Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

All reviews

J
Jenn B.
Rating: 5 out of 5
following a purchase from 07/10/2025
Everything was perfect, careful shipping, I recommend :)
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Jennifer T.
Rating: 5 out of 5
following a purchase from 02/10/2025
Clear site
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marie ange J.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very good, thank you
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Sylvie M.
Rating: 5 out of 5
following a purchase from 07/10/2025
Beautiful ring, the size is a bit large.
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Sarah M.
Rating: 5 out of 5
following a purchase from 07/10/2025
A great after-sales service, and a fast and careful delivery! Thank you very much
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Response from Itsara
Hello Sarah,
Thank you very much for these compliments!
Hoping to see you again with us
The Itsara team
I
Isabelle N.
Rating: 5 out of 5
following a purchase from 06/10/2025
Reliable and serious site. Fast delivery and product in accordance with the description, I am delighted with the ring ordered.
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Response from Itsara
Hello Isabelle,
Thank you for your review and your order, we are delighted that you like the ring.

See you soon,
The Itsara team
V
Valerie D.
Rating: 5 out of 5
following a purchase from 06/10/2025
The jewelry is superb, does not get damaged, I am very happy with it.
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Response from Itsara
Hello Valerie,
Thank you for your message, indeed the jewelry is made of pure and solid silver (99%) which is why it is durable over time!
Thank you for your order
See you soon
V
Virginie V.
Rating: 5 out of 5
following a purchase from 06/10/2025
Super nice! I completely misjudged the size and they exchanged it for me without any problem. Thank you, I love it!
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Response from Itsara
Hello Virginie,

Thank you for your feedback! We are delighted that the exchange went well and that you like your jewelry.

See you soon,
The Itsara team
N
nathalie L.
Rating: 5 out of 5
following a purchase from 05/10/2025
still such a beautiful creation I am more than delighted I love it I love it
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Response from Itsara
Dear Nathalie,
We are delighted to learn that our creations continue to enchant you and that you appreciate them so much. Your satisfaction is our best reward. We look forward to seeing you again soon on our site!

Best regards,
The Itsara team
F
Fabienne R.
Rating: 5 out of 5
following a purchase from 04/10/2025
Beautiful jewelry, fast delivery time, very serious customer service! I recommend
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Response from Itsara
Dear Fabienne,

Thank you very much for your positive review! We are delighted that our jewelry, as well as our service, met your expectations.

Looking forward to seeing you again on Itsara.

Best regards,
The Itsara team
L
Laurence L.
Rating: 5 out of 5
following a purchase from 05/10/2025
Very beautiful silver earrings. No allergy! An "almost" unique model. I love it!
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Response from Itsara
Hello Laurence,
Thank you very much for your feedback! We are delighted that you like the earrings and that they suit you perfectly.
The Itsara team
E
Emmanuelle C.
Rating: 5 out of 5
following a purchase from 02/10/2025
Good reception of the package on time. Perfect advice and follow-up. Ring matching my expectations.
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Response from Itsara
Hello Emmanuelle
Thank you very much for your feedback! We are delighted that the ring and our support met your expectations.
The Itsara team
P
Peggy R.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very pretty and original jewelry. Nice confirmation message before shipping appreciated. Fast delivery.
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Response from Itsara
Thank you very much for your message! We are delighted that you liked our jewelry and our service.
The Itsara team
M
Marie K.
Rating: 5 out of 5
following a purchase from 04/10/2025
completely satisfied from A to Z
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Response from Itsara
Hello Marie,
A big thank you for your flattering review!
Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.

Best regards,
The Itsara team
C
Carine K.
Rating: 5 out of 5
following a purchase from 03/10/2025
Very good
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Aminata N.
Rating: 5 out of 5
following a purchase from 02/10/2025
The ordered jewelry is magnificent, the delivery time was very short and I appreciated the special care given to the packaging of the jewelry.
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Response from Itsara
Hello Aminata, Thank you very much for your feedback! We are delighted that you liked the jewelry and their presentation. The Itsara team
C
Christophe C.
Rating: 5 out of 5
following a purchase from 04/10/2025
The purchased product has not been given yet, but knowing you already, I have no worries about the satisfaction provided
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Response from Itsara
Hello Christophe
Thank you very much for your trust and loyalty! We hope that the jewelry will be as pleasing as the previous ones.
The Itsara team
P
Perrine D.
Rating: 5 out of 5
following a purchase from 03/10/2025
Speed of order reception, very beautiful jewelry and careful packaging in natural material
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Response from Itsara
Hello Perrine,
Thank you very much for your feedback! We are happy that you liked the jewelry and their packaging.
The Itsara team
A
Alex K.
Rating: 5 out of 5
following a purchase from 02/10/2025
Magnificent
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Tonia L.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very professional. Delivery very rapid! Jewelry beautifully packed. And the rings I bought were much nicer than on their site. Second time I've bought from them, and would highly recommend! Thank you Itsara ;)
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Response from Itsara
Hello Tonia, Very professional. Delivery very rapid! Jewelry beautifully packed. And the rings I bought were much nicer than on their site. Second time I've bought from them, and would highly recommend! Thank you Itsara ;)
V
Veronique D.
Rating: 4 out of 5
following a purchase from 01/10/2025
Very beautiful jewelry, very good quality Fast delivery
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Raphaelle G.
Rating: 5 out of 5
following a purchase from 01/10/2025
Unique and quality jewelry
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Response from Itsara
Hello Raphaelle,

Thank you very much for your flattering review! We are delighted that you appreciate the quality of our jewelry. We look forward to seeing you again on our site!

