The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
All reviews
A
Anne C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Order arrived quickly, nice products, easy to navigate site.
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Response from Jiminis
Hello Anne! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
K
Kevin M.
Rating: 1 out of 5
following a purchase from 06/10/2023
Following an order, I contacted customer service several times, but received no response from them. This site is absolutely NOT SERIOUS!
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Response from Jiminis
Hello Frédéric or Kévin, we are a bit lost... Thank you for taking the time to share our lack of seriousness. However, we did ship a first package, which arrived on time, to the recipient you chose (even if it was a mistake, we understood it well), then a second one, also on time, which reached you. We have just received the first package back, which stayed at its pickup point for 14 days. We will therefore be able to refund you after verifying its contents. The fact that you did not receive an immediate response can be reproached to us, of course, and we sincerely apologize for that; we are
F
Frederic B.
Rating: 1 out of 5
following a purchase from 11/10/2023
nonexistent customer service!! Does not respond to emails (contact form) or phone calls. Avoid!
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Response from Jiminis
(Copy-paste of your second review) Hello Frédéric or Kévin, we're a bit confused... Thank you for taking the time to inform us of our lack of seriousness. However, we did send a first package, which arrived on time, to the recipient you chose (even though it was a mistake, we understood), then a second one, also on time, which reached you. We have just received the first package back, which stayed at its relay point for 14 days. We will be able to refund you after verifying its contents. The fact that you did not receive an immediate response can be blamed on us, of course, and we apologize for that, we are "slightly" overwhelmed during this end-of-year period. To say that our site is not serious, when you received 2 orders on time, and your recipient error has not, for now, resulted in any penalty or refusal on our part to refund the merchandise... we think you're being a bit harsh... Nevertheless, we hope you enjoyed our products and that the good thousand positive reviews on our site will convince you that we are somewhat serious after all ;) The Jimini's customer service
L
Lucile G.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very good but too expensive!
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Julien D.
Rating: 5 out of 5
following a purchase from 07/10/2023
a bit
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Response from Jiminis
overwhelmed during this end-of-year period. To say that our site is not serious, when you have received 2 orders on time, and that your recipient error has, so far, not resulted in any penalty or refusal on our part to refund the merchandise... we think you are being a bit harsh... Nevertheless, we hope you appreciated our products and that the good thousand positive reviews on our site will convince you that we are still a bit serious after all ;) The Jimini's customer service
S
Stephanie S.
Rating: 5 out of 5
following a purchase from 04/10/2023
Fast delivery and perfect quantity
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Response from Jiminis
Hello Stephanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
Y
Yann R.
Rating: 5 out of 5
following a purchase from 23/09/2023
Order shipped quickly, secure site and products conform to the description
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Response from Jiminis
Hello Yann, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
G
Georges P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Very good
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review, it is very useful to us :) See you soon and have a great day! The Jimini's team
M
Matthieu S.
Rating: 5 out of 5
following a purchase from 01/10/2023
Fast delivery.
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Response from Jiminis
Hello, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
M
Mélanie S.
Rating: 5 out of 5
following a purchase from 05/10/2023
Very good ??
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Response from Jiminis
Hello Mélanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
D
Dominique T.
Rating: 3 out of 5
following a purchase from 22/09/2023
The retailer at the pickup point noticed and regretted that the package was delivered damaged and opened. Fortunately, the order was complete. On the other hand, the tracking of the package is not clear; phishing-related messages appeared at the same time as the package tracking messages. It is difficult to find your way and trust one message or another.
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Response from Jiminis
Hello Dominique, First of all, thank you for your order and for your trust. You inform us that the retailer at the Mondial Relay point regretted that the package was damaged during transport by Mondial Relay. We are in no way responsible; it is the carrier's responsibility. In this case, you should refuse the package. Regarding the messages received, we send messages for package tracking and nothing else; your personal data is neither used for commercial purposes nor shared. Have a great day and see you soon. The Jimini's team
C
Clémence J.
Rating: 4 out of 5
following a purchase from 19/09/2023
Easy to navigate site
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Response from Jiminis
Hello Clémence! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
C
Charles R.
Rating: 1 out of 5
following a purchase from 12/09/2023
No response from customer service and I haven't received my package
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Response from Jiminis
Hello, Thank you for your order and for your trust. I couldn't find any emails sent to our customer service, however, I was able to trace the route of your package. It could not be delivered to your home and was therefore delivered to a pickup point. Since it was not picked up, it was returned to us after 15 days. We kindly ask you to contact our customer service at [email protected] Have a great day. The Jimini's team
E
Eric H.
Rating: 4 out of 5
following a purchase from 18/09/2023
Good, easy to use
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Response from Jiminis
Hello Eric, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
P
Pascale L.
Rating: 4 out of 5
following a purchase from 17/09/2023
Too bad, the flour was no longer available
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Response from Jiminis
Hello Pascale, Thank you for taking the time to leave us a review. We have never sold flour on our website, however, we are considering it :) See you soon and have a great day! The Jimini's team
F
Fanny T.
Rating: 5 out of 5
following a purchase from 11/09/2023
top, arrived quickly
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Response from Jiminis
Hello Fanny, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
C
Celine G.
Rating: 5 out of 5
following a purchase from 10/09/2023
Very good site
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
M
Mickael M.
