9.6/10
★★★★★
based on 4528 reviews published

Latest customer reviews

5 /5
★★★★★
Order received perfectly compliant and very well protected. Strange pricing policy, a 30 mm x 2000 mm aluminum strip costs much less than 4 strips of 30 mm x 500 mm
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Angel M.
purchased on 09/06/2025
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5 /5
★★★★★
I ordered a custom aluminum hood frame. The product is perfect, very good quality. Very efficient customer service
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Anne R.
purchased on 23/06/2025
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5 /5
★★★★★
Product conforms to the order. Delivery ahead of the scheduled date. Company to recommend.
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Luc T.
purchased on 26/06/2025
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5 /5
★★★★★
From ordering to delivery, all steps went as desired. The information is clear and respected, and I should also mention the care taken in the packaging. I don't have major needs for John Steel products, but this order is my second; the quality was already there a few years ago to the point that I would recommend without hesitation a third time if needed. A score of 6 out of 5 would be deserved.
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Jacques L.
purchased on 11/06/2025
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5 /5
★★★★★
Perfect, as requested
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Alain J.
purchased on 11/06/2025
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5 /5
★★★★★
Very satisfied with my order.
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Arlette H.
purchased on 01/06/2025
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5 /5
★★★★★
Delivery and ordered item impeccable. phone call to receive technical information: 5/5
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Sylvain B.
purchased on 24/04/2025
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5 /5
★★★★★
OK
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Serge O.
purchased on 04/06/2025
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5 /5
★★★★★
Serious company and fast shipping, I recommend
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Didier N.
purchased on 11/06/2025
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5 /5
★★★★★
Nickel, no issues with dimensions and reception as agreed.
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Etienne P.
purchased on 28/05/2025
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5 /5
★★★★★
Very satisfied.
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Marie-laure D.
purchased on 30/05/2025
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5 /5
★★★★★
Very good, order as expected.
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Clément M.
purchased on 28/05/2025
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5 /5
★★★★★
Thank you for your service. The order and receipt of the product went well. The product meets the request. The dimensions are respected and the cutting is impeccable, especially the deburring. I highly recommend this site.
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Ducard Sartori I.
purchased on 30/05/2025
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1 /5
★☆☆☆☆
Plate cut on the wrong side... called customer service, left a message. No one calls me back. So I am not happy and I do not recommend.
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Boris B.
purchased on 01/05/2025
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5 /5
★★★★★
It's exactly what I wanted
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Perrine J.
purchased on 29/04/2025
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5 /5
★★★★★
Good but significant production cost.
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Jean-luc G.
purchased on 30/05/2025
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1 /5
★☆☆☆☆
1) The site was misleading, the product I purchased is a corten sheet that actually did not arrive with the corten finish! I then checked, as often happens, written in small print and absolutely not highlighted it was stated that the sheet would arrive without the corten effect! 2) The shipment was made after many days and the goods arrived after more than 20 days! 3) It is practically impossible to return the goods! The shipping costs are borne by the buyer but not only that, they must be organized by the buyer!!!....... they therefore have very high costs because the buyer has no bargaining power, it is a one-time shipment!
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Franco C.
purchased on 04/05/2025
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5 /5
★★★★★
Ras
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Didier D.
purchased on 25/05/2025
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5 /5
★★★★★
Very satisfied I recommend this company
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Myriane L.
purchased on 28/04/2025
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5 /5
★★★★★
Very good, attentive to feedback
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Bernard D.
purchased on 26/05/2025
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5 /5
★★★★★
Hello Delivery on time and especially well packaged.. I am fully satisfied
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Bruno V.
purchased on 01/06/2025
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5 /5
★★★★★
Very satisfied
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Yves C.
purchased on 14/05/2025
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5 /5
★★★★★
Very satisfied with the delivery, packaging, and product (custom aluminum plate)
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Jerome C.
purchased on 25/05/2025
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4 /5
★★★★☆
It's a shame that the centerpiece "domisiladore" is scratched, I will have to resurface it.
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Serge L.
purchased on 20/05/2025
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Answer from John Steel
Hello,

Thank you for your feedback. We are truly sorry to hear that your piece arrived scratched. This is not up to our quality standards, and it remains a very rare case.

Please do not hesitate to contact our customer service with a photo of the piece, we will find a suitable solution together. Your satisfaction remains our priority.

Best regards,
The John Steel team
5 /5
★★★★★
Perfect
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Jean Francois T.
purchased on 22/05/2025
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5 /5
★★★★★
Superb transaction, competent and friendly staff! What a joy to have helpful and kind people. Thank you for the high-quality product delivered on time. Best regards
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Tiffany B.
purchased on 02/05/2025
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5 /5
★★★★★
Ras
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Jean Marc R.
purchased on 24/05/2025
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4 /5
★★★★☆
No issues regarding quality. However, paying about €16 extra to be delivered on a Tuesday and only being delivered on Wednesday, I find that regrettable!!!
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Marcel J.
purchased on 27/05/2025
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Answer from John Steel
Hello,

Thank you for your feedback. We are delighted that the quality of our products has satisfied you.

Regarding the delivery delay, we completely understand your disappointment. This type of delay is exceptional, but we sincerely apologize for this inconvenience.

Please do not hesitate to contact our customer service so that we can discuss this together.

Best regards,
The John Steel team
5 /5
★★★★★
Meets my expectations, fast delivery and very well packaged
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Bruno S.
purchased on 26/05/2025
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5 /5
★★★★★
Parts conforming to the plan, clean cut, well-protected parts in their packaging. I will return as a customer to them!
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Alfredo N.
purchased on 23/05/2025
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