/10
★★★★★
based on 4338 reviews published
★★★★★
based on 4338 reviews published
Latest customer reviews
2
/5
★★☆☆☆
I'm used to receiving the goods d+1 on my previous orders, but I had to wait a week. Unreachable on the phone, I no longer recommend using John steel services.
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Answer from John Steel
Hello, Thank you for taking the time to share your experiences and especially thank you for your long-standing loyalty. We can be reached at [email protected], on 0800 746 548 (9-12h/14-17h+ answering machine) or via chat. We apologize for the delay in delivery (D+4 instead of D+3). Your parcel was picked up by our carrier 1 day later than expected.
4
/5
★★★★☆
Part conforms to dimensions but received slightly deformed. I had to straighten it. But as it's not an aspect piece, it wasn't a real problem.
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5
/5
★★★★★
Serious company
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4
/5
★★★★☆
The website can be improved. Memorization of material and thickness with DXF is desirable. The ability to share projects would be appreciated.
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Answer from John Steel
Hello, Thank you for taking the time to share your experience with our John Steel Pro advanced cutting service. We are happy to take into account your ideas for the evolution of our tools. You can share files with the desired material, grade & thickness. Find out more here: https://goo.gl/Du4c1m Have a nice day, The SteelTeam
4
/5
★★★★☆
Impeccable service and product, but limiting the choice of delivery to DHL results in very high delivery costs...delivery to a relay point would be much more affordable...
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5
/5
★★★★★
Fast, efficient and inexpensive. I'll be back soon.
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5
/5
★★★★★
Top, product very well protected, delivered quickly
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5
/5
★★★★★
Perfect customer service and delivery. I had some problems with the basic prohibitions, such as drilling less than the thickness, which is not indicated. Otherwise, I'm delighted with the site and the efficiency.
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
Second order from john steel and still satisfied, both with the delivery and the quality of the products supplied. No need to contact customer service.
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4
/5
★★★★☆
Satisfied
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5
/5
★★★★★
Fast and compliant, very good address
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5
/5
★★★★★
Very good service
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5
/5
★★★★★
I'm very happy with the service and hope it continues. Thanks to your team.
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5
/5
★★★★★
Good value for money despite a slight imperfection on one of the pieces (projected pellets of melted material) fast service in line with my expectations.
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5
/5
★★★★★
Impeccable. Delivery on time and product absolutely compliant.
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5
/5
★★★★★
Some plates are not very flat, too bad the rest is top notch, delivery and after-sales service.
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4
/5
★★★★☆
All is well, nothing to report
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4
/5
★★★★☆
Relay point shipping would be a huge plus for small orders/parts.
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5
/5
★★★★★
Ras
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5
/5
★★★★★
This is the third time I've worked with pro.john steel and I've always found the same professional approach to product design and customer support, order administration and manufacturing and delivery times. Amazing. I highly recommend them.
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5
/5
★★★★★
Very satisfied with my first order
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
Nickel
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5
/5
★★★★★
Hello, Very happy to work with you. Sincerely
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4
/5
★★★★☆
Well
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5
/5
★★★★★
The site is clear, practical, simple and humorous. Well done John
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5
/5
★★★★★
Perfect, apart from a few knocks on the parcel which slightly distorted my cut-outs.
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5
/5
★★★★★
Quick and well done, very good
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5
/5
★★★★★
The system is easy to use. For professionals (with an ALSACE TOLERIE account), payment by invoice instead of by credit card remains to be modified. The only point that hasn't been perfected to date is the referencing of orders, with the need to enter an order number that isn't included on the BLs.
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