Customer reviews of La maison de l’ambre

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 319 published reviews
5 1 026 78% 4 221 17% 3 27 2% 2 18 1% 1 27 2%

Summary of reviews

The store consistently delivers on product quality, with many customers noting fast, reliable delivery and care in presentation, such as fast shipping, secure or well-presented packaging, and items arriving as described. The wide selection of amber and natural stone jewelry at attractive prices is highlighted, with customers mentioning extensive options, clear photos, and items that match or exceed expectations. Customer service and reliability stand out through repeated confirmations of on-time delivery, careful packaging, and smooth reorder experiences, with several purchases described as exactly what was expected or better. Overall, buyers repeatedly cite beautiful designs, good value, and dependable delivery as core strengths.

All reviews

A
Anne-Marie F.
Rating: 5 out of 5
following a purchase from 07/11/2025
Very pretty models
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Response from La maison de l’ambre
Dear Anne-Marie,

We sincerely thank you for your 5-star rating and for your kind words about our models. Your satisfaction is our priority, and we are delighted that you appreciate our collection. Please feel free to come back and discover our new arrivals!
M
Monika G.
Rating: 5 out of 5
following a purchase from 03/11/2025
The bracelet is very beautiful, just like in the photo. The package arrived quickly (tracked letter). I am very satisfied with this purchase.
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Response from La maison de l’ambre
Dear Monika,

Thank you very much for your flattering review! We are delighted to hear that you like the bracelet and that the delivery was quick. Your satisfaction is our priority. We look forward to seeing you again soon on our site!

Best regards,
The team at La maison de l'ambre
A
Andrée G.
Rating: 4 out of 5
following a purchase from 25/10/2025
Yes, satisfied
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Response from La maison de l’ambre
Dear Andre,

We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your experience on our site "The House of Amber". Please feel free to reach out to us if you have any suggestions or questions, your satisfaction is our priority.

Best regards,
The team at The House of Amber
J
Jean-Luc L.
Rating: 5 out of 5
following a purchase from 05/10/2025
Very good service and very fast.
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Response from La maison de l’ambre
Dear Jean-Luc,

We sincerely thank you for your flattering review regarding our service at La Maison de l'Ambre. We are delighted to learn that you appreciated the speed of our service and we hope to welcome you again very soon.

Best regards,
The team at La Maison de l'Ambre
V
Valerie B.
Rating: 5 out of 5
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Isabelle B.
Rating: 5 out of 5
I am very satisfied and I will surely reorder this type of jewelry
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Isabelle C.
Rating: 5 out of 5
-
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Alban C.
Rating: 5 out of 5
Delivery on time and item new as indicated on the site
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Tanja D.
Rating: 5 out of 5
-
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Adeline B.
Rating: 2 out of 5
Big mistake on the delivery, 3 messages of redelivery before I could receive the package. Received after 2 and a half weeks
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Florence F.
Rating: 5 out of 5
N/A. Everything is perfect.
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Audrey C.
Rating: 5 out of 5
-
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Géraldine A.
Rating: 5 out of 5
-
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Marie L.
Rating: 5 out of 5
-
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Elisa S.
Rating: 5 out of 5
-
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Olivier H.
Rating: 5 out of 5
-
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Flora B.
Rating: 5 out of 5
Fast delivery.
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Annie M.
Rating: 4 out of 5
nothing to say, I ordered on the MATY site so I don't have to deal with any seller THANK YOU
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Joel J.
Rating: 5 out of 5
Perfect.
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Celine E.
Rating: 5 out of 5
PERFECT AND VERY PRETTY THANK YOU VERY MUCH
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Emma L.
Rating: 5 out of 5
-
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Christine H.
Rating: 5 out of 5
Pretty ring that meets my expectations, fast and careful delivery
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Alexandra L.
Rating: 5 out of 5
Superb earring, thank you
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Christelle Q.
Rating: 5 out of 5
Everything is perfect.
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Cecile P.
Rating: 5 out of 5
-
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Geneviève P.
Rating: 4 out of 5
-
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Geneviève P.
Rating: 3 out of 5
A little disappointed. Bracelet smaller than expected.
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Chrystelle P.
Rating: 5 out of 5
-
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Thi N.
Rating: 4 out of 5
N/A.
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Nicole L.
Rating: 5 out of 5
Corresponds very well to what was presented
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Florence H.
Rating: 5 out of 5
-
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Florence H.
Rating: 5 out of 5
-
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Noémie B.
Rating: 5 out of 5
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Gisèle R.
Rating: 5 out of 5
Magnificent order
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Quentin L.
Rating: 5 out of 5
-
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Alicia L.
Rating: 4 out of 5
-
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Jean M.
Rating: 4 out of 5
Replacement of the broken bracelet upon delivery. Very beautiful bracelet.
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Nathalie G.
Rating: 4 out of 5
-
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Sylvie C.
Rating: 5 out of 5
-
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Denise G.
Rating: 5 out of 5
Perfect!
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