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Rating: 5 out of 5
Perfect!
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
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Rating: 5 out of 5
I am always satisfied with the orders placed
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Rating: 5 out of 5
Excellent quality of the marketed products.
A team attentive to customers, even for online purchases. Bravo!
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A team attentive to customers, even for online purchases. Bravo!
A
Rating: 5 out of 5
Fast delivery, compliant, with top packaging. I am very happy with my purchase. Thank you.
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A
Rating: 5 out of 5
Fast shipping, well packaged, products conforming and of excellent quality!
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A
Rating: 5 out of 5
The site is very well done, very useful for customers. Generally, quality products and very fast and careful delivery. I have already purchased several products over the years and I have never been disappointed! Congratulations and thanks for their products and services!
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A
Rating: 5 out of 5
Great products and fast reception
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A
Rating: 5 out of 5
Very good choice and good advice, I recommend
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A
Rating: 5 out of 5
Hello delivered on time, perfect, I recommend. Best regards
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A
Rating: 5 out of 5
great packaging and fast delivery! thank you
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Rating: 3 out of 5
In my order, I had added gift wrapping (2 euros). Upon receipt, no gift wrapping. Contacting the company, they apologized citing a surge in orders. No refund made.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. We are sorry that the gift wrapping escaped our attention during the preparation of your package. We have forwarded your feedback to the team in charge of packages to improve our services and ensure this does not happen again. Also, we have just processed the refund for this gift wrapping that was not done. We wish you much pleasure in smoking your new pipe!
A
Rating: 3 out of 5
Quite clear, but a bit more details on the product characteristics would be welcome
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Response from La Pipe Rit
Hello and thank you for sharing your feedback following your online order. On our online store www.pipe.fr, we pay special attention to the presentation of our products: a complete textual description, key elements to remember, technical characteristics and dimensions, several photos of the item taken from different angles, and even a 360° view. Our team works hard to ensure you can get the best idea of the item before placing your order. Alongside all this information, you can of course contact us at any time by email or phone. This way, one of our experts can easily provide you with all the details you need for your next order.
A
Rating: 5 out of 5
great
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Rating: 5 out of 5
A great team, very professional and attentive.
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A
Rating: 5 out of 5
Very nice presentation of the product, nice product too, very reasonable reception date. Very good thank you
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A
Rating: 5 out of 5
Very visual site
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A
Rating: 5 out of 5
no problem. very well packaged.
respect for deadlines
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respect for deadlines
A
Rating: 5 out of 5
Fast and efficient, well packaged, nothing to say.
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A
Rating: 5 out of 5
Very good service and high-quality products
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Rating: 5 out of 5
Nothing to say, everything is perfect both logistically and for the products themselves. I am very satisfied.
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A
Rating: 5 out of 5
+++++++++++++++++++++++++++++++
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A
Rating: 5 out of 5
I recommend this site.
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A
Rating: 4 out of 5
Fast delivery, items conforming.
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A
Rating: 5 out of 5
no problem
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A
Rating: 5 out of 5
Perfect product order, I recommend
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A
Rating: 3 out of 5
Hello,
announced as a CHACOM tobacco pouch, I am surprised not to see the brand appear anywhere. Neither on the pouch nor on the box!
When I called to simply mention this, the person replied that the 'supplier' was indeed CHACOM...
This is a weak argument: I strongly doubt, given the mediocre quality of the leather and the total absence of branding, that this is indeed a CHACOM pouch.... because it is hard to imagine, very hard, that a supplier like this would not put their brand on it.
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announced as a CHACOM tobacco pouch, I am surprised not to see the brand appear anywhere. Neither on the pouch nor on the box!
When I called to simply mention this, the person replied that the 'supplier' was indeed CHACOM...
This is a weak argument: I strongly doubt, given the mediocre quality of the leather and the total absence of branding, that this is indeed a CHACOM pouch.... because it is hard to imagine, very hard, that a supplier like this would not put their brand on it.
Response from La Pipe Rit
Hello and thank you for your comment sent through the Avis-Vérifiés platform. Following our previous phone conversation, we confirm again that this tobacco pouch is indeed a Chacom product. Our store La Pipe Rit is located very close to the Chacom factory in the Jura department. Therefore, our team regularly goes to the heart of the workshops to directly choose the most beautiful creations (pipes and accessories from the Chacom brand). If the tobacco pouch you selected does not perfectly meet your expectations, it is of course possible to return it for an exchange or refund. We invite you to contact our team by email ([email protected]) or phone (03 84 45 68 02) to let us know your intentions.
A
Rating: 5 out of 5
The only thing I have never tested with them: the after-sales service! ^^
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A
Rating: 5 out of 5
We are almost perfect with pipe.fr. Processing times, packaging of orders.
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A
Rating: 5 out of 5
Everything was perfect! I highly recommend
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A
Rating: 5 out of 5
Fast and careful service
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A
Rating: 5 out of 5
AAAAA
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Rating: 5 out of 5
very positive; fast and secure shipping
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Rating: 5 out of 5
Ease and clarity of the site and advice
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A
Rating: 5 out of 5
Really very good, fast shipping. Thank you.
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Rating: 5 out of 5
I was looking for a new pipe as a gift to myself for my birthday. I strayed accross La Pipe Rit's website and spotted the little gem of the Big Ben Ranger Natrural 573. From there on the service was excellent and I am now enjoying pleasurable smoking. Thank you.
A
Rating: 5 out of 5
Delighted with my purchase delivered faster than expected in its gift packaging. The quality is there and the person to whom this pipe was intended is really satisfied. I can only recommend this site to anyone who smokes a pipe and is demanding about quality.
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A
Rating: 1 out of 5
Placed an order that has not yet arrived at its destination.
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Response from La Pipe Rit
Hello and thank you for sending us this message through the Avis-Vérifiés platform. Indeed, we are sorry for this delay regarding your order. Your package was shipped today and will therefore reach you very quickly. We invite you to check your inbox as a Colissimo tracking email has been sent to you so you can follow the progress of your delivery.
A
Rating: 5 out of 5
Very good, very happy.
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A
Rating: 5 out of 5
Fast shipping, the ordered pipe is magnificent and smokes really well, it's a delight ..... Thank you to La Pipe Rit
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Rating: 5 out of 5
Very good quality
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