Customer reviews of La maison de l’ambre

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 332 published reviews
5 1 037 78% 4 221 17% 3 27 2% 2 19 1% 1 28 2%

Summary of reviews

The online store consistently delivers fast shipping and careful packaging, with many reviews highlighting quick delivery, accuracy to photos and descriptions, and secure presentation of jewelry. Customers praise the wide selection of amber and natural stone pieces, noting attractive prices and strong quality across bracelets, rings, necklaces, and earrings. Service stands out for reliability and helpful staff, with multiple mentions of on-time delivery, well-tagged certificates, and satisfactory customer support when replacements or adjustments are made. Overall, shoppers express high satisfaction with product beauty, durability, and timely delivery.

All reviews

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Brigitte D.
Rating: 3 out of 5
Too bad when ordering the photo of the necklace and especially the stone seemed much larger than what I received, plus the amber stone is dark and uniform, I have to match it with a ring and earrings that are lighter and of several tones, I regret a bit but too bad I will be more careful next time
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Céline L.
Rating: 2 out of 5
Ring received scratched and my complaint was refused. Very disappointing. Avoid.
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Anne G.
Rating: 3 out of 5
The site announced delivery before Christmas, I received this item on December 30. Very disappointed, no possibility of return. I will not do it again!
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Nicole S.
Rating: 5 out of 5
very happy!!!!!!!!!!!!
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Helene G.
Rating: 5 out of 5
Very nice quality, I will definitely order other jewels
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Marie B.
Rating: 5 out of 5
Very fast delivery time and very beautiful jewel matching the description.
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Marie C.
Rating: 5 out of 5
Quick transaction, thank you
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Lilian B.
Rating: 5 out of 5
Quality pendant matching the photo
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Chrystelle G.
Rating: 5 out of 5
Nothing to report
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Barbara R.
Rating: 4 out of 5
I would have appreciated finding the jewel in a small box...
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Emma A.
Rating: 5 out of 5
Thank you very much for this fast delivery and for these lovely earrings!!!
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Françoise G.
Rating: 4 out of 5
Dark amber color, I would have preferred it lighter.
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Sophie G.
Rating: 5 out of 5
Delighted with my purchase. Super fast and careful shipping and the jewel matches the description
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Frédéric D.
Rating: 5 out of 5
Impeccable
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Sylvie L.
Rating: 5 out of 5
very beautiful ring, elegant conforms to the visual on the internet
personalized handling of the order even in case of size error, thank you
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Alexandra H.
Rating: 5 out of 5
Everything went well. But a week after wearing the earrings, a bead of amber has already come off... Fortunately, I quickly found it but maybe we should think about another mounting technique or use better glue... I specify that I take off my earrings at night and also to take a shower so no "snags" possible.
Hence the mediocre rating..
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Monique G.
Rating: 5 out of 5
Very good, nothing to complain about.
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