Reviews Krosfou

Serious service, attentive to customer needs, deadlines met.

Quality service speed

Simple and clear

Fast, efficient and reliable customer service. Quick answers to my questions, follow-up on my file, proposed solutions to my technical constraints. Delivery within 24h after order validation. Perfect

Well

Very fast order and delivery as expected bravo keep up the good work

The site is well designed. I had a doubt about the choice of reference, so I contacted customer service by e-mail. I received a reply within the day. Then for payment by bank transfer (which can take several days), I was contacted the day after the order to tell me that they were waiting for the transfer and would send the FAP as soon as possible. The next day, I received a call to tell me that the transfer had been made and that the FAP was about to be dispatched. It was picked up by dpd on Friday. Having ticked the box for delivery within 24/72 hours, I should have received the part the following Saturday or Monday. However, it was delivered on Tuesday, one day late. I'm not going to complain, as Krosfou is certainly not to blame for the delay. The part arrived with the assembly accessories, in good condition, packed in a large thick plastic bag. A little bubble-wrap or other protection would be appreciated to avoid any possible shocks. If I had to do it all over again, I wouldn't hesitate to buy from Krosfou, the prices are attractive (I paid 720 euros when the VAG group was asking 2290 euros for the part alone, I should point out), and the customer service is competent.

Quality product Fast delivery

VERY GOOD

Fast, responsive, good after-sales service. We take good care of our customers. The only downside is that the dpd carrier is a disaster!

Perfect, reliable and fast

Competent and reliable customer service

Very reactive on the phone. they checked stock and called me back to confirm express delivery the next day as I was very busy.

Very good site ... good welcome

Top customer service,fast delivery from 11am the next day,I recommend!!!! Thank you

Clear order, good product arrived at destination

Efficient advisor, impeccable service, on-time delivery

PERFECT

Perfect, fast delivery and trouble-free installation!

Fast shipping.

Low prices and fast delivery

Extremely short delivery times

Ergonomically designed and well supplied.

R.A.S.

Product conforms to the vehicle Very fast delivery Very easy navigation on the site

The person on the phone was very attentive and reassured me. I needed the part before my vacation and I received it in the time communicated. Thank you

Very professional and serious

Super fast, good quality product. I had to pay 4000 euros at Mercedes and I paid 750 euros at KROSFOU. 3 hours of labor and it's done. Engine fault has disappeared thanks to the new FAP. All seals and clamps included. Very satisfied.

The order arrived quickly, too bad Krosfou couldn't supply the gasket and mounting collar.

Very good, impeccable service, careful and attentive. I recommend it!

Give me my opinion? this is our first order!

Very good.

Very serious and responsive team.

Fast delivery

NICE, PROFESSIONAL SITE

Super correct, well above many other sites!

Excellent

Very good...good human rapport THANK YOU

PERFECT

Small problem solved quickly with professionalism very good