Customer reviews of Kyoto boutique

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 007 published reviews

Summary of reviews

The online store Kyoto boutique consistently impresses with its careful and thoughtful packaging, ensuring that items arrive undamaged without excessive materials. Customers frequently highlight the fast delivery service, often noting that their orders arrive ahead of schedule. The quality of the products stands out, with many praising the unique designs of items such as mugs and tableware, which exceed expectations in both aesthetics and functionality.

All reviews

P
Pierre A.
Rating: 1 out of 5
following a purchase from 11/12/2024
Hello, I haven't received my parcel (Christmas gifts), I made a request but I haven't heard anything for 8 days.
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Response from Kyoto boutique
Hello,
We apologize for the delay. Due to the end-of-year vacations and a reduced team, the processing of requests has taken a little longer than usual. Please send us a new message, and we'll get back to you within the day.

Thank you for your understanding.
J
JACQUES V.
Rating: 4 out of 5
following a purchase from 18/12/2024
a little complicated to validate payment
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Response from Kyoto boutique
Hello,

Thank you for your feedback. We're sorry that the payment validation process was a little complicated. We are constantly working to improve our customers' experience, and your feedback is valuable to us. Please do not hesitate to contact us if you need help with a future order, we will be happy to assist you.

Thank you for your understanding,
The Kyoto Boutique team
K
killian G.
Rating: 5 out of 5
following a purchase from 13/12/2024
Quality product received on time! Thank you so much for all your hard work!
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Response from Kyoto boutique
Hello,

Thank you very much for your feedback! We are delighted that you were satisfied with the product. 😊 Your recognition is much appreciated and motivates us to continue to offer the best possible service.

We hope to see you soon,
The Kyoto Boutique team
B
Benjamin M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Fast and extremely careful delivery. Quality product
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Response from Kyoto boutique
Hello,

Thank you very much for your feedback! We're super happy that the delivery was fast and that you're happy with the quality of the product. 😊

See you soon,
The Kyoto Boutique team
J
jean-michel W.
Rating: 5 out of 5
following a purchase from 17/12/2024
Fast and reliable delivery.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are delighted that the delivery was quick. 😊

See you soon,
The Kyoto Boutique team
A
ANNE M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Fast, quality
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Lori S.
Rating: 5 out of 5
following a purchase from 13/12/2024
The two cups are very nice, but alas, I got the dimensions wrong and they are much too small for my intended use.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! Sorry that the dimensions do not correspond to your expectations. Please do not hesitate to contact us at [email protected], if you need help with an exchange or return.

The Kyoto Boutique team
M
martine J.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good. Very fast. Product well protected.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are delighted that everything went well.

We hope to see you soon,
The Kyoto Boutique team
L
LYONNEL P.
Rating: 5 out of 5
following a purchase from 14/12/2024
Quality products. Impeccable logistics.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are pleased that you are satisfied with the quality of our products and service.

We hope to see you soon,
The Kyoto Boutique team
E
Emmanuel S.
Rating: 5 out of 5
following a purchase from 15/12/2024
Quality products, dispatched in record time, packaged with care I highly recommend
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Response from Kyoto boutique
Hello,

Thank you very much for your enthusiastic feedback! We are delighted that you are happy with the quality and service. 😊

We hope to see you soon,
The Kyoto Boutique team
P
Philippe P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Nothing to complain about, apart from the fact that Qu, there was no proposal to make a gift package.
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Anne Marie B.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good from A to Z
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Response from Kyoto boutique
Hello,

Thanks for the great feedback! We're so glad everything went well. 😊

See you soon,
The Kyoto Boutique team
B
Benoît C.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast delivery, product more than compliant, thank you!
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are delighted that everything met your expectations. 😊

We hope to see you soon,
The Kyoto Boutique team
J
Julie M.
Rating: 5 out of 5
following a purchase from 06/12/2024
Beautiful ceramic and fast delivery
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Response from Kyoto boutique
Hello,

Thank you very much for your feedback! We're glad you were satisfied with the ceramics and the delivery. 😊

See you soon,
The Kyoto Boutique team
A
Alexandre B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Top quality, fast delivery
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are delighted that the delivery was quick and that everything lived up to your expectations.

We hope to see you soon,
The Kyoto Boutique team
J
Jean-Marc P.
Rating: 5 out of 5
following a purchase from 08/12/2024
fast, well packaged.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are happy that everything went well.

We hope to see you soon,
The Kyoto Boutique team
F
France F.
Rating: 5 out of 5
following a purchase from 08/12/2024
Serious seller. Well packed parcel, nice items, as per photos.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are delighted that the package and items met your expectations. 😊

See you soon,
The Kyoto Boutique team
C
Céline B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Fast and efficient.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We're glad everything was quick and efficient.

