Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

All reviews

E
Emmanuelle P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect, as every time
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Alice C.
Rating: 5 out of 5
following a purchase from 29/07/2025
Perfect! Magnificent jewelry and top-notch customer service! Thank you
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patrick B.
Rating: 5 out of 5
following a purchase from 28/07/2025
a bracelet that matches the photos. Wise advice, and a charming and professional phone call. For all this, thank you
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jacques R.
Rating: 4 out of 5
following a purchase from 28/07/2025
very good
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Martine D.
Rating: 5 out of 5
following a purchase from 28/07/2025
Well-presented jewel, order arrived on time, very satisfied with the ring
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Chantal D.
Rating: 5 out of 5
following a purchase from 27/07/2025
perfect
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Didier M.
Rating: 5 out of 5
following a purchase from 24/07/2025
super quality (jewelry and service)
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Estelle L.
Rating: 5 out of 5
following a purchase from 26/07/2025
Very good communication, fast shipping. The packaging is true to the brand's image and values. The silver ring is very beautiful. I am delighted with my first order.
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Response from Itsara
Hello Estelle,

Thank you for your feedback
We are glad that you like your ring and that our services have satisfied you.

Looking forward to seeing you on Itsara,
Dolma, Itsara
P
Patrizia B.
Rating: 5 out of 5
following a purchase from 26/07/2025
Hello the earrings are very beautiful. I am very happy with them. Best regards
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Response from Itsara
Hello Patrizia,

Thank you for your feedback.
We are glad that you like the earrings

Looking forward to seeing you on Itsara,
Dolma, Itsara
F
Florence M.
Rating: 4 out of 5
following a purchase from 26/07/2025
Beautiful earrings (smaller than I thought) Very nice quality it was a gift that pleased. I will definitely recommend
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Response from Itsara
Hello Florence,

Thank you for your feedback.
We are delighted to hear that the earrings pleased the person they were intended for.

Looking forward to seeing you again soon on our site!
Dolma, Itsara
J
jp A.
Rating: 5 out of 5
following a purchase from 25/07/2025
N/A
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nathalie B.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very good experience, attentive and very responsive customer service + modest prices and quality as expected.
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Response from Itsara
Hello Nathalie,

Thank you for your feedback.
We are glad that your order went well

Looking forward to seeing you again on our site
Dolma, Itsara
M
Mireille C.
Rating: 5 out of 5
following a purchase from 25/07/2025
I love your jewelry. Very good finish and quality
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Response from Itsara
Hello Mireille,

We are delighted to hear that you like the jewelry.

See you soon on Itsara
Dolma, Itsara
K
Katia P.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very serious, I recommend
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Lara B.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very good quality! Very beautiful jewelry!
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Alexandra M.
Rating: 5 out of 5
following a purchase from 24/07/2025
Super
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IANINA C.
Rating: 5 out of 5
following a purchase from 22/07/2025
The company Itsara really needs to change the photographer responsible for its online catalogs! The jewelry is 100 times better than in the photo! I love it!
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H
Helene M.
Rating: 5 out of 5
following a purchase from 23/07/2025
I love your products and your customer service should be an example for all other companies
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Response from Itsara
Hello Hélène,

Thank you for your message.

We are delighted that you like our creations and touched that our customer service is, in your eyes, an example to follow.

Looking forward to seeing you on Itsara,
Dolma, Itsara
M
Mary B.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect. Fast delivery. As described
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Jean-Marc A.
Rating: 5 out of 5
following a purchase from 23/07/2025
High quality jewelry with a refined design. A very responsive and professional customer service.
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Response from Itsara
Hello Jean-Marc,

Thank you for your review.
We are delighted that you appreciated the quality of our jewelry as well as the customer service.

Looking forward to seeing you again on Itsara.
Dolma, Itsara
M
Marie S.
Rating: 5 out of 5
following a purchase from 22/07/2025
Magnificent jewelry, top quality. Order without any hesitation.
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Response from Itsara
Hello Marie,

Thank you for your feedback.
We are delighted that you like the jewelry.

