La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Product OK, order processed impeccably, but delivery by DPD Belgium (Colissimo relay) below everything: five working days to deliver the package, various lies about the delivery, bad faith... A case study for a consumer association. But nothing to do with La Pipe Rit, impeccable and courteous staff, which I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
I'm living in Korea.
I was able to purchase a product with a unique design.
The delivery was also very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Beautiful pipe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Fast delivery. The site is very well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
On-time delivery, quality item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Really great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
(A+)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Excellent, reasonable price and fast shipping. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
For smoking for about an hour during lunch break, perfect. Now for those who, like me, prefer to smoke less but longer, especially in a neogene for example, I do not recommend this pipe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Simple and efficient service. Careful gift packaging. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Speed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2021
Hello, For an item at this price, I expected the pipe to be in a wooden box to showcase it rather than in a simple cardboard box and wrapped in an ugly pouch... Since this is a gift for Christmas, I must admit my great disappointment... I expected better from you...
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Response from La Pipe Rit
Hello and thank you for taking the time to send us your feedback following your new order. The Saint-Claude pipe you chose is indeed a very beautiful piece. Like all the items we offer through our online store www.pipe.fr, we have taken care to write a complete description and take numerous photos to present the pipe in every detail. In terms of packaging, this pipe was delivered in accordance with its presentation on the website. We included a fabric storage case and carefully arranged everything in a cardboard box in the colors of La Pipe Rit. If you would like an additional box to present this pipe, please do not hesitate to contact our team by email ([email protected]) as we have some very nice boxes available for this purpose. We hope we have answered your request and wish you a pleasant end of year holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Fast, efficient, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Telephone reception and service always of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
order arrived well and is compliant, only the filter poses a problem for me but I will manage
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Deadline respected, easy to use site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2021
Fortunately, I have honest neighbors, the delivery was made 1 km from my home, very disappointed with the delivery service. Disgraceful Colissimo.
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feedback following your recent purchase on www.pipe.fr. Your order validated on 22/11 was shipped from our premises the next morning (that is to say on 23/11). Then, we obviously depend on the delivery services. Following your message, we will immediately escalate your information to La Poste Colissimo to prevent this from happening again. Also, we are pleased to know that you have received your package and we wish you much pleasure in smoking your new pipe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Perfect, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Fast delivery, very well packaged, beautiful product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very good service. Excellent product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Very happy with my order: speed of processing and delivery. Product conforms to the photo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Both parcels were sent in record time and corresponded exactly to the chosen item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
As always, everything is perfect! Fast delivery, carefully packaged parcel. Superb finish. I have put quite a few accessories in the drawer. Simply, my long pipe cleaners couldn't fit in.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Order well received and within good deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
First order for a Christmas gift, fast delivery within the announced deadlines. Very nice item that should please. I am satisfied with my first order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Always satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Fast order and delivery, in a word efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
A loyal customer of the site, always satisfied with the choice of products offered, the quality of shipping, and the delivery time. I once contacted customer service and the response was more than satisfactory, highlighting the professionalism, availability, and friendliness of my contacts. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
First time buying from the Pipe Rit website and I have only good things to say: easy navigation, fairly detailed description with photos of the pipes for sale. Perhaps a bit more explanation on their characteristics and differences would help in choosing when it's for a gift. Very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Good set
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Order delivered quickly, product completely in line with my expectations.
Thank you to the La Pipe Rit team!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/11/2021
the pipe in the photo was larger than the one received. Hence my great disappointment as a returning customer
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Response from La Pipe Rit
Hello and thank you for your feedback regarding this pipe from the Savinelli brand. We always specify the dimensions of the items in the 'Characteristics' section because it is indeed difficult to gauge the size of a product solely from photos. If this pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (either by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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