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M
Rating: 3 out of 5
Easy to use
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Customer reviews of La Bouteille Dorée
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 655 published reviews
Summary of reviews
La Bouteille Dorée delivers a consistently reliable and efficient experience, with many customers noting fast, precise, and on-time delivery and carefully protected packaging that keeps bottles in excellent condition. The store earns praise for useful communication, quick responses, and attentive service, including generous gift options, smooth online ordering, and careful handling of orders across borders. Customers frequently highlight a wide and diverse selection, including rare wines, and the ability to send gifts with reliable, professional delivery that preserves the gift box presentation. The overall impression is of a serious, responsive company that maintains strong reliability, practical packaging, and friendly, helpful staff.
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C
Rating: 5 out of 5
Very good, clear and efficient communication
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A
Rating: 5 out of 5
Fast shipping. Package in good condition
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G
Rating: 5 out of 5
Great, on time! I recommend it!
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G
Rating: 5 out of 5
Delivery on time!
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D
Rating: 5 out of 5
No worries from start to finish. Very serious.
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P
Rating: 5 out of 5
Very professional, good follow-up, serious and attentive to customer needs
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D
Rating: 5 out of 5
Fast and efficient
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V
Rating: 5 out of 5
Clear and functional On the other hand, this purchase was a gift, so I can't assess its contents The possibility of an accompanying message would be a plus, as you only plan to gift-wrap 3 bottles.
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B
Rating: 5 out of 5
Very practical, very simple and very efficient. Very responsive customer service.
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C
Rating: 5 out of 5
This site is really top notch
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C
Rating: 5 out of 5
Everything possible was done to ensure that I received my order on time. Professional, attentive and very friendly customer service. I'd recommend this place, and recommend you do the same!
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G
Rating: 5 out of 5
Seriousness and professionalism
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C
Rating: 5 out of 5
I recommend it
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J
Rating: 5 out of 5
The service of this company is great. I have contacted them from the USA and they have ensured again and again that the bottles would be delivered to the correct person in a very timely manner. I was helped with the order by getting great recommendations
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C
Rating: 1 out of 5
I wanted to order wine and not an aperitif, so I'm extremely disappointed. I am returning these bottles and requesting a full refund. Sincerely Corinne vincent lajoie
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Response from La Bouteille Dorée
Hello, Further to your message, we deeply regret that the wines you have ordered are not to your liking. On our website, the "
B
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, as ordered.
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E
Rating: 5 out of 5
Nothing to (re)say: fast, compliant delivery...
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R
Rating: 5 out of 5
Comprehensive, easy-to-use site
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D
Rating: 5 out of 5
perfect service
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C
Rating: 4 out of 5
Bottle as ordered. Express delivery. I am very satisfied with the golden bottle
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C
Rating: 5 out of 5
Always perfect - top-notch after-sales service!
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T
Rating: 5 out of 5
I had to ask for a lot of help to have a bottle sent to Denmark, so that it would arrive at the right time. The service on the phone was always attentive, and everything went very smoothly.
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S
Rating: 5 out of 5
The content was entirely consistent
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C
Rating: 5 out of 5
Fun and practical
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J
Rating: 5 out of 5
Perfectly PERFECT
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M
Rating: 5 out of 5
to be recommended, wide choice, efficient service, fast delivery
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C
Rating: 5 out of 5
Excellent! I had made a mistake when I placed my order, and the after-sales service was ultra-responsive and courteous. They solved the problem in the blink of an eye and delivery was even quicker than expected. Bravo for the seriousness and the follow-up, it's great that finally an online store still cares about its customers when the order has already been paid for!
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G
Rating: 4 out of 5
With the exception of a delivery problem for which Chronopost is solely responsible.
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V
Rating: 4 out of 5
Very good
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C
Rating: 5 out of 5
Very well done and easy to use. I highly recommend it for connoisseurs as well as for those who don't really know what to choose and who can be guided by ideas, each as original as the next! Bravo to the entire La bouteille dorée team for their creativity, responsiveness and professionalism!
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Y
Rating: 5 out of 5
After a few delivery problems due to the post office, labouteilledorée solved the problem... very responsive and pleasant team!
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T
Rating: 4 out of 5
No nasty surprises. For other sites, I highly recommend this one! Thank you.
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M
Rating: 3 out of 5
a little difficult to use
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G
Rating: 5 out of 5
Perfect site for customer gifts
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C
Rating: 5 out of 5
original sales approach, different from other websites. Good follow-up, fast and careful delivery.
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B
Rating: 5 out of 5
simple, fast and efficient. I ordered a gift box with two grands crus classés. The order went well, there were no problems with payment and delivery was on time. I'll definitely recommend them.
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G
Rating: 5 out of 5
Very satisfied with your service and the professionalism of the deliveryman. Thank you
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D
Rating: 5 out of 5
I think it would be a good idea to indicate the number of parcels in the dispatch e-mail, to make it easier to check on delivery.
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