Rating: 4 out of 5
following a purchase from 05/09/2023
Top, arrived quickly
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Response from Jiminis
Hello Fanny, A big thank you for sharing your experience! Our customers' reviews help us improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
C
Catherine D.
Rating: 5 out of 5
following a purchase from 04/09/2023
Product matching the order
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Response from Jiminis
Hello Mickael, Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
C
Celine C.
Rating: 5 out of 5
following a purchase from 05/09/2023
Very good site
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
C
Christian V.
Rating: 5 out of 5
following a purchase from 03/09/2023
Very clear and well-made site
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Response from Jiminis
Hello CELINE, A big thank you for sharing your experience! Our customers' reviews help us improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
P
Patrick L.
Rating: 5 out of 5
following a purchase from 29/08/2023
Hello Catherine! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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C
Cedric D.
Rating: 5 out of 5
following a purchase from 27/08/2023
Hello Christian! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Response from Jiminis
Simple site to navigate
T
Théo S.
Rating: 5 out of 5
following a purchase from 18/08/2023
Very good and easy
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Response from Jiminis
No problem
C
Cyrille R.
Rating: 5 out of 5
following a purchase from 10/08/2023
Shipping was timely and met my expectations, thank you
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Response from Jiminis
Hello Cyrille! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
L
Laurence R.
Rating: 4 out of 5
following a purchase from 05/08/2023
Package received a week later. Very good products, created a surprise among my guests. I would recommend.
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Response from Jiminis
Hello Laurence, Thank you for taking the time to leave us a review! We are happy that your guests appreciated it ;) See you soon and have a great return! The Jimini's team
T
Thomas B.
Rating: 5 out of 5
following a purchase from 25/07/2023
Fast, efficient, well protected
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Response from Jiminis
Hello Thomas! Thank you for taking the time to leave us a review! See you soon and have a great summer! The Jimini's team
V
Veronique B.
Rating: 5 out of 5
following a purchase from 25/07/2023
very good
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Response from Jiminis
Hello Véronique, Thank you for these 5 stars! We are delighted that you were satisfied. See you soon! The Jimini's team
V
Veronique S.
Rating: 5 out of 5
following a purchase from 27/07/2023
Perfect!!! Attentive team, package received as expected very quickly! Thank you very much
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Response from Jiminis
Hello Veronique, A big thank you for sharing your experience! Our customers' reviews help us improve our products and the quality of our services, but also guide other customers. Have a nice day and a great summer! See you soon. The Jimini's team
A
Alexandre D.
Rating: 5 out of 5
following a purchase from 19/07/2023
Super good and super fast
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Response from Jiminis
Hello Alexandre, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
S
Sarah H.
Rating: 5 out of 5
following a purchase from 12/07/2023
Very easy to use
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Response from Jiminis
Hello Sarah! Thank you for taking the time to leave us a review! See you soon and have a great summer! The Jimini's team
E
Elodie K.
Rating: 5 out of 5
following a purchase from 09/07/2023
very good site
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Response from Jiminis
Hello Elodie, Thank you for taking the time to give us a nice rating ;) We are delighted that you like our site! See you soon and have a great summer! The Jimini's team
L
Line G.
Rating: 5 out of 5
following a purchase from 09/07/2023
Fast, efficient, well packaged and I really liked having a little flyer explaining the benefits of eating insects. I will definitely recommend :)
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Response from Jiminis
Hello Line, Thank you for sharing your experience, we are happy that you want to recommend our site and that you liked our flyer ;) See you soon and have a great summer! The Jimini's team
J
Jeremy H.
Rating: 5 out of 5
following a purchase from 09/07/2023
Incredible sensation
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Response from Jiminis
Hello Jérémy, Thank you for this review, we are happy that you experienced incredible sensations with our products ;) See you soon and have a great summer! The Jimini's team
E
Elisabeth A.
Rating: 4 out of 5
following a purchase from 08/07/2023
Ok nothing to report
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Response from Jiminis
Hello Elisabeth! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
F
Fabrice P.
Rating: 5 out of 5
following a purchase from 12/07/2023
I will enjoy and introduce this new way of consumption to my friends
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Response from Jiminis
Hello Fabrice! Thank you for your review! Feel free to talk about it around you, it will help us get known ;) See you soon and have a great summer! The Jimini's team
V
Véronique P.
Rating: 5 out of 5
following a purchase from 05/07/2023
Content conforms to the description. Guaranteed surprise for my guests!! ??
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Response from Jiminis
Hello Véronique! Thank you for taking the time to leave us a review! We hope your friends enjoyed it! See you soon and have a great day! The Jimini's team
L
Laurent G.
Rating: 5 out of 5
following a purchase from 06/07/2023
Clear, fast, efficient
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Response from Jiminis
Hello Laurent! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
L
Léa M.
Rating: 5 out of 5
following a purchase from 09/07/2023
Everything is perfect from the search to the purchase!
However, after several orders, a small discount or a coupon would be welcome :)
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Response from Jiminis
Hello Léa! Thank you for this review and for your loyalty! You can benefit from discounts by creating packs directly on our website ;) Plus, you will enjoy free shipping from 30€ of purchases! See you soon and have a great summer! The Jimini's team
J
Jennifer G.
Rating: 5 out of 5
following a purchase from 30/06/2023
Smooth
Everything went very well
Fast delivery
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Response from Jiminis
Hello Jennifer! Thank you for taking the time to leave us a review! See you soon and have a good day! The Jimini's team
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