality and well cared for. Delivery is fast, reliable and very well packaged. Practical and nice gift, I recommend this site without any worries.
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Response from Itsara
Thank you very much Laëtitia :)
Looking forward to seeing you on Itsara!
S
Sylvie D.
Rating: 5 out of 5
following a purchase from 31/10/2023
Very beautiful jewel, just as I expected.
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Denise C.
Rating: 5 out of 5
following a purchase from 31/10/2023
Very happy with my purchases. I will buy again.
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Evelyne B.
Rating: 4 out of 5
following a purchase from 28/10/2023
Beautiful jewelry!!!
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Nathalie R.
Rating: 5 out of 5
following a purchase from 29/10/2023
Absolutely perfect in every way. Gorgeous, high-quality jewelry
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PASCALE B.
Rating: 5 out of 5
following a purchase from 30/10/2023
Perfect! Fast delivery, quality products
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Josette D.
Rating: 5 out of 5
following a purchase from 30/10/2023
very fast delivery.careful packaging and bracelet corresponding to my expectations..superb..I will come back to you with pleasure .
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Ingrid C.
Rating: 5 out of 5
following a purchase from 30/10/2023
Arricle super, fast delivery.
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Julien R.
Rating: 4 out of 5
following a purchase from 30/10/2023
The jewel arrived on schedule. The bracelet is very beautiful and exactly what I wanted. However, I don't like your boxes.
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Response from Itsara
Hello Julien,
Thank you very much for your compliments :)
As for our boxes, we're sorry you didn't like them :(
We're very proud of them, though, as they're made from mulberry bark, which is shed and reformed naturally.
Well, we can't please in every respect, but the main thing is that you liked the bracelet :)
We look forward to seeing you on Itsara,
Anaïs
T
Tanguy B.
Rating: 5 out of 5
following a purchase from 30/10/2023
Discovered this brand via social networks. Bought several silver rings for men. High quality products and service. Brand identity present. Would recommend!
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Response from Itsara
Thanks a lot Tanguy :)
S
Sandrine B.
Rating: 5 out of 5
following a purchase from 28/10/2023
Very careful shipment, quality jewelry ++++ very satisfied and very affordable prices for beautiful jewelry I recommend
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Christine G.
Rating: 5 out of 5
following a purchase from 29/10/2023
Fast delivery, beautiful jewelry, perfect!
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Corinne L.
Rating: 5 out of 5
following a purchase from 29/10/2023
very pretty jewels, arrived very quickly I recommend
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Nathalie G.
Rating: 5 out of 5
following a purchase from 29/10/2023
Quality product and quick order
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Christiane L.
Rating: 5 out of 5
following a purchase from 29/10/2023
Serious site and beautiful jewels
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Dominique M.
Rating: 5 out of 5
following a purchase from 29/10/2023
Beautiful earrings...surprised at the quality and happy with the light weight. Sent with stopper. Super. They're gorgeous and impossible to find in the shops. For the price, I ordered 2 pairs. I love them. Well packaged and protected. Very fast shipping. Thank you very much.
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Response from Itsara
Thank you so much Dominique for sharing your opinion with such lovely compliments :)
We look forward to seeing you on Itsara,
Very nice day,
Anaïs
O
Oirda S.
Rating: 5 out of 5
following a purchase from 28/10/2023
Very fast and professional
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Guillaume M.
Rating: 5 out of 5
following a purchase from 28/10/2023
Fast, careful delivery with personalized contact. The jewels I ordered are beautiful and of good quality and delighted the people who received them.
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Stphane P.
Rating: 5 out of 5
following a purchase from 28/10/2023
Superb handcrafted jewelry, fast and very careful shipping. I placed 2 orders very close together, which they combined into one and refunded the extra postage. I'll be ordering again with my eyes closed!
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Rachid D.
Rating: 1 out of 5
following a purchase from 27/10/2023
I still haven't received my order
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Response from Itsara
Hello Rachid,
Looking at your Colissimo tracking, I see that it was picked up on 13/11/23.
Is this the case?
Très belle journée,
Anaïs.
P
Pascale B.
Rating: 5 out of 5
following a purchase from 27/10/2023
I've ordered 6 pieces of jewelry from Itsara in several orders, and each time I've been satisfied with the responsiveness, speed of delivery, careful packaging and creative silver jewelry.
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Response from Itsara
Thank you very much Pascale, your opinion makes us very happy :)
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Nathalie P.
Rating: 5 out of 5
following a purchase from 24/10/2023
Beautiful jewelry and very fast delivery. I recommend your site.
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Annie D.
Rating: 5 out of 5
following a purchase from 26/10/2023
Very fine craftsmanship, superb solid silver ring... Fast shipping, respectful packaging...
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Sylvie L.
Rating: 5 out of 5
following a purchase from 26/10/2023
Super bracelet ....je l.adore....
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Mary P.
Rating: 5 out of 5
following a purchase from 26/10/2023
Beautiful jewelry, quality service I highly recommend.
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Laure D.
Rating: 5 out of 5
following a purchase from 25/10/2023
Jewelry conforms. Fast and careful delivery
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Cline Z.
Rating: 5 out of 5
following a purchase from 23/10/2023
Beautiful jewelry of excellent quality! Fast delivery. Highly recommend.
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Caroline A.
Rating: 5 out of 5
following a purchase from 24/10/2023
Beautiful jewels!
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ANNICK D.
Rating: 5 out of 5
following a purchase from 24/10/2023
Beautiful jewelry, beautiful patina. 2nd order for me and still satisfied. I recommend it.
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Vronique G.
Rating: 5 out of 5
following a purchase from 24/10/2023
Delighted with this first order on the site. Original, high-quality jewelry. Very responsive customer service. I also really like the handmade cardboard boxes and the smell of lavender...
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