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R
Rating: 5 out of 5
Very very satisfied
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 272 published reviews
Summary of reviews
Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.
All reviews
N
Rating: 5 out of 5
Quality jewelry sent with care. Great phone availability if needed. Thank you
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M
Rating: 5 out of 5
The jewelry is very beautiful and of good quality. They respond quickly by email and SMS to our inquiries about a piece of jewelry (size, etc.) to provide advice. Serious site with respectful follow-up.
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Response from Itsara
Hello Martine,
Thank you for your review.
We are delighted that our jewelry and customer service met your expectations.
See you soon on Itsara,
Dolma, Itsara
Thank you for your review.
We are delighted that our jewelry and customer service met your expectations.
See you soon on Itsara,
Dolma, Itsara
M
Rating: 5 out of 5
Great, you are all adorable
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M
Rating: 5 out of 5
Magnificent jewelry!!!! Never disappointed, I recommend
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T
Rating: 3 out of 5
I am a former customer and I find the rings much less substantial than a few years ago, too bad, they are losing quality.
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Response from Itsara
Hello Thérèse,
thank you for your feedback and your loyalty.
The price of silver has increased significantly in recent years, which leads us, on certain models, to adjust the volumes in order to keep prices accessible, while maintaining high-quality solid silver and artisanal work.
The weight is always indicated on our product sheets, precisely to avoid any disappointment and ensure transparent information.
Do not hesitate to contact us if you are not satisfied!
The Itsara team
thank you for your feedback and your loyalty.
The price of silver has increased significantly in recent years, which leads us, on certain models, to adjust the volumes in order to keep prices accessible, while maintaining high-quality solid silver and artisanal work.
The weight is always indicated on our product sheets, precisely to avoid any disappointment and ensure transparent information.
Do not hesitate to contact us if you are not satisfied!
The Itsara team
J
Rating: 5 out of 5
Top bracelet, pretty effect, good feedback, thank you and happy holidays
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V
Rating: 5 out of 5
Very beautiful bracelet. Careful packaging. Fast shipping
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S
Rating: 3 out of 5
I am disappointed with the product I ordered and returned immediately. However, the after-sales service is top-notch
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Response from Itsara
Hello Sylvie,
Thank you for taking the time to share your feedback.
We are sorry that the jewelry did not meet your expectations, but we are glad that our after-sales service was able to assist you properly.
We remain at your disposal if needed.
Best regards,
The Itsara team
Thank you for taking the time to share your feedback.
We are sorry that the jewelry did not meet your expectations, but we are glad that our after-sales service was able to assist you properly.
We remain at your disposal if needed.
Best regards,
The Itsara team
J
Rating: 5 out of 5
Serious genuine silver jewelry. They ask for precise measurements. Careful and fast delivery.
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C
Rating: 5 out of 5
Never disappointed by Itsara jewelry.
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B
Rating: 5 out of 5
Carefully made and sturdy jewelry
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M
Rating: 5 out of 5
2nd order, fast delivery and quality jewelry! I recommend!
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C
Rating: 5 out of 5
I love the originality of their jewelry. It's a pleasure to wear them.
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N
Rating: 2 out of 5
Good customer relationship, kind and friendly service but the packaging of the jewelry is an old damaged cardboard box, no case and the ring is poorly finished. Very expensive for €40…
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Response from Itsara
Hello Noémie,
thank you for your feedback and for your words regarding customer relations.
Our rings are entirely handmade in 99% solid silver: the finishes reflect artisanal work and not industrial production.
Our packaging is also handmade, using natural and eco-friendly materials, in line with our commitments.
If the ring does not meet your expectations, we are of course here to listen to you.
The Itsara team
thank you for your feedback and for your words regarding customer relations.
Our rings are entirely handmade in 99% solid silver: the finishes reflect artisanal work and not industrial production.
Our packaging is also handmade, using natural and eco-friendly materials, in line with our commitments.