Looking forward to seeing you on Itsara,
Dolma, Itsara
A
Anne-Helene L.
Rating: 5 out of 5
following a purchase from 22/07/2025
Magnificent ring. A package prepared with a lot of care.
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Response from Itsara
Hello Anne-Hélène,

Thank you for your message.
We are delighted that you like your ring.

See you soon on Itsara,
Dolma, Itsara
A
annie V.
Rating: 5 out of 5
following a purchase from 20/07/2025
very beautiful jewelry
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Florence P.
Rating: 5 out of 5
following a purchase from 21/07/2025
Very satisfied
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Nicole I.
Rating: 5 out of 5
following a purchase from 26/07/2025
Très beau bijoux qui correspond à la photo et à mon attente
Response from Itsara
Bonjour Nicole,

Merci pour votre message.
Nous sommes ravis que les bijoux vous plaisent.

Au plaisir de vous retrouver sur Itsara,
Dolma, Itsara
G
Genevieve T.
Rating: 5 out of 5
following a purchase from 22/07/2025
Perfect
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S
Sylvie C.
Rating: 3 out of 5
following a purchase from 22/07/2025
I took a model that is too large and imposing for me because it was on sale. Otherwise, the metal is beautiful
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Response from Itsara
Hello Sylvie,

We are sorry that the chosen model is a bit too large for you.
If you would like an exchange or advice for a next piece of jewelry more suited to your desires, do not hesitate to write to us at [email protected], we will be happy to help you.

Looking forward to seeing you on our site,
Dolma, Itsara
C
Corinne M.
Rating: 5 out of 5
following a purchase from 21/07/2025
Item as described, fast and very careful shipping.
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Sylvie H.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very beautiful bracelet
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Rachele G.
Rating: 5 out of 5
following a purchase from 22/07/2025
Great site, the products are beautiful, the shipments are fast and careful
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Response from Itsara
Hello Rachele,

Thank you for your review.
We are delighted that you like the jewelry.

Have a nice day,
Dolma, Itsara
P
Philippe C.
Rating: 5 out of 5
following a purchase from 22/07/2025
Quality, price, service, it’s all there! Very satisfied.
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Response from Itsara
Hello Philippe,
Thank you for your review.
We are delighted that you are satisfied with your purchase.

Looking forward to seeing you on Itsara,
Dolma, Itsara
V
Vincent W.
Rating: 5 out of 5
following a purchase from 21/07/2025
Perfect! Fast shipping and a very beautiful ring
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MARIELLE B.
Rating: 5 out of 5
following a purchase from 21/07/2025
Very happy with my purchase, as usual... I love my ring!!!
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Response from Itsara
Hello Marielle,

Thank you very much for your loyalty.
We are delighted that you like your new ring so much, it’s always a pleasure to see you again!

See you very soon,
Dolma, Itsara
B
Benjamin C.
Rating: 5 out of 5
following a purchase from 09/07/2025
Professional and friendly
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F
Françoise M.
Rating: 5 out of 5
following a purchase from 21/07/2025
Great service and good quality
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C
Carine K.
Rating: 5 out of 5
following a purchase from 20/07/2025
Great
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M
Myriam T.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very good site, serious and fast delivery. The jewelry is of very good quality and really beautiful.
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Response from Itsara
Hello Myriam,

Thank you for your review! We are delighted to hear that you appreciated the quality of our jewelry and the speed of our service.

Have a nice day,
Dolma, Itsara
A
Anne T.
Rating: 5 out of 5
following a purchase from 13/07/2025
Beautiful jewelry, bracelets finally the right size for my child-sized wrists, top-notch customer service and fast, careful shipping!+++++++++
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Response from Itsara
Hello Anne,

Thank you for this joyful message.
We are delighted that you found bracelets perfectly suited to your wrist, that’s exactly why we offer so many sizes!

Looking forward to seeing you on Itsara,
Dolma, Itsara
M
Muriel D.
Rating: 5 out of 5
following a purchase from 20/07/2025
Beautiful and affordable jewelry. Shipments are fast and beautifully packaged. I recommend!
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Response from Itsara
Hello Muriel,

Thank you for your review.
We are delighted that you like the jewelry.

Looking forward to seeing you on Itsara,
Dolma, Itsara
S
Sandrine F.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very beautiful product
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