★★★★★
based on 4641 reviews published
Latest customer reviews
Several orders already placed. The quality is excellent and the prices are attractive. A conscientious company that cares about always being professional!
Excellent performance
Quality realization, compliant with my order, very carefully packaged. Manufacturing and delivery time very correct.
Order received perfectly compliant and very well protected. Strange pricing policy, a 30 mm x 2000 mm aluminum strip costs much less than 4 strips of 30 mm x 500 mm
I ordered a custom aluminum hood frame. The product is perfect, very good quality. Very efficient customer service
Product conforms to the order. Delivery ahead of the scheduled date. Company to recommend.
From ordering to delivery, all steps went as desired. The information is clear and respected, and I should also mention the care taken in the packaging. I don't have major needs for John Steel products, but this order is my second; the quality was already there a few years ago to the point that I would recommend without hesitation a third time if needed. A score of 6 out of 5 would be deserved.
Perfect, as requested
Very satisfied with my order.
Delivery and ordered item impeccable. phone call to receive technical information: 5/5
OK
Serious company and fast shipping, I recommend
Nickel, no issues with dimensions and reception as agreed.
Very satisfied.
Very good, order as expected.
Thank you for your service. The order and receipt of the product went well. The product meets the request. The dimensions are respected and the cutting is impeccable, especially the deburring. I highly recommend this site.
Plate cut on the wrong side... called customer service, left a message. No one calls me back. So I am not happy and I do not recommend.
It's exactly what I wanted
Good but significant production cost.
1) The site was misleading, the product I purchased is a corten sheet that actually did not arrive with the corten finish! I then checked, as often happens, written in small print and absolutely not highlighted it was stated that the sheet would arrive without the corten effect! 2) The shipment was made after many days and the goods arrived after more than 20 days! 3) It is practically impossible to return the goods! The shipping costs are borne by the buyer but not only that, they must be organized by the buyer!!!....... they therefore have very high costs because the buyer has no bargaining power, it is a one-time shipment!
Ras
Very satisfied I recommend this company
Very good, attentive to feedback
Hello Delivery on time and especially well packaged.. I am fully satisfied
Very satisfied
Very satisfied with the delivery, packaging, and product (custom aluminum plate)
It's a shame that the centerpiece "domisiladore" is scratched, I will have to resurface it.
Thank you for your feedback. We are truly sorry to hear that your piece arrived scratched. This is not up to our quality standards, and it remains a very rare case.
Please do not hesitate to contact our customer service with a photo of the piece, we will find a suitable solution together. Your satisfaction remains our priority.
Best regards,
The John Steel team
Perfect
Superb transaction, competent and friendly staff! What a joy to have helpful and kind people. Thank you for the high-quality product delivered on time. Best regards
Ras
No issues regarding quality. However, paying about €16 extra to be delivered on a Tuesday and only being delivered on Wednesday, I find that regrettable!!!
Thank you for your feedback. We are delighted that the quality of our products has satisfied you.
Regarding the delivery delay, we completely understand your disappointment. This type of delay is exceptional, but we sincerely apologize for this inconvenience.
Please do not hesitate to contact our customer service so that we can discuss this together.
Best regards,
The John Steel team
Meets my expectations, fast delivery and very well packaged
Parts conforming to the plan, clean cut, well-protected parts in their packaging. I will return as a customer to them!
Very good nickel service, very responsive customer service! I highly recommend.
Excellent product. Delivery times as agreed upon at the order. Shopping experience: excellent.
Beautiful quality of the metal and the cut; I will not hesitate to recommend!
Nice design, simple, intuitive, and effective
The edges of the plates must have been cleaned because the adhesive was melted around the edges of the plates.
Thank you for taking the time to share your experience. We are sincerely sorry for this inconvenience: this type of issue is really very rare and does not reflect our usual quality level. It is exceptional for the protective film to melt like this around the edges of the plates.
Please do not hesitate to reach out to us if needed, we remain at your disposal and hope to fully regain your trust with your next order.
Best regards,
The John Steel team
Well-made site, multiple possibilities, clean and well-sized products
Good work, good deadline...