Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
All reviews
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Christelle G.
Rating: 5 out of 5
following a purchase from 08/07/2025
Beautiful quality jewelry for all budgets. Very good customer service, attentive.
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Response from Itsara
Hello Christelle,
Thank you for your feedback.
We are delighted to learn that our jewelry and customer service met your expectations.
Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Julien B.
Rating: 5 out of 5
following a purchase from 08/07/2025
Great! Received in less than a week, good size! They offer to send you a ring sizer to measure your finger before shipping!
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Response from Itsara
Hello Julien,
Thank you for your feedback.
We are delighted that the ring fits you perfectly and that you appreciated the ring sizer service.
See you soon on Itsara,
Dolma, Itsara
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ingrid H.
Rating: 5 out of 5
following a purchase from 07/07/2025
Fast and careful delivery, as well as after-sales service. Good quality jewelry and especially large sizes.
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Response from Itsara
Hello Ingrid,
Thank you for your message.
We are happy that you appreciated the quality of the jewelry, the care taken in delivery, and the availability of large sizes, which is particularly important to us.
Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Augustin L.
Rating: 5 out of 5
following a purchase from 13/07/2025
Second time ordering a ring from Itsara and I'm just as satisfied as the first time. Package arrived quickly, packaging is great, the ring itself sizes perfectly and looks amazing, as well as being good quality.
Response from Itsara
Hello Augustin,
Thank you so much for your kind words and for your continued trust!
We’re delighted that your second experience with us was just as satisfying as the first.
We look forward to accompanying you on your next jewelry discovery,
Dolma, Itsara
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Roxane L.
Rating: 5 out of 5
following a purchase from 07/07/2025
Quality products, delivered carefully and quickly!
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Mathieu P.
Rating: 5 out of 5
following a purchase from 05/07/2025
fast delivery and product meets my expectations!
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Pauline B.
Rating: 5 out of 5
following a purchase from 13/06/2025
Beautiful braided bracelet, in silver. Nice ring, comfortable to wear. Package received quickly in beautiful natural packaging, thank you.
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Muriel P.
Rating: 1 out of 5
following a purchase from 05/07/2025
I am still waiting for my ring exchange, and I see that the package only left yesterday, July 21, while I sent the first ring on July 16, and supposedly the new one left on the 19th.
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Response from Itsara
Hello Muriel,
As stated in our exchange policy, we must wait for the receipt of your return before we can send the new ring. Your return was indeed received on Friday, July 21.
Since our team does not work on weekends and the post does not deliver on Sundays, the exchange was shipped this Monday, July 21.
Thus, between sending, receiving, processing, and shipping, a few days are necessary.
In this case, 5 days have passed.
Best regards
Thank you for your understanding!
The Itsara team
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Stephanie C.
Rating: 5 out of 5
following a purchase from 06/07/2025
I have always been delighted with my orders. Beautiful original jewelry. I had an issue with my last order but the after-sales service was responsive and gave a positive response. I recommend.
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Response from Itsara
Hello Stéphanie,
Thank you very much for your loyalty and for this feedback!
We are happy that you are satisfied with your jewelry, and that our after-sales service was able to respond quickly and effectively to your request.
It is a real pleasure to support you.
Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Marie C.
Rating: 5 out of 5
following a purchase from 06/07/2025
Careful and fast shipping. Beautiful quality of the ring.
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Kathy D.
Rating: 5 out of 5
following a purchase from 05/07/2025
Quality jewelry, 2nd order, not disappointed but you could give us a discount. Thank you
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Response from Itsara
Hello Kathy,
Thank you for your message.
We are delighted that you are satisfied once again.
We occasionally offer discounts or exclusive offers, don't hesitate to sign up for our newsletter to take advantage of them!
See you soon on Itsara,
Dolma, Itsara
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HELENE L.
Rating: 5 out of 5
following a purchase from 06/07/2025
Perfect, Top jewelry both for originality and for quality and price The people are great always good advice, adorable and responsive!
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Response from Itsara
Hello Hélène,
Thank you for your message.
Your feedback on our jewelry, our prices, and especially on the team touches us a lot!
It is a real pleasure to be able to advise and support you with kindness.
See you very soon,
Dolma, Itsara
O
Odile S.
Rating: 5 out of 5
following a purchase from 06/07/2025
The silver jewelry from Itsara is magnificent, I am
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Muriel D.
Rating: 5 out of 5
following a purchase from 05/07/2025
Perfect! Good quality
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Jocelyne L.
Rating: 5 out of 5
following a purchase from 05/07/2025
Jewelry conforms to your site and is of beautiful quality.
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Philippe B.
Rating: 5 out of 5
following a purchase from 30/06/2025
Pretty bracelet, in line with my expectations. Thank you to customer service for their advice.
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Veronique V.
Rating: 5 out of 5
following a purchase from 04/07/2025
The earrings are original and very pretty. I will order again without hesitation.
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Sylvie A.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very happy with my purchase which was delivered quickly. I received it in a very nice package.
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Nadine L.
Rating: 5 out of 5
following a purchase from 04/07/2025
Super, my last ring is so beautiful!!! This is my 3rd ring and a necklace and I am still very satisfied, of very good quality, very beautiful jewelry, I love!!!
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muriel M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Really very happy with my purchases
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Patricia G.
Rating: 5 out of 5
following a purchase from 04/07/2025
Great
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Carole L.
