/10
★★★★★
based on 4477 reviews published
★★★★★
based on 4477 reviews published
Latest customer reviews
5
/5
★★★★★
As ordered and prompt delivery
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5
/5
★★★★★
Very good achart experience with fast delivery and follow-up from the John Steel team.
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5
/5
★★★★★
Clear, simple site.
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5
/5
★★★★★
Small measurement error corrected by phone the day after order, free of charge Thank you Johnsteel.
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5
/5
★★★★★
Very good site
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4
/5
★★★★☆
Easy to design items on the website. Very good service. For delivery, a TNS option with collection from a relay point would be welcome. I had to mobilize someone all day to wait for delivery.
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3
/5
★★★☆☆
Postage far too expensive
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Answer from John Steel
Hello, shipping costs are included in the price of the piece. They are calculated according to the size and weight of the part. Best regards, Customer Service.
5
/5
★★★★★
Very well packaged
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5
/5
★★★★★
Perfect thank you
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5
/5
★★★★★
No worries, from order to delivery. Nothing to add, it was perfect.
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4
/5
★★★★☆
Straightforward;a job well done;you serve your customers well.
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5
/5
★★★★★
Perfect
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3
/5
★★★☆☆
A very delayed delivery. 9 days to arrive... Unfortunately, the address provided was not fully transcribed by the service provider, so the parcel remained in the depot for 4 days. No sms or info given by the deliverer to report the delay or delivery difficulties encountered.
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Answer from John Steel
Hello, We apologize for the delay in delivery. There was an error in the delivery address which prevented our service provider from making the delivery. The problem was subsequently resolved, but took some time to resolve due to public holidays. Thank you for your understanding.
5
/5
★★★★★
Hello, everything is perfect, the simplicity of the site, the e-mail exchanges, the conditions, the delivery. The only comment is that I had to deburr the edges of the plate, which had a few sharp asperities. It's just a detail. Yours sincerely, Claude RADIX
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4
/5
★★★★☆
Reliable e-tailer, practical web format for prototyping
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5
/5
★★★★★
Material conforms. Fast shipping. RAS
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5
/5
★★★★★
Impeccable service, delivery and merchandise. Excellent concept. I'll be back again.
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5
/5
★★★★★
This is my 7th B2B order, and it's always perfect. They're a highly efficient subcontractor for the production of stainless steel blanks for engraving machine plates. Thanks to John Steel, I was able to cut my production time by several days.
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4
/5
★★★★☆
Good part cutting
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5
/5
★★★★★
Clean cut Very satisfied I would recommend this site.
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4
/5
★★★★☆
Very good.
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5
/5
★★★★★
Well
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5
/5
★★★★★
Great site. Great service. It's easy to get metal cut.
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5
/5
★★★★★
Delivery on time and item extremely well packaged. Item conforms to my request in every respect, I would just have appreciated it if the references of my corten steel plate had not been printed on the decorative side, as I had cut out a customer service note that was easy to reach.
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2
/5
★★☆☆☆
The parts were received with a poor finish (approximate dimensions, no sanding, joints to be touched up, incomplete drilling).
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Answer from John Steel
Hello, Some of the holes configured did not meet the technical constraints of laser cutting. The hole diameters were smaller than the thickness of the part's sheet metal. As for the contours of the part, the lack of precision stems from the ratio between the highly detailed contours and the considerable thickness. Our customer service department has contacted you.
5
/5
★★★★★
Great service, perfect cut and fast delivery
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4
/5
★★★★☆
The Dpd delivery service is, as usual, very disappointing. On the tracking it says: the package could not be deposited representation the next business day (ie 3 days later) while I was at home all day waiting for the package that was announced ... but no deliveryman came ... great dpd and not the first time ..... deliveryman to avoid ...
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1
/5
★☆☆☆☆
Deadlines far too long, part made with half the holes, in short I had to do the job myself 10 days late and lost 100 bucks. too bad the concept is good.
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Answer from John Steel
Hello, We apologize for the delay in the delivery of your order due to the various bank holidays and long weekends in May. We have sent you a credit note for the amount of the defective part. Yours faithfully
5
/5
★★★★★
What can I say, everything is perfect 😉 more than reasonable price, fast processing and shipping as well.
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5
/5
★★★★★
Always perfect service.
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