Best regards,
The Itsara team
S
Swan B.
Rating: 5 out of 5
following a purchase from 01/10/2025
Excellent contact, attentive, patient, goes above and beyond to find a suitable solution, very responsive, quick sending and receiving, compliance of products. Excellent!
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Response from Itsara
Thank you very much for your message! We are delighted that our attentiveness and responsiveness have satisfied you. The Itsara team
V
VERONIQUE V.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very beautiful jewelry of great quality
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Corinne R.
Rating: 5 out of 5
following a purchase from 29/09/2025
Already, several pieces of jewelry purchased from this site and never disappointed. I recommend
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Response from Itsara
Hello Corinne,
Thank you very much for your order and your loyalty.
See you soon
Tristan from Itsara
S
Sofie S.
Rating: 5 out of 5
following a purchase from 29/09/2025
Wonderful!!! I love it
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Response from Itsara
Hello Sofie,
Thank you very much for your order and your comment.
We are delighted that everything was to your liking!
Tristan from Itsara
D
DOMINIQUE O.
Rating: 5 out of 5
following a purchase from 29/09/2025
PERFECT. VERY PRETTY SILVER RINGS. I RECOMMEND
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Response from Itsara
Hello Dominique,
Thank you very much for your order and for your lovely comment!
See you soon
Tristan from Itsara
F
Françoise A.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very beautiful jewelry and the orders are quick.
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Micheline B.
Rating: 3 out of 5
following a purchase from 28/09/2025
Very pretty ring, but the metal is too dark, it doesn't feel like silver. A bit disappointed anyway.
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Response from Itsara
Hello Micheline,

Thank you very much for your order.
The darker metal is completely normal: the jewelry from the ethnic collection is patinated to highlight the patterns and the artisanal work.
We also offer a contemporary collection, in very light and shiny silver.
And of course, you can request a return if the jewelry does not suit you.

Have a nice day,
The Itsara team
M
MARIE S.
Rating: 5 out of 5
following a purchase from 26/09/2025
The ring is magnificent, just like in the photo. It is original and different from the usual ring models found in jewelry stores. Fast and careful shipping. Thank you
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Frederic C.
Rating: 5 out of 5
following a purchase from 26/09/2025
beautiful jewelry and fair prices for good quality handmade pieces. Excellent customer service if there is a problem!
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Response from Itsara
Hello Frederic,
We sincerely thank you for your flattering review. We are delighted that the quality of our jewelry and our after-sales service met your expectations.
We hope to see you again soon on our site Itsara.
Tristan from Itsara
E
Emilie P.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very beautiful silver earrings. Fast delivery.
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LAURENT P.
Rating: 5 out of 5
following a purchase from 25/09/2025
very fast delivery of superb rings and top-notch service.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 25/09/2025
High quality and very original product, nothing to say I'm a fan
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Sylvaine D.
Rating: 5 out of 5
following a purchase from 24/09/2025
Absolutely delighted with the product, the quality of the packaging, and the speed of shipping. Excellent value for money. I will definitely recommend.
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Response from Itsara
Dear Sylvaine, Thank you very much for your flattering review! Your satisfaction is our priority. We look forward to welcoming you again! Best regards, The Itsara team
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sandrine L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Delighted with the handling of my order! Personalized service (rare for an online order) and careful! The ordered bracelet meets my expectations!
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Response from Itsara
Thank you Sandrine! Glad that you liked everything. We always try to do our best so that each order is a pleasure from start to finish.
V
Valerie G.
Rating: 5 out of 5
following a purchase from 23/09/2025
Very beautiful bracelet
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François B.
Rating: 5 out of 5
following a purchase from 23/09/2025
Impeccable service, and very beautiful jewelry. Perfect.
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Laure P.
Rating: 5 out of 5
following a purchase from 23/09/2025
Perfect
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Carine G.
Rating: 5 out of 5
following a purchase from 21/09/2025
Great. Jewelry with good value for money. And especially a great follow-up from the seller Vanessa. Competent and attentive to customer satisfaction. I appreciate it. Thank you very much
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Response from Itsara
Hello Carine,
A big thank you for your positive review!
Thank you for these compliments towards Vanessa, it makes her very happy!
See you soon on Itsara!
Tristan from Itsara

Best regards,
The Itsara team
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