Rating: 5 out of 5
following a purchase from 04/07/2025
Incredible jewelry Stunning craftsmanship and quality Fast delivery, very careful packaging and respectful of nature Delighted to have discovered this site Bravo and thank you
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Response from Itsara
Hello Carole,
Thank you very much for your message.
We are happy that you felt everything that is dear to us: the quality of craftsmanship, the beauty of the pieces, and the care taken with every detail — even the packaging.
Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Julie A.
Rating: 5 out of 5
following a purchase from 04/07/2025
Serious site, quality jewelry, very good follow-up and advice. The packaging smells wonderfully good. I recommend everyone to order on Itsara.
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Response from Itsara
Hello Julie,
Thank you for your message.
We are delighted that you appreciated the quality of the jewelry, the personalized follow-up, and even the scent of the packaging
Your recommendation makes us very happy.
Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Cindy D.
Rating: 5 out of 5
following a purchase from 03/07/2025
Fabulous jewelry and excellent craftsmanship, very kind staff, attentive and very competent. I highly recommend this site and I would order again without hesitation soon!
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Response from Itsara
Hello Cindy,
Thank you for this feedback.
We are touched by your words about our jewelry and the team.
We will be happy to see you again for your next order!
Best regards,
Dolma, Itsara
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Fabienne C.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very happy with the order and delivery. I even received a message to verify that the dimensions I noted were correct. Thank you.
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Jean-Claude W.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very happy with the Itsara jewelry store. The ethnic jewelry is very well commented on the symbolism of the decorative patterns.
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Marie-Line H.
Rating: 5 out of 5
following a purchase from 03/07/2025
this is my first order on the site I appreciated the sms to know if I wanted a ring sizer to receive the right size package received quickly and in accordance with what I wanted and the site
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Response from Itsara
Hello Marie-Line,
Thank you for your feedback.
We are delighted that your first experience with us went well.
Looking forward to seeing you again on Itsara
Dolma, Itsara
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Vincent C.
Rating: 5 out of 5
following a purchase from 03/07/2025
Product of very good quality and in accordance with my choice. Is it possible to have more options in size 78?
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Response from Itsara
Hello Vincent,
Thank you very much for your feedback.
For larger sizes, it can indeed depend on the model. Please feel free to email us if a particular ring interests you in size 78: we will gladly see if an adaptation is possible.
Have a very nice day,
Dolma, Itsara
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Aurelie J.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very reliable online store. Orders arrive quickly, the jewelry is as beautiful as in the photo, truly made of silver, and does not get damaged or tarnished over the years (even when worn constantly). I have already made returns that went very well.
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Response from Itsara
Hello Aurélie,
Thank you for your feedback. We are delighted that our jewelry accompanies you daily and lasts for years without losing its shine.
It is also a real pleasure to know that our services meet your expectations.
See you very soon,
Dolma, Itsara
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Noelle Dominique M.
Rating: 5 out of 5
following a purchase from 02/07/2025
Nice silver jewelry catalog. Beautiful quality and originality of the jewelry. Fast delivery.
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David P.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very attentive and responsive. Nice presentation of the jewelry. Very pretty and quality jewelry (ring).
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Corinne L.
Rating: 5 out of 5
following a purchase from 02/07/2025
Quality, respect for deadlines, everything is there!!! Thank you.
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Florent L.
Rating: 5 out of 5
following a purchase from 02/07/2025
Quality product and top-notch customer service.
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Anthony N.
Rating: 5 out of 5
following a purchase from 02/07/2025
Product conforms to the description. Very nice quality. Fast and careful shipping. Really satisfied.
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Celine C.
Rating: 5 out of 5
following a purchase from 30/06/2025
Excellent purchase
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Sandrine L.
Rating: 5 out of 5
following a purchase from 01/07/2025
Thank you, beautiful responsiveness
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Marie F.
Rating: 5 out of 5
following a purchase from 01/07/2025
Top customer service and quality service. I love my new ring.
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Response from Itsara
Hello Marie,
Thank you very much for your message.
We are delighted that you like your new ring so much, and that you were satisfied with the service.
Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Catherine M.
Rating: 5 out of 5
following a purchase from 06/07/2025
Décidément Itsara a une griffe unique : les créations sont racées, authentiques et les fabrications de grande qualité. J'adore leurs bijoux qu'on ne retrouve nulle part ailleurs. Merci Itsara !!!
Response from Itsara
Bonjour Catherine,
Merci beaucoup pour votre message 😊
Nous sommes ravis que nos bijoux vous plaisent autant et que vous ressentiez ce qui fait l’âme d’Itsara : des créations uniques, authentiques et pleines de caractère.
Merci pour votre confiance,
Au plaisir de vous retrouver sur Itsara☀️
Dolma, Itsara
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Sylvie P.
Rating: 4 out of 5
following a purchase from 01/07/2025
Almost perfect because there is a minimum order for free delivery otherwise top notch
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Christelle B.
Rating: 5 out of 5
following a purchase from 29/06/2025
I was pleasantly surprised, there is very good communication, the shipping is fast and careful, the product is very beautiful. I recommend
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Response from Itsara
Hello Christelle,
Thank you for your feedback. We are delighted that everything, from communication to the jewelry, pleased you.
Looking forward to seeing you again on Itsara,
Dolma, Itsara
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