We hope to see you soon,
The Kyoto Boutique team
R
Renée B.
Rating: 5 out of 5
following a purchase from 07/12/2024
delighted, even more beautiful than on the site, fast delivery and well packaged, THANK YOU very much and happy holidays.
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Response from Kyoto boutique
Hello,

Thank you very much for your feedback! We are delighted that you liked the product and that the delivery was quick and careful. 😊

We wish you a happy new year 2025!
We hope to see you soon,
The Kyoto Boutique team
C
charlotte D.
Rating: 5 out of 5
following a purchase from 05/12/2024
Great! Products well packaged, fresh and delivered without delay... I will order again.
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Response from Kyoto boutique
Hello,

Thank you very much for your positive feedback! We are delighted that your experience lived up to your expectations. 😊

We look forward to seeing you again for a future order! Best wishes for the festive season.

We hope to see you soon,
The Kyoto Boutique team
W
William F.
Rating: 5 out of 5
following a purchase from 03/12/2024
It was perfect!
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Sophie C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Fast delivery
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Response from Kyoto boutique
Thanks for your feedback!
F
Franck C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Everything went really well!
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Response from Kyoto boutique
Glad you enjoyed your experience with us, see you soon! The Kyoto Boutique team.
R
Rose B.
Rating: 5 out of 5
following a purchase from 01/12/2024
choice, clarity of the site, ease of ordering, choice of delivery method, fast shipping and compliant products
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are happy to hear that you are satisfied with our quality and service. We really appreciate your confidence.

We look forward to seeing you again at Kyoto Boutique!

The Kyoto Boutique team
C
catherine T.
Rating: 5 out of 5
following a purchase from 01/12/2024
Excellent
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Response from Kyoto boutique
Hello,
Thank you for your feedback and happy holidays!
The Kyoto Boutique team
L
Laurent S.
Rating: 5 out of 5
following a purchase from 29/11/2024
All good. Good quality. Promise kept
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are happy to hear that you are satisfied with our quality and service.

We look forward to seeing you again at Kyoto Boutique!

The Kyoto Boutique team
P
PATRICK P.
Rating: 5 out of 5
following a purchase from 28/11/2024
The teapot is superb and should please our daughter very much for her Christmas. Thank you Kyoto Boutique. The parcel was very well packed.
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Response from Kyoto boutique
Hello,

Thank you for your feedback! We are delighted that you like the teapot and that it will make your daughter happy at Christmas. 🎄 It's a pleasure to know that you're happy with it.

See you soon at Kyoto Boutique, and happy holidays!

The Kyoto Boutique team
J
Jin C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Very pretty bowl and fast, careful shipping! Thank you so much!
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Response from Kyoto boutique
Hello and thank you for your positive feedback! 😊 We're delighted you liked the bowl and appreciated our service. Looking forward to seeing you again on our site! 🌟
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 22/11/2024
Very good
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G
Gérard S.
Rating: 4 out of 5
following a purchase from 10/11/2024
nice product, but expensive
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Response from Kyoto boutique
Thank you for your feedback! We're delighted you liked the product. We strive to offer quality items, and we understand that their price may sometimes seem high. Your feedback is valuable and will be taken into account to continue improving our offer.
D
Djamel A.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very fast delivery, very well packaged
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Response from Kyoto boutique
Thank you for your positive feedback! We are delighted that you appreciated the speed of delivery and the care taken with the packaging.

Your satisfaction is important to us, and we look forward to serving you again soon.
P
Philippe M.
Rating: 5 out of 5
following a purchase from 16/11/2024
As expected, securely packaged and delivered on time.
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C
Charline O.
Rating: 5 out of 5
following a purchase from 17/11/2024
Tour went very well speed of delivery very nice product Thank you
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Response from Kyoto boutique
Thank you very much for your feedback! We're delighted to hear that everything went perfectly and that you're satisfied with the speed of delivery and the quality of our products. Your satisfaction is our greatest reward!
V
VITALIY K.
Rating: 5 out of 5
following a purchase from 11/11/2024
Super and satisfying
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Response from Kyoto boutique
Thanks for your feedback!
T
Thi Hong Diep H.
Rating: 5 out of 5
following a purchase from 11/11/2024
Very good store and nice teapots. I was always pleased to receive well-packaged packages.
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Response from Kyoto boutique
Thank you very much for your feedback. It makes us happy to know that you are satisfied.
C
CHRISTINE L.
Rating: 3 out of 5
following a purchase from 04/11/2024
I ordered imitation lacquer spoons. One model was very nice. But the others are really not pretty: the plastic isn't smooth at all, it's cracked in places.
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Response from Kyoto boutique
We apologize for this disappointing experience. If you wish, please send us a photo of the cracks so that we can examine them. If you are not satisfied with this model of spoon, you can return them to us at your own expense. We will then proceed to a refund or an exchange, according to your preference and depending on our stock.

Yours faithfully
The Kyoto Boutique team.
L
Lionel S.
Rating: 5 out of 5
following a purchase from 05/11/2024
The wooden spoon was as expected and in a beautiful way. Delivery was fast and the parcel very well packed.
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Response from Kyoto boutique
Thank you for your feedback! Glad you are satisfied with your order.
J
Jean-Marc F.
Rating: 5 out of 5
following a purchase from 27/10/2024
Perfect!
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A
Alain L.
Rating: 5 out of 5
-
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Patrick S.
Rating: 5 out of 5
following a purchase from 12/10/2024
Fast delivery, everything well packaged, really nice things, gladly again.
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