/10
★★★★★
based on 1275 reviews published
★★★★★
based on 1275 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Tiny item does not match the description, shipping and return fees are not refunded, this is really unacceptable, I do not recommend this seller
VÉronique H.
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1
/5
★☆☆☆☆
The company Maison de l'Ambre is a company of incompetents that can't even handle a problem regarding a customer correctly. You are thieves
Ingrid B.
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1
/5
★☆☆☆☆
Need to return for a size change and I'm told that everything is at my expense......
Laura G.
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1
/5
★☆☆☆☆
I never received these necklaces and no response from the seller either.
Isabelle B.
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1
/5
★☆☆☆☆
Stone came off after 6 months and I was told that they do not repair jewelry. No commercial proposal, I do not recommend this store at all.
MÉlanie D.
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1
/5
★☆☆☆☆
An amber necklace that is impossible to wear. Much too small, and not even a clasp! A real scam, I do not recommend this MATY store to anyone! Shameful!
Marie- L.
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1
/5
★☆☆☆☆
-
Manuela A.
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1
/5
★☆☆☆☆
After 3 days I lost the stone from one of my earrings and I was told there is no guarantee for the loss of a stone. Honestly, it's really a scam to sell jewelry that loses its stone and not even an exchange and even less a refund. I will never order again
Nathalie F.
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1
/5
★☆☆☆☆
Defect on a stone. Incident already reported but no response from the seller!
Nathalie D.
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1
/5
★☆☆☆☆
The bracelet is too thin, making it difficult to close.
Nora B.
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1
/5
★☆☆☆☆
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Jason S.
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1
/5
★☆☆☆☆
Following the purchase of this item, everything was as described. But only a month after receiving the item, the stone came off the jewelry. I tried to contact the seller but after a week still no news. I am very unhappy with my purchase and without a response from the seller regarding my problem, I am sure I will not order from this seller again!
Camille T.
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1
/5
★☆☆☆☆
I did not receive the package, this is unacceptable
SÉverine T.
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1
/5
★☆☆☆☆
Item not received!
Isabelle Z.
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1
/5
★☆☆☆☆
-
SÉgolÈne H.
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1
/5
★☆☆☆☆
I wore it twice and the second time while running my hand through my hair, the opal stone (which was rather opaque white) fell off, unglued and lost.
Maryline V.
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1
/5
★☆☆☆☆
Hello I have read your email that MATY forwarded to me ... however the amount was debited from my account and I would like to be refunded.. I find that you are not a merchant, you should have sent me an email Thank you for processing my refund as quickly as possible and for the evaluation level 1 star Best regards
Audrey M.
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1
/5
★☆☆☆☆
Order not received. Particularly disappointed. I do not recommend.
Corinne L.
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1
/5
★☆☆☆☆
Broken ring, the seller does not respond
Florence B.
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1
/5
★☆☆☆☆
Amber glued on the earrings, by the time I took them in hand to put them on, the stone had already come off its support! useless
Melanie P.
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1
/5
★☆☆☆☆
Item arrived without a clasp...
Maurine D.
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1
/5
★☆☆☆☆
1 star because after receiving 5 emails to evaluate, you need to stop harassing customers to rate your service. For the record, I was satisfied with the delivery and the product but the harassment was excessive.
Brice G.
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1
/5
★☆☆☆☆
-
Cindy G.
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1
/5
★☆☆☆☆
Delivery time not respected and tiny earrings ideal for a child but certainly not for an adult
Samira F.
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1
/5
★☆☆☆☆
Did not receive the right ring !!!!
Morgane H.
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1
/5
★☆☆☆☆
After wearing the ring for a day, two zircons came off.
Johana C.
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1
/5
★☆☆☆☆
After-sales service is terrible
Sandrine A.
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