★★★★★
based on 4583 reviews published
Latest customer reviews
Good but significant production cost.
1) The site was misleading, the product I purchased is a corten sheet that actually did not arrive with the corten finish! I then checked, as often happens, written in small print and absolutely not highlighted it was stated that the sheet would arrive without the corten effect! 2) The shipment was made after many days and the goods arrived after more than 20 days! 3) It is practically impossible to return the goods! The shipping costs are borne by the buyer but not only that, they must be organized by the buyer!!!....... they therefore have very high costs because the buyer has no bargaining power, it is a one-time shipment!
Ras
Very satisfied I recommend this company
Very good, attentive to feedback
Hello Delivery on time and especially well packaged.. I am fully satisfied
Very satisfied
Very satisfied with the delivery, packaging, and product (custom aluminum plate)
It's a shame that the centerpiece "domisiladore" is scratched, I will have to resurface it.
Thank you for your feedback. We are truly sorry to hear that your piece arrived scratched. This is not up to our quality standards, and it remains a very rare case.
Please do not hesitate to contact our customer service with a photo of the piece, we will find a suitable solution together. Your satisfaction remains our priority.
Best regards,
The John Steel team
Perfect
Superb transaction, competent and friendly staff! What a joy to have helpful and kind people. Thank you for the high-quality product delivered on time. Best regards
Ras
No issues regarding quality. However, paying about €16 extra to be delivered on a Tuesday and only being delivered on Wednesday, I find that regrettable!!!
Thank you for your feedback. We are delighted that the quality of our products has satisfied you.
Regarding the delivery delay, we completely understand your disappointment. This type of delay is exceptional, but we sincerely apologize for this inconvenience.
Please do not hesitate to contact our customer service so that we can discuss this together.
Best regards,
The John Steel team
Meets my expectations, fast delivery and very well packaged
Parts conforming to the plan, clean cut, well-protected parts in their packaging. I will return as a customer to them!
Very good nickel service, very responsive customer service! I highly recommend.
Excellent product. Delivery times as agreed upon at the order. Shopping experience: excellent.
Beautiful quality of the metal and the cut; I will not hesitate to recommend!
Nice design, simple, intuitive, and effective
The edges of the plates must have been cleaned because the adhesive was melted around the edges of the plates.
Thank you for taking the time to share your experience. We are sincerely sorry for this inconvenience: this type of issue is really very rare and does not reflect our usual quality level. It is exceptional for the protective film to melt like this around the edges of the plates.
Please do not hesitate to reach out to us if needed, we remain at your disposal and hope to fully regain your trust with your next order.
Best regards,
The John Steel team
Well-made site, multiple possibilities, clean and well-sized products
Good work, good deadline...
No problem, delivery as expected. I recommend.
Good product very well packaged and delivered. However, the delay was a bit long.
Thank you very much for your positive feedback on our product and the quality of the packaging! We are delighted that everything arrived well.
We take note of your comment regarding the delivery time, and we are doing our best to improve it.
We look forward to assisting you with your future projects!
The John Steel team
Great, I received what I ordered
Packaging and delivery were impeccable. I am satisfied with the product.
Exact dimensions respected. Fast delivery. It's perfect.
Quality and deadlines were met 🙂
Very good service, impeccable products and well packaged. Good delivery. A little long delays (about ten days), but OK, second order in progress ...
Everything is perfect, a really serious site, fast shipping, well packaged, I recommend without worry.
Flawless cut, to the millimeter. The material is of high quality. Perfect.
Top, deadlines and beautiful craftsmanship.
Product conforms to the order. Note the quality of the packaging: perfect! However, a bit of delay for the delivery
Professional work
Quality and corresponds to the order
As always, nothing to say.
Satisfied with the part that was delivered to me, it matches exactly what I ordered.
Good Seller Good Shipment
High quality product. Very short delivery times. I recommend John Steel's services.
Very serious and professional company, quality guaranteed! Transport and packaging are perfect, and communication is top-notch.