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A
Rating: 5 out of 5
Everything was perfect.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
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M
Rating: 5 out of 5
Excellent
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D
Rating: 5 out of 5
Ease of choosing a pipe on the site, and as usual, order handled quickly and fast delivery. And package well wrapped to avoid breakage.
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H
Rating: 5 out of 5
very good experience ultra fast and accommodating customer service
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O
Rating: 4 out of 5
An original and quality product offered by La Pipe Rit. Quick delivery but at a cost. It's a shame for a purchase of such an amount.
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F
Rating: 4 out of 5
In fact, I am discovering this site right now...
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T
Rating: 5 out of 5
The rating of 5/5
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A
Rating: 5 out of 5
Very fast delivery
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M
Rating: 5 out of 5
The photos really correspond to the item, it's great!
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E
Rating: 5 out of 5
Everything is ok
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F
Rating: 5 out of 5
I had a weakness for the medium-sized black and chrome Kiseru pipe but very fragile.
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J
Rating: 5 out of 5
Perfect, from order to delivery!
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M
Rating: 4 out of 5
good no problem!
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F
Rating: 4 out of 5
Very happy with everything.
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A
Rating: 5 out of 5
The site is very well done. Very clear and practical. The order deadlines are always respected and I am delighted with my new Eole Apostrophe V pipe from St Claude.
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J
Rating: 1 out of 5
The order tracking is not there
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Response from La Pipe Rit
Hello and thank you for taking the time to write these few words following your first order on our online store. We are sorry to learn that the tracking did not meet your expectations. To keep you informed at every step, we actually send several emails: a first welcome message when creating your account, then a confirmation at the time of validating your order. Finally, as soon as your package has been handed over to La Poste, you received another email containing the Colissimo link allowing you to track the delivery of your package step by step. The postal services have confirmed to us the successful delivery of your package on August 26. Our entire team remains at your disposal by email or phone if you have any questions or need additional support.
Q
Rating: 5 out of 5
As usual, very good experience with this company!
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O
Rating: 3 out of 5
Dissatisfied with my order, cork stopper already damaged.
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us following your first order on our online store. We are sorry to hear that the chosen item does not meet your expectations perfectly. To assist you better, we invite you to contact our team directly by email ([email protected]) attaching a photo of your issue. This way, it will allow us to understand the situation more precisely and find a suitable solution together.
S
Rating: 5 out of 5
Very clear site, not only do they offer different types of pipes of rather good quality, but they also offer many informative articles to read! The preparation of the package and the sending are super fast. Personally, it's just Colissimo that messed up a bit as usual.
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J
Rating: 5 out of 5
Order processed quickly and received on time.
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J
Rating: 5 out of 5
Always very good
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C
Rating: 5 out of 5
Very good and practical
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P
Rating: 5 out of 5
good
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C
Rating: 4 out of 5
Clear site, the items are well detailed, the blog is a real goldmine especially for beginners.
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C
Rating: 4 out of 5
Very pleasant site.
Beautiful presentations of the items with a wide choice of pipes.
Smooth navigation and ordering process.
A favorites management feature would be a plus.
The size of the pipes transportable in cases is not enough, or not always, present.
Lack of cases for the usual size pipes, namely between 15 and 16.5 cms.
A few more items, thus more choices, in the cases would be welcome.
Translated reviews
Beautiful presentations of the items with a wide choice of pipes.
Smooth navigation and ordering process.
A favorites management feature would be a plus.
The size of the pipes transportable in cases is not enough, or not always, present.
Lack of cases for the usual size pipes, namely between 15 and 16.5 cms.
A few more items, thus more choices, in the cases would be welcome.
A
Rating: 5 out of 5
Very clear site, easy navigation and very complete
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D
Rating: 5 out of 5
Very good products quality/price ratio
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J
Rating: 5 out of 5
Top! Quick, efficient, and good advice!
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J
Rating: 5 out of 5
very nice products, I am starting to smoke a pipe so novice, delivered on the scheduled date. I think I will come back to you for the next one when I am well accustomed.
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J
Rating: 5 out of 5
Reliable site (several orders placed). Quick and very well packaged.
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J
Rating: 5 out of 5
Also try other languages.
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L
Rating: 3 out of 5
Delivery delayed several times
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your purchase on our online store www.pipe.fr. Your order placed on 24/08 was shipped the next morning, that is to say on Monday 25/08. As always, we do everything possible to prepare and send each package as quickly as possible. The delivery then depends on the carriers and your postman. We will make sure to pass your comment on to Colissimo services so that the delivery of your package is even faster during your next purchase. Our entire team is at your disposal by email or phone if you need more information.
B
Rating: 5 out of 5
Nothing to say!! Excellent!!
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R
Rating: 5 out of 5
Nothing to complain about! Perfect!
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P
Rating: 5 out of 5
Great site and the tutorials for beginners are well done
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P
Rating: 5 out of 5
The SaintClaude pipeshop is amazing. It show the roots of the briar wood pipe making's history and you can find it in the quality of their smoking pipes offer. The Chacom, Eole and the other brands from Saint Claude are really great and I am proud and happy to recommend them fully. BTW, since I am lover of English type of pipe tobacco I have been naturally focused on the English pipe tobacco producers. Theyare great, no doubt. But wow, the Chacom English type tobacco is great, too. Not to mention the Chacom aromatic pipe tobacco, which gorgious, too.
J
Rating: 5 out of 5
Always enjoy buying from this shop.
B
Rating: 5 out of 5
Attentive and serious customer service
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L
Rating: 5 out of 5
Wide choice of products. Careful shipping.
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J
Rating: 5 out of 5
Very good
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