If the ring does not meet your expectations, we are of course here to listen to you.
The Itsara team
S
Rating: 5 out of 5
Very pretty jewelry, of very good quality
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A
Rating: 5 out of 5
Everything is magnificent!!!!
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C
Rating: 5 out of 5
Very good quality jewelry, good value for money, fast delivery and personalized customer service!! Nothing to complain about!!
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E
Rating: 5 out of 5
Perfect as always
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Y
Rating: 5 out of 5
Quality jewelry, very beautiful whether ethnic or contemporary. And the packaging is beautiful.
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N
Rating: 5 out of 5
Jewelry of very high quality!!! Second order placed and more are planned. Thank you very much
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S
Rating: 5 out of 5
Careful and fast shipping, well-protected items, many choices.
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A
Rating: 5 out of 5
Fast, efficient, and good advice, a very satisfying experience.
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G
Rating: 5 out of 5
Fast delivery and original jewelry
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V
Rating: 5 out of 5
Quick order, serious person, very pretty jewelry, I recommend this site
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N
Rating: 5 out of 5
Very pretty jewelry
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M
Rating: 5 out of 5
It is a very reliable company, very attentive to their customers, whether by email or phone, they provide information as quickly as possible. And of course, they have beautiful jewelry. I have recommended this site to several acquaintances.
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Response from Itsara
Hello Monique,
Thank you for your review and your trust.
We are delighted to know that our attentiveness and the quality of our jewelry have satisfied you.
Looking forward to seeing you on Itsara,
Dolma, Itsara
Thank you for your review and your trust.
We are delighted to know that our attentiveness and the quality of our jewelry have satisfied you.
Looking forward to seeing you on Itsara,
Dolma, Itsara
E
Rating: 5 out of 5
Very pretty jewelry delivered very quickly and beautifully presented.
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C
Rating: 5 out of 5
Quality of the jewelry and incredible after-sales service. Responsive, attentive, they remember your previous orders for bracelet sizes. I highly recommend and will continue to order from this site! Thank you Itsara.
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Response from Itsara
Hello Cindy,
Thank you for your review.
We are delighted to know that you appreciate our personalized attention and we look forward to welcoming you back to our site!
Best regards,
Dolma, Itsara
Thank you for your review.
We are delighted to know that you appreciate our personalized attention and we look forward to welcoming you back to our site!
Best regards,
Dolma, Itsara
A
Rating: 5 out of 5
Very pleasant experience for this very first order at Itsara: the customer service is very attentive and caring. Bravo to them and thank you!
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Response from Itsara
Hello Audrey,
Thank you for your review. We are delighted to learn that your first experience with our service met your expectations.
Looking forward to seeing you on our site,
Dolma, Itsara
Thank you for your review. We are delighted to learn that your first experience with our service met your expectations.
Looking forward to seeing you on our site,
Dolma, Itsara
G
Rating: 5 out of 5
Very beautiful jewelry, top customer service and very responsive, fast shipping, careful packaging, I recommend
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B
Rating: 5 out of 5
Six stars if it were possible, perfect
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C
Rating: 5 out of 5
Quality jewelry and fast delivery
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G
Rating: 5 out of 5
I am very happy with my order. Best regards, Mrs. Massias Ghislaine
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M
Rating: 5 out of 5
Stunning jewelry, true to the photos, and of very good quality. Fast shipping and impeccable order tracking.
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D
Rating: 5 out of 5
Quality product, good customer service, fast delivery.
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B
Rating: 5 out of 5
Serious and reliable site, fast shipping. Two experiences.
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C
Rating: 5 out of 5
Rings received conforming to the photos, plus a little ring sizer for future orders! Thank you!!
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I
Rating: 5 out of 5
Very good quality, very great kindness from the team, very very great responsiveness, frankly I gladly recommend
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O
Rating: 5 out of 5
Beautiful piece and original. The perfect gift