English 
J
Rating: 5 out of 5
Customer service is perfect and warm
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Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
All reviews
B
Rating: 4 out of 5
Surprised not to have an invoice
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Response from Kanata
Hello, We do not include invoices or delivery notes in our packages because most of our orders are gifts. Your invoice is available in your personal space on the website. Have a nice day
A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
User-friendly site, easy ordering and good products
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A
Rating: 4 out of 5
Delivery as expected except for missing welcome gift.
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A
Rating: 5 out of 5
Very satisfied and happy to have ordered my Inuit herbal teas from Ireland. The package arrived in record time and in very good condition! Thank you
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Thank you for the message, I would order more often from you, the products are great, thank you very much
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A
Rating: 5 out of 5
The site is pleasant and easy to use.
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A
Rating: 5 out of 5
Great site with a personalized note. Fast delivery
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A
Rating: 5 out of 5
Reactive following my email regarding the stock shortage
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A
Rating: 5 out of 5
Fast delivery and careful package
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A
Rating: 5 out of 5
As usual, order received very quickly, well packaged and with a nice drawing of a caribou inside. Always a delicate attention. Thank you Kanata.
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A
Rating: 5 out of 5
It's simple, clear and precise
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A
Rating: 5 out of 5
Very good site, wide choice, very well tracked delivery, very well packaged, I recommend
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Fast, friendly, well packaged!
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A
Rating: 5 out of 5
Despite a problem with the package, it finally arrived well. Thank you Kanata :-)
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A
Rating: 5 out of 5
Quality products
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A
Rating: 5 out of 5
Perfect delivery, products are great
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A
Rating: 5 out of 5
The site is well made
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A
Rating: 5 out of 5
Very good site. With a little note in the box wishing a 'good poutine :)' I found the attention very nice
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A
Rating: 5 out of 5
Sales team always so friendly. The little note and drawing on the packaging box? Keep it up!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very appreciated products
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A
Rating: 5 out of 5
Always perfect
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Always satisfied
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A
Rating: 5 out of 5
Fast, efficient, reasonable prices
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A
Rating: 5 out of 5
As usual perfect
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A
Rating: 5 out of 5
At the risk of repeating myself, very good site and educational.
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A
Rating: 5 out of 5
I would recommend Kanata without hesitation, and I would talk about it to those around me without the slightest hesitation. Everything is perfect, the packaging is superbly protected and there is a nice attention to presentation, not to mention the little kind message and sometimes a small card that I keep because they are so beautiful! I had a problem with the chronopost delivery and Kanata immediately took over and kept me informed very quickly. In short, when I have a little shortage of Canadian products, I know that Kanata is there.
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A
Rating: 5 out of 5
EXCELLENT; I received everything, all in perfect condition!!
- I would recommend!!?
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- I would recommend!!?
A
Rating: 5 out of 5
Very easy
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A
Rating: 5 out of 5
Thank you for this super fast delivery. The products are always very good.
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A
Rating: 4 out of 5
Efficient customer service and a quick and compliant shipment to the order.
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A
Rating: 4 out of 5
Fast delivery as usual, well-structured website
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A
Rating: 5 out of 5
Easy site, friendly staff, fast and competent
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A
Rating: 5 out of 5
Good communication.
Everything was ok.
Thanks!
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Everything was ok.
Thanks!
A
Rating: 5 out of 5
Excellent products
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