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A
Rating: 5 out of 5
I could not be happier. The goods arrived promptly, were very well packaged and were exactly what I ordered. Impeccable customer service. A firm to recommend.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
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A
Rating: 5 out of 5
Very professional, very good.
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Rating: 4 out of 5
Delivery is still slow for Belgium. But that's down to the carrier.
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A
Rating: 5 out of 5
Fast delivery, well packaged product, no regrets
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Rating: 5 out of 5
Great product. Faithful to my project. Good quality aluminum. Clean cuts. Would recommend
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A
Rating: 5 out of 5
Bravo When will engraving be possible? When will you be able to cut plastic?
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A
Rating: 2 out of 5
The order has not arrived. The delivery tracking link does not work
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Response from John Steel
Hello José, thank you for your feedback. You have requested a refund for this order dated 22/01/2018, so it is quite normal not to receive it... In the meantime, you have received the one dated 01/27/2018, and the one dated 05/02/2018 is currently being delivered. We have emailed you the link to track your package. Have a nice day!
A
Rating: 5 out of 5
The parts ordered are compliant, the deadlines are respected, nothing but happiness.
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A
Rating: 5 out of 5
no problem . site to recommend
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A
Rating: 5 out of 5
Top.
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A
Rating: 5 out of 5
Perfect workmanship and fast delivery
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A
Rating: 5 out of 5
Perfect, simple, fast and efficient I recommend
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A
Rating: 4 out of 5
Not very precise about the finish of the stainless steel (shiny raw) precision given 2 shiny sides 1 protected In fact no shiny side A question was asked, (destination of the room?) answer behind cooking plate) no answer confirming the suitability for this function Preferable not to question in this case Overall satisfied and ready to recommend to friends Best regards
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
I'm convinced that this kind of service - on-demand manufacturing of very small series or one-off items via the Internet - is the future, and JohnSteel is clearly well positioned. And congratulations on the very pleasant communication.
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A
Rating: 4 out of 5
Delivery in 2 stages, as no call from the delivery man stuck behind the gate. The corten ordered was not really rusty. Excellent customer service, with great help in setting up our logo.
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A
Rating: 1 out of 5
Order of a part the diameter of the holes must be indicated IN RADIUS and not in DIAMETER when one drills a hole one says I use a drill of 8 and not a drill of a radius of 4 The parcel is dispatched in point relay without any Name of recipient, after a few days not receiving notice I go to the relay, after research the parcel was there but without Name Assessment: Company NUL
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Response from John Steel
Hello Alain, Thank you for your feedback. You're right, it's not logical to indicate a drilling radius and that's why we're going to modify this parameter. We are still investigating the cause of the absence of the name of the addressee. We understand your dissatisfaction and wish you a pleasant day.
A
Rating: 5 out of 5
Super, product conforms in every respect to my request. The cut-outs are well done. The package is well packed. What would be nice is if, once we'd finished the cutting plan, the plan could be visible on the site, or sent by email for confirmation, that would reassure us about the dimensions we've provided. Otherwise, nothing to say, excellent work.
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A
Rating: 5 out of 5
Very professional, fast.
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Rating: 5 out of 5
excellent
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A
Rating: 5 out of 5
Product conforms to my expectations, neatly cut and very well packed. Delivery took a long time due to a destination error.
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A
Rating: 5 out of 5
Product as requested and delivery on time.
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A
Rating: 5 out of 5
Delivery time, packaging, product condition and conformity impeccable.
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A
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
good reception packaging very good quality article
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A
Rating: 4 out of 5
Very good service. The part I ordered was exactly what I asked for. In terms of delivery, it's a shame that the site doesn't offer Relais Colis delivery and only TNT. In the end, TNT didn't deliver and dropped the part off at the local Relais Colis. Result: over a week for delivery.
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A
Rating: 5 out of 5
Very good quality product, delivered quickly. Thank you
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Hello, Everything went well, thank you. And for the second time. Just a detail: I couldn't open the link on the delivery tracking. For the rest, everything is OK.
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A
Rating: 5 out of 5
Very good seller and top product
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Rating: 5 out of 5
Impeccable, cuts just right, plates very well packaged. I'm very satisfied. If I need plates again I won't hesitate to recommend.
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Rating: 4 out of 5
very good quality, but very expensive
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Rating: 5 out of 5
No complaints. Perfect
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Rating: 5 out of 5
very good to recommend to others
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Rating: 5 out of 5
only one drawback. a corner on each of my two plates arrived bent. a bit tricky to straighten. Remember to have the holes for the hooking screws drilled when you order.
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Response from John Steel
after that it's just too hard."
A
Rating: 5 out of 5
nice work
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Top
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Rating: 4 out of 5
I'm really happy with the product, from the order to the delivery. .... I would just like to have some details about the delivery time.
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